Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,909 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

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English

“Friendly, helpful staff”

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Posted 8 years ago

Thank you Mr. Williams for praise for our staff and efficiency. Enjoy your trip!

Posted 8 years ago

“Living in Spain, I needed reassurance that if my airline went insolvent, I would be covered. Other insurances could not cover for this! Yes slightly more expensive, but worth peace of mind!”

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Posted 8 years ago

Thank you Mrs. Baker. We always try to accommodate the policies around the travellers needs. It’s good to know you are satisfied with our service. Have a great trip!

Posted 8 years ago

“easy to register”

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Posted 8 years ago

Thank you for choosing Globelink Travel Insurance. Travel safe and worry-free.

Posted 8 years ago

“Suits us as we do not live in the UK.”

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Posted 8 years ago

Thank you! We insure all EU residents under the same terms and conditions as UK residents, have a great trip!

Posted 8 years ago

“The insurance offers a good service. It is three years I have it and it seems ok but I did not have the chance of taking afvantage of it.”

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Posted 8 years ago

Dear Mr. Traverso, Thank you for your loyalty to our services. We wish you many safe trips!

Posted 8 years ago

“The person that did my person was very helpful and polite, BUT, if your form on the internet had allowed me to purchase on line then I would not have had to telephone from Spain to England.”

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Posted 8 years ago

Dear Ms. Ormerod, Thank you for your review and for choosing Globelink Travel Insurance. Unfortunately, technical difficulties in this instance prevented purchasing online but our team is always there to assist over the phone.

Posted 8 years ago

“It was easy to find the right insurance over your webbsite”

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Posted 8 years ago

Thank you for your positive feedback Mr. Ramström. We wish you many safe and memorable trips.

Posted 8 years ago

“Good service and advice from knowledgeable staff”

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Posted 8 years ago

Thank you Mrs. Birch. We look forward to insuring more of your trips.

Posted 8 years ago

“Renewed yet again, thanks to Tracey who sorted out a glitch at my end with admirable swiftness and efficiency. Never had to claim - but peace of mind is what we get from this policy.”

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Posted 8 years ago

Thank you for continually choosing Globelink as your travel insurance provider and for sharing your opinion, we are always happy to help. Travel safe!

Posted 8 years ago

“Easy to arrange & gives peace of mind. Excellent product, Thanks”

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Posted 8 years ago

Thank you for such positive feedback. Enjoy your trip!

Posted 8 years ago

“Paid my dental bill when I was in South Africa needing treatment without any complications”

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Posted 8 years ago

Dear Mrs. Pritchard, It's great to know your claim was successfully settled and you are satisfied with our work.

Posted 8 years ago

“Buying the insurance was easy and the price was good, when I needed treatment in the USA getting the treatment was not easy because we had to contact someone called Mayday this process was very difficult i.e phone kept ringing no one answered it. Eventually I did get treatment and gave the details to the hospital as we were instructed by Mayday. Now before I go any further the insurance policy says "contact the 24 hour emergency assistance service do not try to find your own solution" I was lying unconscious on the floor bleeding from a head wound and my wife was phoning your emergency number and getting no response, this not acceptable. Eventually I had my treatment and was sent back to the hotel. This treatment was on the 18/05/2015. When we arrived home after the holiday my wife filled in various forms on the internet and was informed the claim ($724-00) would be paid. In the December of 2015 we received a letter from the hospital stating the claim had not been paid and that they would be pursuing us for the money. We contacted the claims department and they said we had to fill all the forms in again which they sent through the post this time we complied with this and thought that would be the end of it. Two months later we had another threatening letter asking for the money, I phoned Reactive Claims (February) and they assured me the claim would be paid in a few days. I received another letter from the hospital and I phoned Reactive Claims on 23rd March and was told the bill had been paid. Received more threatening letters from the hospital phoned Reactive Claims on 18th August (spoke to Amber) and was told the bill was paid on the 5th August. So I was told the bill was being paid in February, that it was already paid on the 23rd March and then was told it was paid on the 5th of August, do Reactive Claims really know what they are doing. My wife and I should not have this amount of hassle over a claim.”

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Posted 8 years ago

Dear Mr. Rands, thank you for the feedback which we do value and we are so sorry to hear of your injury and subsequent difficulties. Mayday provide a 24 hour service and are successfully contacted by thousands of customers each year, we will check why you had issues calling them. Regarding the hospital bills, unfortunately it is a notoriously unpleasant trait of US hospitals to persistently chase and threaten patients for bill payment. This can happen even after bills are paid due to poor communication with their automated credit control systems. We agree with you that you should expect a hassle-free claims service - which is what our Medical Assistance and Claims Handlers usually provide - and we are sorry that this didn’t happen for you on this occasion. Please don’t hesitate to contact us further if you wish on info@globelink.co.uk / +44 (0)1353 699082

Posted 8 years ago

“The first time that I took travel insurance with Globelink was for a single trip to the US. I had a medical problem that needed treatment whist I was in the US and when I returned to my home in France, the claim was settled very quickly and I was fully reimbursed for the medical expenses that I had incurred. Hence, I have now taken out an annual plan for worldwide cover.”

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Posted 8 years ago

We are so glad to hear that you liked our service. Thank you for choosing our insurance for a second time! We will do our best to ensure that your future vacations will be safe and worry-free at the same time.

Posted 8 years ago

“Easy access”

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Posted 8 years ago

Thank you Mrs. Breheny. Travel safe!

Posted 8 years ago

“Easy to book online. Immediate confirmation. Follow up email and text. Could not be easier.”

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Posted 8 years ago

Dear Mrs. Brazier, Thank you for taking your review. We try our best to make our website easy to follow and informative. Enjoy your trip!

Posted 8 years ago

“Website clear and easy to follow.”

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Posted 8 years ago

Thank you Mrs. Marriott. Have a great trip!

Posted 8 years ago

“Quick efficient and helpful”

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Posted 8 years ago

Thank you! Have a nice and safe trip!

Posted 8 years ago

“The website was very easy to manipulate your way through. The price was acceptable compared to others I viewed.”

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Posted 8 years ago

Dear Ms. Kaye, We are pleased you found the purchase of the insurance simple but with good cover at a reasonable price.

Posted 8 years ago

“simple to use on line and able to read conditions clearly”

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Posted 8 years ago

Thank you! Have a great trip!

Posted 8 years ago

“Insurance cost about same as last year!”

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Posted 8 years ago

Thank you for choosing Globelink Travel Insurance. We wish you a safe trip.

Posted 8 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,909 reviews