Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,201 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snelling Gerald Giles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I wanted to collect my item locally it was no problem. The staff on the phone and in store at Snellings were very helpful and good. Shall use again as I appreciated their willingness to accommodate me.”

Helpful Report

Posted 3 years ago

Thank you Mr Groombridge for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“No probs with order from start to finish kept well informed at all times would highly recommend”

Helpful Report

Posted 3 years ago

Thank you Sharon for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Can’t be faulted for the manner in which they strove to resolve manufacturer's supply delays.”

Helpful Report

Posted 3 years ago

Thank you Alan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Cant fault Gerald Giles, From PURCHASE to Delivery was great. customer service was always helpful with any queries. Well done to all at Gerald Giles.”

Helpful Report

Posted 3 years ago

Thank you Richard for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“By far the cheapest price I had seen online anywhere with fast delivery as an added bonus”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“The tv was terrible it had the sound of a child’s toy, bought it through the internet, bad mistake. This tv is not the standard of Snellings, Mr Roy Snelling would not ever have sold an appliance of that standard. I did receive a refund after a lot of arguing, they did not want to refund the delivery and installation charge but eventually did.I was disappointed as I have always been to Snellings for my electronics and that’s been for the last 55 years.”

Helpful Report

Posted 3 years ago

“Excellent experience. Definitely I’ll be back”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Fast and reliable”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Keep up the good work”

Helpful Report

Posted 3 years ago

“good service - reliable”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Product arrived when expected.”

Helpful Report

Posted 3 years ago

“Staff are really helpful and knowledgable about their products. Will go there again for our next purchase.”

Helpful Report

Posted 3 years ago

Thank you Mr Hughes for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Friendly, honest, and always offering a good service at good prices”

Helpful Report

Posted 3 years ago

Thank you Peter for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Excellent service as ever from Snellings….. the delivery guys are always friendly and helpful. The Installations were carried out very efficiently. Thank you.”

Helpful Report

Posted 3 years ago

Thank you Theresa for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Thank you Theresa for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“I have been buying from Gerald Giles now for some time. They are very reliable prompt and helpful. They can't be faulted. Lynne.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Very responsive- I ordered the wrong goods so was walked through the refund process and reorder process. Refund received promptly before replacement goods arrived. Thankyou to the team for successful experience”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Purchased Nima tickets wet dry vac.Cheapest on-line price I could find.Email communication was spot on and free delivery within 48hrs.Very impressed !”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Great friendly service in store. Efficient service for online orders. Can’t fault them.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review Brenda, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Easy to order & prompt delivery”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review Margaret, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Excellent service as usual, fast delivery.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Snelling Gerald Giles is rated 4.9 based on 6,201 reviews