Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.74

4.7 Rating 3,263 Reviews

92 %

of reviewers recommend Global Van Solutions

4.7

Based on 3,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Elliot for everything from start to finish great service will definitely recommend you and global vans”

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Posted 3 years ago

“5 vehicles on order and due to have a second van off Global Vans. Our Point of contact Gavin has been very helpful and efficient with communication and the arrangements of our ever expanding fleet. Bit of a delay and some stock issues initially due to the COVID back log which was understandable but got sorted in the end. Would recommend 100%.”

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Posted 3 years ago

“Ordered my van in November, every time I ring them its going to be next month for youre delivery we will keep you updated,never had a call back i wish I could cancel my order”

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Posted 3 years ago

“I was very happy with gavin. He helped me with finding a new van for me and was very helpful.”

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Posted 3 years ago

“Bought my second van of Dan Bond. He is always there when I need him and never lets me down!”

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Posted 3 years ago

“Always go to Gino for my vans had another one off if this month. Fantastic as ever. Thank you global vans”

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Posted 3 years ago

“I have been struggling to find an electric Van to suit my business needs but thanks to Charlie @ Global Vans, I have now the perfect van. Charlie has been absolutely brilliant and has gone above and beyond to ensure that all my needs were met. I am already planning on getting another electric van from Global Vans and would highly recommend this company.”

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Posted 3 years ago

“Ben pomphrey was great on the sale of our new van Always answered are questions and delivered the best deal in the market Thanks again for all your help From Sandra and the boys and GW building”

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Posted 3 years ago

“Brahmin was very helpful and made it nice and easy for me”

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Posted 3 years ago

“Connor got the exact van I wanted at great price very happy”

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Posted 3 years ago

“Great service , very efficient Gino done what and when he said he would , can’t ask for more than that. Aidan”

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Posted 3 years ago

“Great service from start to finish. Made the whole process of obtaining a new van extremely simple and sourced me a vehicle faster than several other lease companies could. Would highly recommend to anyone looking for a new van.”

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Posted 3 years ago

“The service I got from Robert was brilliant , very helpful and the whole process was quick and simple”

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Posted 3 years ago

“Thanks Tony for all your help”

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Posted 3 years ago

“I have just purchased a van and that was all down to Cory Jones, he made the whole transaction very easy and was helpful throughout”

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Posted 3 years ago

“Ben Pomphry guided me through the process and made it all easy. I would have preferred a realistic estimate of supply time from ordering date, as I was paying a day rate on my old van and the new van eventually arrived 6 weeks after the initial target date.”

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Posted 3 years ago

“On contacting Global Vans I was assigned a fantastic member of staff Angie Casimiro who was able to order my new vehicle and keep me up to date every step of the way, which was very helpful. All relevant paperwork was dealt with quickly and with no hassle. I would recommend Global Vans and hope you also get assigned Angie. Great Stuff 😉”

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Posted 3 years ago

“Charlie was dealing with my request, I couldn’t praise him enough. He kept me upto date with offers based on our needs which made it easy for me to trust him to make the deal. Customer service was A1”

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Posted 3 years ago

“I am a fleet manager for a medium sized company and we have leased over 25 vehicles from Global Vans for over the last 5 years. Shaun is my main contact at Global Vans and his professionalism and can do attitude makes this whole process very easy and smooth. Shaun is personable and proactive, as the needs of the business I work in are very specific, he always seems to find what I am looking for in a timely manner with regular updates. I highly recommend them as they go above and beyond to assist.”

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Posted 3 years ago

“Do not use quite happy to take your money and not deliver your van, very poor communication.Ask for call backs never get called back, van not in stock but they say it is. Was told it would be with me by late July ,been told today that now due in October, but I had to chase Global Vans to find out this. I was dealing with Brahmin and Zoe but could not get through to them so had to speak to one of the directors, for Brahmin to finally call back. Absolute shambles very unprofessional could not run a bath”

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Posted 3 years ago

Hi Alex, thank you for your feedback. I've had a look at your file and can see placed an order on the 12th May with a ETA of August 2022. Occasionally factory orders can slip back, I've asked our sales manager to speak to the manufacturer and get the latest information, if the revised date isn't suitable we can look at an alternative vehicles or cancel your order. I hope we can continue with processing your order.

Posted 3 years ago

Global Van Solutions is rated 4.7 based on 3,263 reviews