Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.75

4.8 Rating 3,370 Reviews

92 %

of reviewers recommend Global Van Solutions

4.8

Based on 3,370 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 26th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Ryan and Paul were extremely helpful throughout. Will be recommending and using in the future.”

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Posted 13 years ago

Thank you for your recommendation, we look forward to you returning to Global Vans and your next van lease

Posted 12 years ago

“Overall very satisfied with service. In my opinion you kept the remainder of my deposit longer than necessary.”

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Posted 13 years ago

During busy periods, there can be a delay with aftersale processes but we are pleased you've had a great experience at Global Vans for your new van purchase

Posted 12 years ago

“Rachael was extremely helpful. She kept me informedthe whole time with regular phone calls and e-mails. I found Rachael very pleasant to deal with.”

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Posted 13 years ago

Thank you for your review. Rachael is very happy with such great feedback please recommend us to your colleagues for van leasing deals

Posted 12 years ago

“Make paperwork process quicker and use 1st class recorded postage for documents woulnd increase performance.”

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Posted 13 years ago

Thank you for your feedback. We send our van leasing documents to our customers first class and provide a freepost envelope for them to be returned.

Posted 12 years ago

“The mark of a good company is when something goes wrong and how it's dealt with. Plylining/tow bar not done but quickly arranged to be fitted at my address- TOP MARKS!!”

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Posted 13 years ago

We're glad we porvided you with a great service. We hope you return to Global Vans with further van leasing opportunities.

Posted 12 years ago

“Very good sales team. Lack of information regarding breakdown cover and vehicle warranty. Appear to lose interest once vehicle sold.”

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Posted 13 years ago

We apologise for any informaton you did not receive, we hope you received great service from our Global Vans administration team after point of sale.

Posted 12 years ago

“Do not believe you should pay in full days before delivery.”

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Posted 13 years ago

Thank you for your feedback. In order for us to keep using our dealerships to supply new vans, we need to pay them prior to delivery.

Posted 12 years ago

“Communication about progress of my order could have been better. Car had stuff missing form air con which made it rattle badly. Easily refitted but should have been dealt with before delivery.”

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Posted 13 years ago

We apologise for the problem with the air con at point of delivery, but we are pleased this issue is now resolved. We hope you will return to Global Vans for your next van lease

Posted 12 years ago

“Everything went well, but found some answers to questions weren't directly answered. I.e still have no answer about log book and never got a receipt for payment. But overall was happy.”

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Posted 13 years ago

We apologise for any lack in communication, but we are very please you have had a good overall experience with Global Vans.

Posted 12 years ago

“Excellent service from start to finish! Thank you”

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Posted 13 years ago

We are glad to hear you were happy with the service and we hope you lease vans with us again in the future.

Posted 12 years ago

“Van didn't show on the day promised which was a bit concerning at the time as first purchase. However here 1st thing the next day so generally satisfied.”

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Posted 12 years ago

We are sorry to hear that your vehicle did not arrive on the day it should have but glad to hear it was resovled quickly and efficiently. We hope your first choice for leasing vans in the future will be Global Vans.

Posted 12 years ago

“Very pleased. You have a good team!”

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Posted 12 years ago

“Very happy with the service received and all information was accurate. Only problem when van was delivered, locks not working and no fuel in van. Ran out of fuel after half a mile.”

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Posted 12 years ago

“Excellent. Thank you.”

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Posted 13 years ago

“Rang twice to arrange a rough time for delivery; neither lady rang me back so delivery driver had to sit for an hour until I could get back. A little info back from admin would have avoided this.”

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Posted 13 years ago

We are sorry that the delivery communication was not better. Sometimes when the driver is on route it is impossible to get an update on exact timescales as the driver can not answer phone. Thank you for your van lease business.

Posted 12 years ago

“No Problem”

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Posted 12 years ago

“We were a bit surprised to find we didn't receive log book and had to wait 6months for it. No problem but may have been a good idea to inform us up front.”

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Posted 13 years ago

We appologise for not communicating this point well enough. Not all van lease deals require this but we work to the rules agreed with our manufacturer / dealer partners.

Posted 12 years ago

“Still waiting for reg documents 3 weeks after delivery”

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Posted 13 years ago

I can confirm that all documents have been sent out. Thank you for your new van purchase

Posted 12 years ago

“Citroen Relay LC62 *** - arrived 8-1-13. Now April and not received V5/logbook!? If you haven't already, could you date 17 2 days after registered.”

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Posted 12 years ago

Hi thanks for your new van lease, you should now have received all documents that are due but thanks for reminding us.

Posted 12 years ago

“Ryan - exceptional. Dealt with all my needs and was very professional. Thanks”

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Posted 13 years ago

Global Van Solutions is rated 4.8 based on 3,370 reviews