Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.74

4.7 Rating 3,192 Reviews

92 %

of reviewers recommend Global Van Solutions

4.7

Based on 3,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As soon as you notify that your not going to continue the communication stops. No notification of recall on van, which cost us two days labour and £270 in unnecessary repairs. They refuse to help! Currently waiting to see if they turn up to collect van in the time slot they have dictated - now 1 hour 20 mins outside their window & all they can do is tell me to wait until Monday (it is Friday now) as they can't get hold of the driver's company that are supposed to be collecting the van! They can't access any details on my account because the girl that arranged the collection and her mangers are ALL off. Without asking my name or any details they confirmed to me the vehicle registration! No access to my account my ar--!”

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Posted 4 years ago

Hi Ron, thank you for your feedback. I understand you've spoken to our Admin assistant manager this afternoon to get any issues resolved.

Posted 4 years ago

“Great Service - Richard was on the ball and made sure we got the best price. Will be using these guys again ! Highly Recommend.”

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Posted 4 years ago

“Very friendly and helpful service. Always willing to go extra mile”

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Posted 4 years ago

“As my van broke down and is an essential part of my business I didn’t know what to do next as I have never leased a vehicle before. Olivier was fantastic and found me a great van at a very affordable price. He even done all he could to make sure it went through as quickly as possible. Olivier surpassed all my expectations and I’m extremely happy that I chose global vans. Will recommend to all friends and family without hesitation Thanks olivier”

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Posted 4 years ago

“Great service, always use global vans Marc pearne who I deal with is fantastic great coms and that goes for all the staff in admin to. Thanks again. Geraint (Genius Plastering Ltd)”

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Posted 4 years ago

“quick, efficient and easy to deal with !”

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Posted 4 years ago

“Fantastic service from Dan Bond at Global Vans. This is now my second van from Global Vans. Thank you and see you again in 5 years.”

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Posted 4 years ago

“Made everything easy in price is very competitive and representative was very helpful”

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Posted 4 years ago

“Yes we are very happy to get all services from global van”

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Posted 4 years ago

“This is the first time we have used Global Vans. Cory was very helpful and professional. Will definitely use this company again and highly recommend dealing with Cory. Thank you for all your help Cory”

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Posted 4 years ago

“Great services. I was dealing with a bloke called Mark and he was very helpful.”

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Posted 4 years ago

“Taylor,was amazing and professional. Thanks Taylor”

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Posted 4 years ago

“I have deal with Cory from Global vans now for over 2 years. I have no problem in recommending this company. Anytime I speak with Cory he puts me at ease and deals immediately with my questions. Top customer service. Again this morning had a couple of things I needed to run through about my vehicles and got a call straight back from Cory which has allowed me to get on with my day. Many Thanks again..”

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Posted 4 years ago

“Olivier was clear and very helpful.”

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Posted 4 years ago

“Thanks for all the help Jack Grant looking forward to my new transit courier and 5 yrs carefree motoring JM”

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Posted 4 years ago

“Olivier was great ,great sales man cheers mate”

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Posted 4 years ago

“I got quotes from several sites but it wasn't until I spoke to Tony at Global that the various pro's and con's of different lease products was explained to me in plain language, or even at all. His explanations raised many questions that I didn't realise I needed to know and he answered everything , sometimes repeatedly until I got it. The product the other companies quoted on was entirely wrong for my circumstances and had I gone with them I could have found myself severely out of pocket down the line. His prices were the best and although there was a few days delay in the delivery, Tillie, informed me at the earliest time and allowed me to mitigate any problems there. All in all I won't be going anywhere else in the future and I have just ordered a car for my wife from them.”

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Posted 4 years ago

“Olivier was great, really knows his stuff, great customer service”

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Posted 4 years ago

“The customer service was second to none Olivier was polite, patient, I didn’t feel rushed at all I would certainly recommend him to anyone as a sales person”

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Posted 4 years ago

“I have had my van delivered from global vans last month. The process was made so easy. My salesman was Brahim. He was so helpful to make me understand the different types of leasing and made it stress free. Thank you very much”

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Posted 4 years ago

Global Van Solutions is rated 4.7 based on 3,192 reviews