Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.58

4.6 Rating 2,041 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 2,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th October 2025

Kenneth Foster

Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“You can't really judge an insurance company until you make a claim. I haven't made one in the 10 years of having a policy and yet the premium has more than doubled. The website is quite dated and could be made much simpler and user friendly.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your thoughts, Anthony. We appreciate your long-term custom and you taking the time to leave feedback. We hope your policy continues to give you peace of mind while travelling and wish you safe journeys ahead.

Posted 2 weeks ago

“It is very difficult to rate glibelunk insurance services when I haven't used the service. Ask me in 12 months time and I will have an answer. The website was easy to use though if thats what you want to know”

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Posted 3 weeks ago

Thank you for your feedback, Ian. We appreciate you taking the time to share your thoughts and are glad you found the website easy to use. Wishing you smooth and safe travels over the coming months.

Posted 2 weeks ago

“Sorry to say your email links and website would not allow online renewal.”

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Posted 1 month ago

Thank you for your feedback, Graham. Online renewal can be completed via the customer account area after logging in, where policies can be renewed directly. We appreciate you taking the time to share your experience and wish you safe travels ahead.

Posted 2 weeks ago

“Impossible to say. Haven’t needed to make a claim yet. It would be nice to be able to delete the medical coverage. Many immigrants already get good coverage from other sources.”

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Posted 1 month ago

Thank you for sharing your thoughts, Carl. We appreciate you taking the time to leave a review and value your feedback. We hope your travels go smoothly and that your policy gives you peace of mind while you’re away.

Posted 1 month ago

“Unfortunately I cannot give a full responce as I have not traveled yet but will do so when I returned from my trip in early feb 2026”

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Posted 2 months ago

Thank you, Kenneth 💙 Totally understand — the real opinion comes after the trip, so we appreciate you sharing your thoughts for now. Wishing you a great journey in February 2026, and we’ll be here if you need anything along the way ✈️✨

Posted 2 months ago

“Thankfully I have not been in the position to need to make a claim on Travel or Medical insurance. The cover offered is good enough for me to have used Globelink for some years now. However, following my previous complaints to them about the currency for purchasing the insurance in past years, Globelink have now added a warning message at the payment page. This is to advise that your bank charge additional fees for the transaction, as the bank used is a Barclays UK bank but the premiums are quoted and paid in Euros - this results in a foreign currency exchange cost which cannot be avoided. What I am unable to understand is why Globelink offer insurance to EU residents, quote premiums in Euros, are registered in Cyprus, yet do not use an EU bank for payments to made directly into it, in Euros.”

Helpful Report

Posted 3 months ago

Thank you for your feedback and for renewing with Globelink again, we were alerted by yourself that your Portuguese bank had added transaction a fee when payment was made in Euro’s to our Barclays Euro account but unfortunately these fees imposed are out of our control. We hope you continue to have many more safe and enjoyable trips.

Posted 3 months ago

“When taking out family insurance for the year there wasn't the option to add winter sports coverage for just one member of the family, I had to add for all the family.”

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Posted 6 months ago

Thank you for sharing your experience, Colin. We’re glad you chose family cover with us, the 17 days Winter Sports cover is included free of charge on all policy options with a trip duration of over 45 days. Your feedback is really valuable, and we appreciate you taking the time to highlight it. Wishing you and your family safe, fun travels ahead — on and off the slopes! 🎿✈️

Posted 5 months ago

“Great product but has gotten insanely expensive. Don’t think I’ll be renewing next year.”

Helpful Report

Posted 6 months ago

Thank you for your honest feedback. We’re really glad to hear you value the product, though we understand your concern about cost. We truly appreciate the time you’ve been with us and hope your travels ahead are safe and memorable, wherever you choose your cover.

Posted 5 months ago

“I called twice. There did not seem to be any record or recall of my first discussion with a representative. There was a lot of information to take in and this insurance policy was expensive. I would have preferred to see it written down before committing to it and I had to summarise what I thought I had purchased and ask for confirmation in order to be sure.”

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Posted 7 months ago

Hi Helen, Thank you for sharing your honest feedback. I’m sorry for the confusion and extra effort you had to put in — we’ll take this on board to make the process clearer and smoother next time. I’m glad you were able to get confirmation in the end, but we’ll work to ensure you feel fully informed right from the start.

Posted 6 months ago

“The renewal process for anyone with pre-existing conditions is seemingly very contradictive. You can work it out in the end but must have been written by an accountant or someone who has never tried user testing...”

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Posted 8 months ago

Thank you for your feedback, we implemented the medical questions and the NO Screen list to confirm what is and is not covered by the travel insurance policy.

Posted 7 months ago

“Easy to organise and buy but VERY expensive. However it is available, which is a major factor. There doesn’t seem to be any graduation between older people who have no medical condition and those that are very unfortunate. It’s just age.”

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Posted 1 year ago

Dear Mr Richards, Thank you for your feedback, we are happy that we can offer travel insurance up to the age of 89 years with terms and conditions that both suit people with and without pre-existing medical conditions. We hope you have a lovely holiday.

Posted 1 year ago

“Straightforward to renew, covers core essentials, big jump in prices for 71yrs & more - why not a linear increase? Ski cover arbitrarily dropped from covered basic activities - why? Otherwise facilitates multiple worldwide travel.”

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Posted 1 year ago

Thank you for your feedback, sadly we cannot offer Winter Sports cover once an insured reaches the age of 71 year or over and the rates do increase with the 71- age banding, we wish you many more safe and happy trips while insured with us under your annual multi trip policy.

Posted 1 year ago

“Ho deciso di ristipulare la polizza con globelink perché ha alti massimali per spese sanitarie e personale liability. Quando abbiamo avuto un sinistro innpassato, ci hanno parzialmente rimborsato, ma il rapporto online con il servizio assistenza è complesso: è basato in Grecia e spesso tocca scrivere ripetutamente per ottenere risposta perché rispondono persone diverse. Per il sinistro non sono stata rimborsata del tutto a causa delle franchigie”

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Posted 1 year ago

We want to thank you for your feedback and choosing our company in the first instance. The Claims Handlers Healthwatch who are the Financial Conduct regulated appointed claims handler for our Globelink.EU travel insurance policies once the claims document is assessed your claim will have been resolved less any deductible excess that is shown on your certificate of insurance (unless the Excess Waiver option has been added) Once more thank you for your feedback and wish you the best for the future.

Posted 1 year ago

“Was the only option I found but I prefer not to do business with British people. Would have preferred an option from the European Union.”

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Posted 1 year ago

Thank you for the feedback and wish you many more safe and enjoyable trips while insured with us.

Posted 1 year ago

“Have been with Globelink for about 15 years and and never had to use it .”

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Posted 1 year ago

Thank you for your feedback and for continuing to choose Globelink Travel Insurance! We're glad to hear that you have had safe, successful trips while insured with us and we hope you have found our services clear and straightforward. If there's anything more we can do to earn those extra stars from you, please let us know. We're always striving to improve and provide the best experience for our customers. We hope you continue to safely and enjoy your future trips.

Posted 1 year ago

“You sent me an Email offering 10% discount 'Spring 24", but there was no mention of this when booking, even though we booked directly from the offer Email”

Helpful Report

Posted 1 year ago

Thank you for your review, the Spring24 discount code was sent to people who subscribed to our Mailing List for use to enter as a discount code when purchasing a policy before 5th April when buying your Globelink travel insurance online or over the phone for a 10% saving off any policy premium.

Posted 1 year ago

“not quickly answers not true call center in italian language can do better!”

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Posted 2 years ago

We will try to improve out call center. Thank you for your feedback

Posted 2 years ago

“I think it is very poor that the minute you turn 66 that your premium more than doubled regardless whether you are in great health or not.”

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Posted 2 years ago

Thank you for your feedback.

Posted 2 years ago

“I think it is very poor that the minute you turn 66 that your premium more than doubled regardless whether you are in great health or not.”

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Posted 2 years ago

Thank you for your feedback. Travel safe.

Posted 2 years ago

“Have the insurance every year. I purchase two policies. I had to ring to get some advice and person seemed very short with me. However the person did resolve what i needed to know I renewed that policy and then when i did the other one, it wouldn't allow me it kept reverting back to my policy so i had to ring again Unfortunately i recognised the same person voice who answered this time again very short”

Helpful Report

Posted 3 years ago

Thank you for your feedback. It’s very important for us to hear your views on the buying process and customer experience of Globelink Travel Insurance to help us improve our service, we are pleased we were able to assist you with your query.

Posted 3 years ago

Globelink International Travel Insurance is rated 4.6 based on 2,041 reviews