Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.74

4.7 Rating 3,263 Reviews

92 %

of reviewers recommend Global Van Solutions

4.7

Based on 3,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had my new van a month now. Thanks Dave for all your help.”

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Posted 3 years ago

“Great service from Dave Taylor at Global Vans from start to finish,”

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Posted 3 years ago

“we have had a couple of vans from global , great service and hassle free. would reccomend 100%”

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Posted 3 years ago

“Bought my second van with global and am extremely satisfied with the process. Big thanks to Marc and Zoe for excellent service from order to delivery.”

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Posted 3 years ago

“Great service from Charlie Ridler at Global Vans from start to finish, have ordered 2 vans in the past 10 months and cannot fault the service we have received in any way.”

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Posted 3 years ago

“Global vans leased me a new transit van. Happy with the process throughout their service. Now enjoying my van. Any problems there's no problem giving them a call for advice.”

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Posted 3 years ago

“Tony Hockley was a breath of fresh air when he helped me buy my new van. Cannot wait to take delivery.”

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Posted 3 years ago

“The service and advice provided to me for procuring my new van from inception was just too good. From Ross Milkens, Kate Huges and others and even the gentleman that delivered the van to me, thank you so much. You are all greatly appreciated.”

Global Van Solutions 5 star review on 18th June 2022

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Posted 3 years ago

“The re contract of my current van was handled in timely and professional manner Robert prediex sales manager guided Me through, with help from re contract guy conner All good”

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Posted 3 years ago

“Doing business with Global Vans on our company vehicle is a pleasure. Recently, we contacted Justin Teixeira-Vaz from Global Vans, where we were looking for a good market deal. Justin helped us to choose the best possible package for our business. He is amicable, helpful and honest. The friendly customer support is impressive.”

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Posted 3 years ago

“I first used global vans 5 years ago, I was so happy with the service I didn't bother to look elsewhere when it came to a new lease, They worked collectively together as a team and actually communicated with each other to achieve goals, Jason Perry was my main contact on both occasions and assisted me in everyway possible to A help sell my first van, and B do everything possible to get the right van at the right price! All staff are extremely polite and very patient! Will always recommend to friends and colleagues! Matthew R1 Electrical installations.”

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Posted 3 years ago

“Taylor made getting a van very easy and the whole process was simple. He always responded very quickly to emails and would recommend global vans.”

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Posted 3 years ago

“Please don't use this company. I have been messed around and lied to. They cancelled original van due end of April. Promised me one end of May. Van still not here. I've been ringing and emailing since 31st May to be told its at Sea somewhere but no ETA. Louie was my 1st point of contact then it moved to Ben then Kate now Jacob. Still awaiting a senior sales person to contact me. If I don't have a van By the week of the 20th as told to them back in March then I have no business and they do not care. Even lied to me last Friday when I asked to speak to Louie they told me he was on the phone but would call me back. Yes you guessed it no call. So I rang Monday 9.15 am to be told Louie doesn't work there hasn't done for several weeks. People order vans mainly for their work so when I state I can't work unless I have a van by this day and they say yes I will then I expect it. If I treated my customers this way then I wouldn't have any. So please don't be fooled like me the vans are not at the prices advertised and they treat you like it doesn't matter when they let you down”

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Posted 3 years ago

Hi Louise, thank you for your feedback. I understand you rang in on Monday to say you wanted to cancel your order. Your request has been actioned and you'll receive confirmation shortly. I agree the original lead time has fallen back slightly, unfortunately this can occasionally happen, especially in the current climate. I hope we can supply you again in the future.

Posted 3 years ago

“Very good response time, a few niggles with vans going so quick (times we live in) but overall Kristopher sorted out our sale fairly smoothly.”

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Posted 3 years ago

“Brahim Naimi Was my salesman He always called me back when promised Done everything he said he would 5 stars !”

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Posted 3 years ago

“Very efficient in the service supplied Taylor was great sorting and explaining the whole process”

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Posted 3 years ago

“Very helpful service.”

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Posted 3 years ago

“Cory from Global Vans is one of the most professional, helpful and friendly sales consultants I've ever dealt with. Without really knowing which car I was after, Cory took the time to find me a great lease deal at an excellent price and within 24 hours I had it on order. Having dealt with many leasing companies and worked in sales myself I know how rare it is to get this level of customer service these days. He is a real asset to the company and management should be proud to be represented so professionally. Thanks so much for your help, Tom (Bristol, UK)”

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Posted 3 years ago

“Very fast service”

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Posted 3 years ago

“It was excellent service and staff are really helpful.. Very friendly”

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Posted 3 years ago

Global Van Solutions is rated 4.7 based on 3,263 reviews