Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.74

4.7 Rating 3,080 Reviews

92 %

of reviewers recommend Global Van Solutions

4.7

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Global Vans. Justin looked after everything from start to finish and made the whole process smooth and stress free. Highly recommend”

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Posted 3 weeks ago

“Thanks Shaun. All sorted. Very helpful”

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Posted 3 weeks ago

“Emily gave me all the information I needed and I’ve just ordered my new van. Thanks for all the help”

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Posted 3 weeks ago

“Rhys helped me secure my van and got me the best deal I could find by a mile!! Will definitely be returning!! 10/10”

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Posted 3 weeks ago

“Nothing was to much trouble I was given options and Andy got me the best deal by miles”

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Posted 3 weeks ago

“Harry and Charlie R were amazing throughout the whole process of me leasing my van and will definitely be back for a second”

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Posted 3 weeks ago

“Excellent Service from Taylor, great communication. Problem free”

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Posted 3 weeks ago

“Thanks again to Ellen for my new Custom. Customer service was 10/10 & great communication High recommend Global Vans”

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Posted 3 weeks ago

“Could not fault the service. James & Emily were very helpful”

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Posted 3 weeks ago

“I had a few questions about leasing which Ryan helped me with. Thanks a lot Ryan”

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Posted 3 weeks ago

“Global vans have to be the the worst and most useless company i have ever dealt with. firstly they took our deposit on the promise of us receiving a vw crafter within 10-14 days. 16 days passed and after countless attempts to get in contact with someone who could help us, they told us we dont have the van we promised you and we were never able to get it. then another 6 days passed and countless phone calls and promises of a call back, finally we got in touch with a manager who said we can offer you another crafter but it will be an extra £200 a month on top of the initial price they quoted us. after telling them this was preposterous and out of order and i would like my money back. they promised it would be back in my account in 48 hours, 7 days has passed and after ringing up again to ask where my money is, they went on to make up more excuses to why its not been sent back to me. they have now said it will be back with me within 72 hours. A JOKE OF A COMPANY!! I WILL NEVER RECCOMEND OR USE THESE IN THE FUTURE!!!”

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Posted 3 weeks ago

Hi Bradley, thank you for your feedback. I've looked into your file and unfortunately there was some confusion our end on which finance company could fund this specific vehicle. Apologies that this wasn't spotted sooner. I can see your deposit has now been refunded. I hope we can supply you again in the future.

Posted 3 weeks ago

“Michael Foster 10/10”

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Posted 3 weeks ago

“Thanks Josh S for sorting us out.”

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Posted 3 weeks ago

“Andy C very helpful and knowledgeable”

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Posted 3 weeks ago

“I had a positive experience with Jonathon, quick to respond and deal with things.”

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Posted 3 weeks ago

“Thank you Shaun once again for sorting us out. Good process and easy to use”

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Posted 3 weeks ago

“Taylor has been great, just had two vans delivered. Will definitely be using them again for a few more vans this year”

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Posted 3 weeks ago

“Great service once again from Global Vans. A special mention to Charlie Conway and Ben Pomphry who went that extra mile to get me exactly what I needed.”

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Posted 3 weeks ago

“Third van now from global vans and spot on every time. Thanks Charlie Ridler and the team”

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Posted 3 weeks ago

“Quick uptake by Aaron Hebborn, who proceeded by listening to my requirements and noting my knowledge gaps. Several solutions where found; and I was given clear information without feeling pressured, in order for me to make a decision.Personal and personable service, clear communication and appropriate choices - not oversold!”

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Posted 3 weeks ago

Global Van Solutions is rated 4.7 based on 3,080 reviews