Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,287 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,287 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not received yet!”

Helpful Report

Posted 2 months ago

Thank you, Susan, for taking the time to leave a review. It is very much appreciated. Following your call to our company today, we contacted Royal Mail to establish the status of your order. One of our team members will be in touch once we receive this information. Please accept our apologies for this inconvenience. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Easy to use website. Order delivered promptly, thank you.”

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Posted 2 months ago

Thank you Gillian for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Excellent service thank you”

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Posted 2 months ago

Thank you Tony for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Fantastic service ordered my Miele products and they arrived within two days. Thoroughly recommend this supplier.”

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Posted 2 months ago

Thank you Theresa for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Great service, will use again 👍”

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Posted 2 months ago

Thank you Emma for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Got it thanks. Great!”

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Posted 2 months ago

Thank you Stuart for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Excellent service as usual from Snellings Gerald Giles”

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Posted 2 months ago

Thank you Stephanie for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“efficient, competetive price and genuine product”

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Posted 2 months ago

Thank you Kim for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Very good price, Really good service arrived on time”

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Posted 2 months ago

Thank you Maria for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Excellent service, pleased with every item I’ve purchased from them.”

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Posted 2 months ago

Thank you Hazel for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Usually purchase via Miele but they were out of stock, hence I had to find another supplier. Very impressed with the speed and efficiency ordering via their website.”

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Posted 2 months ago

Thank you Jean for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Tracy We are still await for the goods that we ordered. DHL provide with a delivery time and don’t stick with it, the driver would appear to deliver when he feels like it. So delivering is scheduled for Monday we don’t know what time it doesn’t appear to make any difference with the delivery people. They should stick to the time that they say they will deliver, let’s wait and see what happens on Monday fingers crossed.”

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Posted 2 months ago

Thank you Mr Suter for taking the time to leave a review. It is appreciated. We are sorry your delivery did not arrive during the 2-hour time slots. This can happen for various reasons, and these we have no control over. We are pleased to see your order has now arrived. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Competitive price for Meile Washing Machine cleaner. Speedy delivery using Royal Mail . A much more reliable courier in my experience than others.”

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Posted 2 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“An excellent service. A little bit cheaper than everywhere else but also the delivery was really quick. I’ll certainly use you again. Thank you.”

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Posted 2 months ago

Thank you Matthew for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Delivery on time.yes”

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Posted 2 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Impossible to return, unresponsive to emails!”

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Posted 2 months ago

Thank you for leaving Snelling Gerald Giles a review. We can see you contacted us on the 10th April. Your order was dispatched from us on the 7th April. Although our courier was contacted, your order had already been delivered to you. Our customer service team should have been in toucn with you regarding the return. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Prompt delivery and good service. Product exactly as described”

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Posted 2 months ago

Thank you Julius for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Very pleasant and helpful customer service. They knew their product well and were able to explain dimensions etc. The items were packed very well and arrived safely and are exactly what we wanted. We would return in the first instance for any other products that we may need and unhesitatingly recommend them.”

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Posted 2 months ago

Thank you Christinefor taking the time to leave a review. It is very much appreciated. We hope we are able to assist you in the future. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“This was a repeat purchase of a Dualit Lite kettle which had provided many years of service but was looking a little tired. It was nice to find that this excellent product was not only still available but has been subtly improved. The service and prompt deliveryby Snellings Gerald Giles will ensure that we use them again shortly when we replace the equally aged toaster.”

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Posted 2 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

“Easy to navigate the website and quick delivery of item”

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Posted 2 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

Snelling Gerald Giles is rated 4.9 based on 6,287 reviews