Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,202 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

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“Thank you received my order very quickly which was very helpful and appreciated. Thank you”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Great customer service and attention , both in shop and from fitters.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Always an excellent service.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Service & Delivery are second to none and drivers are very helpful and friendly”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“No problems encountered... item arrived as quickly as possible”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“We have used GG for many many years and have always had excellent service from them, both before, during and after sales. They always keep us informed and offer us good deals on the products. We have had Miele fridges, freezer, built in coffee machines ( left one when we moved - had to buy another) microwaves (ditto) cooker hood, quooker taps etc. cannot fault them. All our products still going strong. Charles S. is a treasure!”

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Posted 4 years ago

Hi Mrs Smith Thank you so much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Have now been using this for a while and it works quite well. It arrived promptly and the company were easy to deal with. Many thanks, would buy again.”

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Posted 4 years ago

Thank you Fiona for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“excellent service. ordered and delivered in less than 24hrs. Many thanks”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Gerald Giles given so happy”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“The technicians who came to install my new integrated washing machine, could not have been more helpful and considerate.”

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Posted 4 years ago

Thank you Mr Robertson, for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent service. Thank you. Will definitely use this Company again.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Fantastic service. Ordered product as snellings gerald giles had it in stock and price was decent. delivered 350 miles away within 20 hours of the order. absolutely incredible and even better than amazon can manage highly recommended from me”

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Posted 4 years ago

Thank you very much Colin for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent service all around -- from shop staff at the Ber Street store, customer services and appliance installers. I found the staff knowledgeable, honest, helpful and personable, all of which gave me confidence in both my choice of washing machine and retailer. From now on, I shall buy all my electrical appliances from Snellings.”

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Posted 4 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Many thanks for your excellent service.”

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Posted 4 years ago

Thank you Mr Azimi or taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Order taken over the phone by a pleasant young lady, efficient and informative. Dishwasher delivered and installed effectively.”

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Posted 4 years ago

Thank you very much Mrs White for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“An excellent service from the installation team. Could not have asked for a better way to remove an old washing machine and install and test a good new washing machine. Very happy”

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Posted 4 years ago

Thank you so much Carol for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent. The engineer diagnosed the problems and provided the solutions and was able to fix the issues. Really pleased with the bill; considerably a lot less than I anticipated. I would recommend this efficient and professional company without hesitation.”

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Posted 4 years ago

Thank you for taking the time to leave this review Peter, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Always first class service and competitive prices”

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Posted 4 years ago

“Very impressed with speedy delivery and secure packaging. Ordered online on Sunday, dispatched Monday and delivered Tuesday by APC and only standard delivery charge.”

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Posted 4 years ago

Thank you Philip for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent product fast delivery”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

Snelling Gerald Giles is rated 4.9 based on 6,202 reviews