Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.58

4.6 Rating 2,147 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 2,147 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

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Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 6th February 2026

Rosalind Eden

Globelink International Travel Insurance 5 star review on 10th October 2025

Kenneth Foster

Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Worth noting...... Although the warning on the payment page states that additional bank charges "may apply" (due to payment in Euros to a UK bank account for purchases on Globelink.eu), this year's additional bank charges for me was €17.61, even though I paid the premium in Euros.”

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Posted 2 weeks ago

“it was really hard to make a payment with American credit card, impossible I useed spain card”

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Posted 1 month ago

“I can only comment on my experience of recently paying for a cover from Globelink, for a holiday in December. I cannot comment on the experience if I need to make a claim, until that holiday has been taken. Hence, I have only given "average" mark. This may change once the policy has expired, so ask me then. Meantime, my comments are in searching and booking for cover: Searching is fairly easy The website is clear and easy to use The price is competitive The terms are easy to understand, especially cover for pre-existing health issues The one negative comment I would make is that I do not understand why I was not allowed to take out annual cover until much closer to my holiday date. This would mean that I was not covered if I have to cancel my holiday, but there was no explanation as to why.”

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Posted 1 month ago

Thank you, Jane, for your detailed feedback. We understand that you can only assess arranging your cover at this stage, and we’re pleased you found the website and policy wording clear. We’re sorry but cover under the Annual Mult Trip policy cannot be issued with a start date of more than 3 months in advance of the purchase date.

Posted 4 weeks ago

“Price and coverage was good for the price however getting the policy was a problem. I paid , then the next day received a message stating that payment was still pending. Took a couple of calls to Cyprus which was a pain until i received the policy. Staff at Globelink couldnt initially find my account then once found it appears that there was a problem between their platform and the payment platform. So, if you dont receive your policy immediately chase them up”

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Posted 4 months ago

Thank you for sharing your experience with us! We're delighted that our policy continues to suit your needs as British expats. Th new securer payment page was implemented in June which caused some card security issues with insureds banks but this we hope has been fully resolved and we were pleased to help finalise your purchase and issue you with travel insurance cover. We appreciate your feedback and wish you both many safe and enjoyable journeys ahead! ✈️🌍

Posted 3 months ago

“The purchase process is quite confusing and it’s slightly overpriced”

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Posted 5 months ago

Thank you for your feedback, Maksim. We appreciate you taking the time to share your experience. Your comments are valuable to us as we continue to improve both our website and overall customer experience. We're grateful you chose Globelink and wish you many safe and enjoyable travels ahead.

Posted 4 months ago

“Not very solution oriented”

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Posted 7 months ago

Thank you for your feedback. We do strive to support our customers with any questions or policy amends and changes when needed, we’re sorry to hear your feedback and appreciate you taking the time to share your experience.

Posted 7 months ago

“You can't really judge an insurance company until you make a claim. I haven't made one in the 10 years of having a policy and yet the premium has more than doubled. The website is quite dated and could be made much simpler and user friendly.”

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Posted 8 months ago

Thank you for sharing your thoughts, Anthony. We appreciate your long-term custom and you taking the time to leave feedback. We hope your policy continues to give you peace of mind while travelling and wish you safe journeys ahead.

Posted 8 months ago

“It is very difficult to rate glibelunk insurance services when I haven't used the service. Ask me in 12 months time and I will have an answer. The website was easy to use though if thats what you want to know”

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Posted 8 months ago

Thank you for your feedback, Ian. We appreciate you taking the time to share your thoughts and are glad you found the website easy to use. Wishing you smooth and safe travels over the coming months.

Posted 8 months ago

“Sorry to say your email links and website would not allow online renewal.”

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Posted 9 months ago

Thank you for your feedback, Graham. Online renewal can be completed via the customer account area after logging in, where policies can be renewed directly. We appreciate you taking the time to share your experience and wish you safe travels ahead.

Posted 8 months ago

“Impossible to say. Haven’t needed to make a claim yet. It would be nice to be able to delete the medical coverage. Many immigrants already get good coverage from other sources.”

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Posted 9 months ago

Thank you for sharing your thoughts, Carl. We appreciate you taking the time to leave a review and value your feedback. We hope your travels go smoothly and that your policy gives you peace of mind while you’re away.

Posted 9 months ago

“Unfortunately I cannot give a full responce as I have not traveled yet but will do so when I returned from my trip in early feb 2026”

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Posted 10 months ago

Thank you, Kenneth 💙 Totally understand — the real opinion comes after the trip, so we appreciate you sharing your thoughts for now. Wishing you a great journey in February 2026, and we’ll be here if you need anything along the way ✈️✨

Posted 10 months ago

“Thankfully I have not been in the position to need to make a claim on Travel or Medical insurance. The cover offered is good enough for me to have used Globelink for some years now. However, following my previous complaints to them about the currency for purchasing the insurance in past years, Globelink have now added a warning message at the payment page. This is to advise that your bank charge additional fees for the transaction, as the bank used is a Barclays UK bank but the premiums are quoted and paid in Euros - this results in a foreign currency exchange cost which cannot be avoided. What I am unable to understand is why Globelink offer insurance to EU residents, quote premiums in Euros, are registered in Cyprus, yet do not use an EU bank for payments to made directly into it, in Euros.”

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Posted 11 months ago

Thank you for your feedback and for renewing with Globelink again, we were alerted by yourself that your Portuguese bank had added transaction a fee when payment was made in Euro’s to our Barclays Euro account but unfortunately these fees imposed are out of our control. We hope you continue to have many more safe and enjoyable trips.

Posted 11 months ago

“When taking out family insurance for the year there wasn't the option to add winter sports coverage for just one member of the family, I had to add for all the family.”

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Posted 1 year ago

Thank you for sharing your experience, Colin. We’re glad you chose family cover with us, the 17 days Winter Sports cover is included free of charge on all policy options with a trip duration of over 45 days. Your feedback is really valuable, and we appreciate you taking the time to highlight it. Wishing you and your family safe, fun travels ahead — on and off the slopes! 🎿✈️

Posted 1 year ago

“Great product but has gotten insanely expensive. Don’t think I’ll be renewing next year.”

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Posted 1 year ago

Thank you for your honest feedback. We’re really glad to hear you value the product, though we understand your concern about cost. We truly appreciate the time you’ve been with us and hope your travels ahead are safe and memorable, wherever you choose your cover.

Posted 1 year ago

“I called twice. There did not seem to be any record or recall of my first discussion with a representative. There was a lot of information to take in and this insurance policy was expensive. I would have preferred to see it written down before committing to it and I had to summarise what I thought I had purchased and ask for confirmation in order to be sure.”

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Posted 1 year ago

Hi Helen, Thank you for sharing your honest feedback. I’m sorry for the confusion and extra effort you had to put in — we’ll take this on board to make the process clearer and smoother next time. I’m glad you were able to get confirmation in the end, but we’ll work to ensure you feel fully informed right from the start.

Posted 1 year ago

“The renewal process for anyone with pre-existing conditions is seemingly very contradictive. You can work it out in the end but must have been written by an accountant or someone who has never tried user testing...”

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Posted 1 year ago

Thank you for your feedback, we implemented the medical questions and the NO Screen list to confirm what is and is not covered by the travel insurance policy.

Posted 1 year ago

“Easy to organise and buy but VERY expensive. However it is available, which is a major factor. There doesn’t seem to be any graduation between older people who have no medical condition and those that are very unfortunate. It’s just age.”

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Posted 1 year ago

Dear Mr Richards, Thank you for your feedback, we are happy that we can offer travel insurance up to the age of 89 years with terms and conditions that both suit people with and without pre-existing medical conditions. We hope you have a lovely holiday.

Posted 1 year ago

“Straightforward to renew, covers core essentials, big jump in prices for 71yrs & more - why not a linear increase? Ski cover arbitrarily dropped from covered basic activities - why? Otherwise facilitates multiple worldwide travel.”

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Posted 1 year ago

Thank you for your feedback, sadly we cannot offer Winter Sports cover once an insured reaches the age of 71 year or over and the rates do increase with the 71- age banding, we wish you many more safe and happy trips while insured with us under your annual multi trip policy.

Posted 1 year ago

“Ho deciso di ristipulare la polizza con globelink perché ha alti massimali per spese sanitarie e personale liability. Quando abbiamo avuto un sinistro innpassato, ci hanno parzialmente rimborsato, ma il rapporto online con il servizio assistenza è complesso: è basato in Grecia e spesso tocca scrivere ripetutamente per ottenere risposta perché rispondono persone diverse. Per il sinistro non sono stata rimborsata del tutto a causa delle franchigie”

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Posted 2 years ago

We want to thank you for your feedback and choosing our company in the first instance. The Claims Handlers Healthwatch who are the Financial Conduct regulated appointed claims handler for our Globelink.EU travel insurance policies once the claims document is assessed your claim will have been resolved less any deductible excess that is shown on your certificate of insurance (unless the Excess Waiver option has been added) Once more thank you for your feedback and wish you the best for the future.

Posted 2 years ago

“Was the only option I found but I prefer not to do business with British people. Would have preferred an option from the European Union.”

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Posted 2 years ago

Thank you for the feedback and wish you many more safe and enjoyable trips while insured with us.

Posted 2 years ago

Globelink International Travel Insurance is rated 4.6 based on 2,147 reviews