Login
Start Free Trial Are you a business? Click Here

Global Van Solutions Reviews

4.7 Rating 3,116 Reviews
92 %
of reviewers recommend Global Van Solutions
4.7
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Global Van Solutions Reviews
Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

Write Your review

Anonymous
Anonymous  // 01/01/2019
On a scale from 1-10 I would be pleased to recommend Global Vans to a friend 8 out of 10. This was was thanks to my Sales Consultant's Connor Lester's patience with any questions or queries I had, and was always helpful to go that extra mile. Thanks for all your help. Regards Dean Bartley
Helpful Report
Posted 6 years ago
To be honest the process was easy and was good customer service.
Helpful Report
Posted 7 years ago
Good experience with the staff always kept me updated and keen to answer any questions
Helpful Report
Posted 7 years ago
They offered me more money back than I expected
Helpful Report
Posted 7 years ago
The new transit is lovely and I have just about found my way around the controls. The price was competitive and Peter Snook the sales adviser was helpful throughout the process explaining the different options.
Helpful Report
Posted 7 years ago
Further to my previous review, Issues were resolved efficiently and to my satisfaction. We dealt with Stuart who was friendly, helpful and efficient. Despite a couple of issues, we would use again.
Helpful Report
Posted 7 years ago
very happy with my van. Later than expected delivery Not clean on delivery I would recommend to a friend and would rate your service as good.
Helpful Report
Posted 8 years ago
Tony from global vans has been absolute fantastic & made things much easier. Thank you SFB
Helpful Report
Posted 8 years ago
I found the service given by Global to be very good. Only an error in the detail of the final quotation, and being chased for an insurance document which had already been acknowledged as having been received, stopped me from giving a perfect 10.
Helpful Report
Posted 8 years ago
Quick and friendly response with up to date information throughout the process.
Helpful Report
Posted 9 years ago
We have yet to be contact about the small scratch and whether a company will be polishing this out for us? Otherwise our service was very efficient. The paperwork was a bit of a pain but mainly due to us and our business bank account.
Helpful Report
Posted 9 years ago
very happy with my new van. great service
Helpful Report
Posted 9 years ago
I have been very impressed with the performance of Global Vans. I had never used a broker before to buy a vehicle, so was very cautious. However, I dealt throughout with Tony Hockley, who was extremely helpful and patient. He always kept me fully in touch with progress, by phone, text and e-mail. Initially, I wanted to order a vehicle to my own precise specification, for conversion into a motorhome. When it became clear delivery dates would be too far in the future, he went the extra mile and trawled around to find a vehicle which very nearly matched my requirements, and which was immediately available. For reasons which were no fault of either party, it transpired that this van wasn't quite what I needed, so the deal didn't proceed in the end - but despite this, the professional and friendly attitude never changed, and the holding deposit I had paid was repaid without demur. I was very impressed by the whole operation, and won't hesitate to contact Tony again when I need a new van.
Helpful Report
Posted 9 years ago
I would definitely recommend global vans so would give 8 / 10. I only gave 8 out of 10 because I felt there was a lack of communications with regards to vehicle updates. Having not been through the process before, and after being advised when I first contacted global vans that the process usually only takes around 2 - 3 weeks. Having nobody contact me to explain what was happening or why made the process very frustrating.
Helpful Report
Posted 9 years ago
I'm very pleased with my new van and also pleased with the service you's have provided me with I would say 8 out of 10 would be fair much appreciated
Helpful Report
Posted 9 years ago
Everything with the van is fine. Also thought Global Vans did a good job and I wouldn't hesitate recommending them to a friend. I'd give an 8 out of ten. Very efficient and easy to contact.
Helpful Report
Posted 9 years ago
on the whole I am pleased with the van I am still getting used to it. it is likely that I will recommend you to my collegues I would give it 8/10
Helpful Report
Posted 10 years ago
I would recommend you. On this occasion score is 8/10 as was a cock up on the first van you sold us.
Helpful Report
Posted 10 years ago
I would recommend Global Vans 8 out of 10 as the whole process was quick and easy.
Helpful Report
Posted 10 years ago
Pretty good price, responded to my calls quickly, fairly painless exercise all in all.
Helpful Report
Posted 10 years ago
Global Van Solutions is rated 4.7 based on 3,116 reviews