Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.74

4.7 Rating 3,192 Reviews

92 %

of reviewers recommend Global Van Solutions

4.7

Based on 3,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I highly recommend Global Vans, and can't praise the excellent customer service enough. Ben Pomphrey helped us with the purchase of our new van, and was there for us every step of the way, on hand with helpful information, always going the extra mile for us. I must have called him a hundred times with different questions - probably driving him mad! But he was always so polite, courteous, and patient. Delivery of our van was swift and we couldn't happier!”

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Posted 4 years ago

“Richard price what can I say true to his word delivers the goods every time without fail”

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Posted 4 years ago

“Great service , great price, very pleased with the van”

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Posted 4 years ago

“Excellent service from Richard price from start to finish.”

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Posted 4 years ago

“Dealt with Ryan Griffiths from the off. He dealt with everything superbly and cannot thank him enough for his professionalism and knowledge. Lovely gentleman.”

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Posted 4 years ago

“Excellent service, friendly helpful staff, would recommend them to anyone.”

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Posted 4 years ago

“Easy and quick no hassle”

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Posted 4 years ago

“Excellent communication and service. Great van and price”

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Posted 4 years ago

“The advice and manner of the consultant charlie conway was fantastic,knowledgeable and friendly,couldnt ask for more,would highly recommend.”

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Posted 4 years ago

“I would like to compliment massively my salesman Brahim from the first call to confirmation of sale he was outstanding in all departments keeping me updated throughout thanks again and I will certainly come to Global Vans in the future”

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Posted 4 years ago

“Great experience with global vans. Jason Perry made everything so easy, and understandable. Great on price, and kept me informed at every point”

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Posted 4 years ago

“We’ve used global vans since 2018. They are a Brilliant company to use. We’ve just ordered our second lot of new vans from Marc at global vans. Marc is very easy to deal with. He goes the extra mile to fully explain anything your are unsure of and helps you decide what’s best for you with the budget you’ve got. Can not fault him at all, he’s a valuable asset to the global vans team.”

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Posted 4 years ago

“Absolutely appalling customer service never return calls even Brahmin, waiting for a call back over 3 weeks now he said he was sorting, spoke to Arch last Thursday he promised to call back We have spoke to others who all say the same they are busy or I’ll get them to call you back, never return our calls Just send emails to say sorry to hear your cancelling your order and they will use the deposit to cover costs WE NEVER GAVE INSTRUCTION TO CANCEL WE HAVE TRIED OVER 15 TIMES TO SPEAK WITH SOMONE YOU'LL KNOW AS YOU SAY CALLS ARE RECORDED FOR TRAINING PURPOSES WE WANT OUR DEPOSIT REFUNDED AS YOUVE ALLOCATED OUR VAN TO SOMEONE ELSE”

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Posted 4 years ago

Hi, thank you for your feedback. I can see from your file that you ordered a stock Mercedes Sprinter in October 2020. I can see 50+ calls/email chasing you to sign your finance documents. The Mercedes dealer couldn't keep the vehicle on hold any longer so in May 2021 the vehicle was reallocated. I've asked Brahim to give you a call this afternoon to discuss your options going forward. I hope we can supply you a vehicle in the future.

Posted 4 years ago

“Brilliant company tony was there all the time to answer anything i had to ask him”

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Posted 4 years ago

“Great service & very efficient!”

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Posted 4 years ago

“Great communication and service - thankyou!”

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Posted 4 years ago

“I've dealt with Brahim on a number of occasions now, and he always seem to provided me a deal I am happy with. If fact the whole Global team do pretty well”

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Posted 4 years ago

“I dealt with Charlie ridler from Global vans, he's a great guy, understood my needs for leasing a citroen relay, good company to deal with.”

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Posted 4 years ago

“I just found Cory Jones very helpful and assuring through the whole procedure 5 stars from me”

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Posted 4 years ago

“Well done and thanks to Justin Teixeira-Vaz and Kate Hughes for their help and support in providing an excellent service.”

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Posted 4 years ago

Global Van Solutions is rated 4.7 based on 3,192 reviews