Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,203 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,203 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent sales support as we were making our decision - very informed and helpful. Delivery was very prompt. Would definitely buy from here again”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Product was just as described and excellent service”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent service and prompt delivery, all done with pleasant courteousness.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“This was my first purchase from you and I was most impressed. You had the products I needed in stock and your webpages were easy to use. I was kept well informed about delivery which was amazingly quick. I will certainly use you again when I need more of your products. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review Susan, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Have purchased this descaler before for my miele washing machine and was pleased with results”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent next day delivery and always correct. Easy to order online.”

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Posted 4 years ago

Thank you for your continued business Carol and for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“It was the first time I ordered on line which I found very easy to do it then arrived just when they said it would . Thank you very much.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“From seeing the items on the website to receiving them the next day (which was a surprise) was refreshingly simple. I will definitely buy from them again.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Very helpful 👍”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“The reason we went to Gerald Giles is because of past excellent advice in the shop when purchasing a variety of items. We had helpful and knowledgable information in regard to a choice of a new washing machine and the delivery service was prompt and efficient.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Quick delivery and best price on Internet thank you”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Everything about my experience with Gerald Giles was excellent, from the initial phone call to discuss my requirements, to the purchase and delivery of my dishwasher and responses to post-delivery queries. 100% recommended!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review Mrs Wheal, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“We are very pleased with our new washing machine, which was delivered very quickly after placing the order, and your very helpful staff on delivery thank you all very much.”

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Posted 4 years ago

Thank you for taking the time to leave a review Elaine, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Good advice on what to buy. No sales pressure.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Our teams are happy to advise. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent shop service very professional staff Good delivery service Happy customer would certainly recommend and use again”

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Posted 4 years ago

Thank you for taking the time to leave a review Peter, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“This is a great company to deal with. Good prices, always keep one in the loop re delivery etc and friendly, knowledgeable staff.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“We couldn’t be more impressed. Ordering was easy and the delivery was amazing. Such a helpful and quick service. There is not a single thing to be negative about. Perfect!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review Caroline, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Not happy that I had to argue to get the delivery as stated on my on-line order, but got it agreed and delivery was as expected. The machine wasn't put in exactly as needed, but a friend helped get it right - I have a very small kitchen and it's tight between washing machine and cooker for both to be able to be opened - the door dimensions of the washing machine would be helpful!!!”

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Posted 4 years ago

“Great product range - great service”

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Posted 4 years ago

Thank you Jean for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“I will continue to buy all my electrical goods from Gerald Giles. I have recommended Gerald Giles to friends for the professional , helpful, friendly service.”

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Posted 4 years ago

Thank you for taking the time to leave a review Mrs Bullock, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

Snelling Gerald Giles is rated 4.9 based on 6,203 reviews