Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,264 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brilliant service on and after visit. The delivery team were also very helpful.”

Helpful Report

Posted 7 years ago

“Great service from sale to installation. Very thankful. Look forward to using again soon. Thanks”

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Posted 7 years ago

“I bought a British made EBAC washing machine; simple to operate; seems well made; & reasonable price. Service very good too.”

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Posted 7 years ago

“they could not have been more helpful, I was very impressed with the sales service throughout, it was attentive without being pushy. I would recommend them without hesitation.”

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Posted 7 years ago

“Integrated Dishwasher Delivery & Install: A trouble free experience. The guys were polite and pleasant minimised disruption and mess. They went out of their way to take the old machine out and around the rear of our property to avoid any water spillage in the house. I literally let them in and 30 minutes later the new dishwasher was installed and working. They ran me through the instructions and cleared up after themselves. Highlighting the benefits of using a local company that really cares.”

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Posted 7 years ago

“Gerald Giles gave me the best advice and nothing was too much trouble for them - I couldn't be happier with my purchase!”

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Posted 7 years ago

“Thank you for what can only be described as excellent service. It’s nice to be able to walk into a shop in this day and age and still be able to actually see what you want to buy and have polite and informative staff helping. Kind regards. Simon Beckett-Allen Director Rosedale Funeral Home’s”

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Posted 7 years ago

“Personal service with product knowledge”

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Posted 7 years ago

“We purchased an oven, hob, fridge and washing machine for our renovated kitchen. The salesmen were very knowledgeable, helpful and mindful of our budget. They suggested products which we reviewed, and they answered all our queries. Delighted with the products and service. Special thanks to Phil and Charles. Delivery men were also very helpful - they brought the goods into the room. Nothing was too much trouble.”

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Posted 7 years ago

“Lost a point because I had to call them to get the serial number for the dishwasher for the guarantee. Maybe when items are delivered, this information can be provided.”

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Posted 7 years ago

“Excellent service from shop to cooker and hob being fitted.”

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Posted 7 years ago

“Staff were knowledgeable, attentive and very pleasant. Good product at a good price. Parking behind shop. Good shopping experience.”

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Posted 7 years ago

“Very helpful staff, item delivered as promised and old machine taken away. Very pleased with new dishwasher so far seems to tick all the boxes I asked for.”

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Posted 7 years ago

“Good service so worth the effort finding the place.”

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Posted 7 years ago

“Faultless basically always so helpful.”

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Posted 7 years ago

“Good service and advice on any purchase plus locally convenient”

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Posted 7 years ago

“Excellent service and delivery on my 2 Miele fridges . price very competitive with a 2 year guarantee I will certainly shop there again .”

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Posted 7 years ago

“Excellent service, they delivered my new TV set it up, showed how it worked.”

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Posted 7 years ago

“This was our first purchase from Snellings and we were very impressed, both by the great value (They offered the best price on our new Miele Dishwasher), excellent advice and fast delivery. We're delighted to be able to recommend Snellings and look forward to doing business with them again.”

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Posted 7 years ago

“It's nice that there are still shops/company's that treat you with respect and honesty and any problems are sorted quickly to the satisfaction of the customer. THANKYOU..”

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Posted 7 years ago

Snelling Gerald Giles is rated 4.9 based on 6,264 reviews