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Global Van Solutions Reviews

4.7 Rating 3,116 Reviews
92 %
of reviewers recommend Global Van Solutions
4.7
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Global Van Solutions Reviews
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Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Anonymous
Anonymous  // 01/01/2019
I knew the type of van I wanted and Global was able to deliver .
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Posted 3 years ago
Global Vans helped me secure a van sooner than the other competitors I contacted at the time. Sadly, we were promised we would have it in two weeks, but it actually took four - which I am confident was due to the macro environment and the challenges procuring vehicles. That said, the level of customer service throughout the journey was fantastic. Communication was regular throughout and as it was my first time leasing a vehicle, I had a lot of questions but Charlie Ridler always gave me the time to answer them which I really appreciated. Would definitely recommend.
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Posted 3 years ago
Kristopher gave me the best deal around at the time. Understood the specification we required. Zoe the administrator was a star keeping me well informed at all times Thank you to the whole team.
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Posted 4 years ago
justin in sales ...spot on ...after justin passed us on to after sales got a bit slow and wayward butt slowly slowly slowly got sorted
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Posted 4 years ago
Global vans (Kristopher Stevens) found me the deal I needed and was very helpful from start to finish. The price was exactly what I was looking for and the refund come on time as they said it would.
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Posted 4 years ago
Olivier was clear and very helpful.
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Posted 4 years ago
Thanks for all the help Jack Grant looking forward to my new transit courier and 5 yrs carefree motoring JM
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Posted 4 years ago
A professional service and we were kept informed on delivery by Charlie Ridler and received a good service even with the lock down restrictions in place. I would recommend this company/service.
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Posted 4 years ago
Global Vans have been almost perfect to work with, great communication and Helpful most of the time, My delivery was going to be march but due to import issues put back to may and then Marc Managed to get me one sooner delivered today 9th April. The reason Im not giving 5 stars is due to Registration issues I paid for tax and from what i can tell vehicle has been delivered un taxed, also I cant insure it as it has not yet been registered with dvla, however this could just be a dvla issue and not Global vans. I have a second van on order and will definitely consider them next year for my 3rd.
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Posted 4 years ago
Hi Adam, thank you for the feedback. I've asked Tillie from our admin team to give you a call this afternoon. Please rest assured the vehicle is taxed, with it being a brand new vehicle and only registered within the last 24 hours it won't show on the DVLA system for a few days, your insurance company will be used to this so you shouldn't have any problems insuring it. Thank you for the continued business and I hope we can supply you again in the future.
Posted 4 years ago
Dealing with Ryan Griffiths and Chelsea Drew was a good experience for me. They were both very helpful and delivered a great service. I am very happy with my van, a big thank you to both of you. Regards Claude.
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Posted 4 years ago
Great service from all the team throughout
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Posted 4 years ago
A great service from start to finish, great reception when ever I contacted them , highly recommend
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Posted 4 years ago
Good service ,Shaun found the exact Mercedes Vito I wanted . Very competitive price vehicle arrived on time and date agreed.
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Posted 4 years ago
Managed to get a hold of a Renault trafic when nobody else in Britain could without a 3 month wait. Happy to recommend and Ben was helpful throughout.
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Posted 4 years ago
Am going to be restrained from putting a bad review, for the time being, this will allow global vans to sort out their inclination to move the money goalposts,... rest assured, I will update in, I hope, the very near future,
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Posted 4 years ago
Great costumer service helped me get exactly what I wanted and it was the best price/ deal going aswell. Couldn’t ask for more. 👍👍👍
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Posted 4 years ago
Very helpful throughout although maybe a checking from GlobalVans to customers once a week to update for peace of mind
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Posted 4 years ago
Like to say thank you tillie for helping me though out my order, very helpful and efficient company highly recommend
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Posted 5 years ago
Would highly reccommend the Company, very professional and good level of service from Tillie Milkins thank you so much.
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Posted 5 years ago
Score 8 The reason good service
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Posted 6 years ago
Global Van Solutions is rated 4.7 based on 3,116 reviews