Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 5,734 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,734 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent radio and easy to order”

Helpful Report

Posted 2 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Ordering online was easy and product arrived quickly. Excellent service from this company.”

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Posted 2 months ago

Thank you very much Diane for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“First class service 🙌 super fast delivery. I would highly recommend. Thank you”

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Posted 2 months ago

Thank you very much Nicola for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Great products and great service. They arrived very quickly 👍🏼”

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Posted 2 months ago

Thank you very much Amanda for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Love the product and your excellent service unfortunately don't like the colour not really creamand would love to change it for the white one but then would have to pay postage both ways Kind regards Geoff lowther”

Helpful Report

Posted 2 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Great service. Parcel arrived on time- thank you”

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Posted 2 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Always good arrived very quickly”

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Posted 2 months ago

Thank you very much Jaquetta for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“excellent service and a very compeditive price”

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Posted 2 months ago

Thank you very much Alex for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Just brilliant, a pleasure doing business with you. Excellent price, ie better than all the competitors , free and very quick delivery and great communication. What's not to love!”

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Posted 2 months ago

Thank you very much Lynne for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“I always buy my washing liquid from this company it's always delivered on time keep up the good work”

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Posted 2 months ago

Thank you very much Cheryl for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Lots of care given to the delivery of my recent purchase. I received a phone call asking if the parcel box I’d asked to be used if I wasn’t in at the time of delivery was large enough to fit the machine. I’m very pleased to say my delivery arrived safely the next day. It was so nice to have a real person take the time to care. Thank you.”

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Posted 2 months ago

Thank you very much Julie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Never heard of this company beforer but had the best price and a service to match- will definitely use again”

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Posted 2 months ago

Thank you very much Martin for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Able to get product that was unavailable everywhere else, very easy online shop and rapid delivery.”

Helpful Report

Posted 2 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Great purchase, fast delivery, everyone happy”

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Posted 2 months ago

Thank you very much Tim for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Goods arrived promptly & as ordered, good service”

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Posted 2 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“All received fine eventually but had to call up to find out the status of my order as it had not arrived next day (as specified and paid for) when order on a Thursday. Called up on the Tuesday to find out what was going on and was told the payment was blocked because it was a first time purchase - bit odd. It was resolved immediately and the item was received next day (Wednesday) although I was need of the item on the Friday so a bit disappointing seeing as I paid for the next day delivery service. Processes might need addressing so this doesn’t occur for other customers.”

Helpful Report

Posted 2 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. We are sorry you were disappointed with your ordering process. I can confirm your payment was held in review due to the details entered not matching the cardholder's address. Once this was resolved your order was dispatched. In light of your review, we have revised our process to ensure this does not happen again. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Excellent. From ordering, to confirmation, delivery and installation. Polite, friendly and competent staff. Competitvely priced. First time buying from Gerald Giles and we would highly recommend using them. A better experience than using the big stores.”

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Posted 2 months ago

Thank you very much Catherine for taking the time to leave such a great review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Excellent service and extremely quick delivery”

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Posted 2 months ago

Thank you very much Meri-Lan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Easy to order. Delivery prompt.”

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Posted 2 months ago

Thank you very much Carole for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

Snellings Gerald Giles is rated 4.9 based on 5,734 reviews