Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,286 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, goods arrived in very good time. Exactly as described well packaged.”

Helpful Report

Posted 1 month ago

Thank you Adrian for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Very good service communication was great and also delivered on time will recommend them to friends”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Excellent seller”

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Posted 1 month ago

Thank you Peter for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Very good service. Arrived exactly on time.”

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Posted 1 month ago

Thank you Elizabeth for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Tried to phone to speak to a salesman,the phone rings three times and then cuts out. Same with all options. when i phoned to arrange delivery the same thing happened. I had to e mail to ask you to phone back,but i"m sure your staff did not believe me. Something is wrong with your phone system”

Helpful Report

Posted 1 month ago

Thank you, Mr Oakes, for taking the time to leave a review. It is very much appreciated. We were unaware that we may have had an issue with our phone system. We have contacted our service provider, so they can check our systems. Thank you for bringing this to our attention. You should by now have been contacted by our customer care team to arrange delivery. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Always excellent service with prompt dispatch of order.”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Fast delivery, well wrapped product”

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Posted 1 month ago

Thank you Karen for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Service is great and products are really good”

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Posted 1 month ago

Thank you Elaine for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Good selection of products to choose from, fair price, good delveries.”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“The online was easy to do and the delivery and installation of the new Beko oven was excellent. I am very pleased with it thank you.”

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Posted 1 month ago

Thank you Barbara for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Reasonable priced item. Quick delivery. Well packaged.”

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Posted 1 month ago

Thank you Melanie for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Excellent service from start to finish. Delivery was prompt, we received a call shortly before the driver arrived. Installation was done quickly and our old machine and any packaging was removed. The new machine is great.”

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Posted 1 month ago

Thank you Eleanor for taking the time to leave us such a lovely review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Everything Arrived safely, as usual. In use immediately. All good. Thank you.”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“I am unable to write a review of my product , as I have to wait until mid June to receive it. I feel that it shouldn’t have been sold to me if it wasn’t in stock .”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. We are sorry we are not able to supply this product until June. Our website does display 'due in' dates at point of ordering, so our customers are aware of any delay prior to placing an order. Please do contact our customer service team should you wish to cancel your order due to the lengthy wait time. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

Thank you Sandra for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Easy web site. Efficient and prompt delivery. Very competitive pricing. Highly recommended.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Easy to order and arrived promptly”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“excellent quality, replacement fair price, quick well packed delivery. I would lighly recommend”

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Posted 1 month ago

Thank you Regan for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Very prompt. Good service”

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Posted 1 month ago

Thank you Fay for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Not received yet!”

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Posted 2 months ago

Thank you, Susan, for taking the time to leave a review. It is very much appreciated. Following your call to our company today, we contacted Royal Mail to establish the status of your order. One of our team members will be in touch once we receive this information. Please accept our apologies for this inconvenience. Regards, The Snellings & Gerald Giles Team

Posted 2 months ago

Snelling Gerald Giles is rated 4.9 based on 6,286 reviews