Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,190 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,190 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

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“Great price. Great selection. Quick delivery”

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Posted 4 weeks ago

Thank you Gordon for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 3 weeks ago

“After having my delivery left out my house and the DPD driver saying he had given it to me I was not happy so I had to leave a birthday lunch to come home and take it in so not sure I will be ordering from you again I called up the male customer advisor on the end of the phone did not seem very bothered”

Helpful Report

Posted 4 weeks ago

Following your review, our customer service department has contacted you. We are aware that DHL should not have just left your order. All our deliveries are marked as 'do not leave safe'. This has been reported to DHL. We apologise if you feel your call to our showroom was not taken seriously. We will always do our best to ensure our customers receive good customer service; however, on this occasion, it seems we may have failed. Please accept our sincere apologies, Mrs Wills. If you do consider using our company again, then feel free to contact us directly.

Posted 4 weeks ago

“Always in stock when i need at a good price and delivery is quick”

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Posted 4 weeks ago

Thank you Charlene for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 weeks ago

“Easy ordering process - which should be a given but it was the speed of delivery which was excellent. Also packing was great! Good job!”

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Posted 4 weeks ago

Thank you Peter for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 weeks ago

“Excellent company - I have used for many years and wou highly recommend. Great prices and service”

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Posted 4 weeks ago

Thank you Alison for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 weeks ago

“Fast service”

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Posted 1 month ago

Thank you Adrian for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 weeks ago

“All went well on time ,good service i will use you next time thanks”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 weeks ago

“I bought Miele cartridges, Snellings Gerald Giles are cheaper than the Miele site and free delivery. Great service!”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 weeks ago

“Great prices and fast delivery.”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Hi thank you so much been dealing with you now as long as I have had my Meile washing machine 9 and half years, service is brilliant can’t fault it thank you again Lyn Slater”

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Posted 1 month ago

Thank you Linda for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Good service, prompt delivery”

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Posted 1 month ago

Thank you Alan for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Quick and efficient service. Kept up to date with emails. Well packed order. Delivery speedy well done S G G!”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Always deliver promptly”

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Posted 1 month ago

Thank you Virginia for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Excellent service and very quick delivery, definitely buy from them again.”

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Posted 1 month ago

Thank you Alwyne for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Thank you Alan for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Product came as expected, same as photo. On time. Good price. Will continue to order.”

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Posted 1 month ago

Thank you Nicola for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Great price, delivered quickly, can't fault.”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Excellent”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Very good and excellent delivery”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Good customer service and would rather buy from a family firm than a large retailer. Not used the air fryer yet but have had no problems with previous electrical items purchased from Snellings Gerald Giles. Would recommend this Company for all electrical appliances.”

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Posted 1 month ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

Snelling Gerald Giles is rated 4.9 based on 6,190 reviews