Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,111 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,111 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 5th February 2026

Christopher Reed

Snellings Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered accessories for my Miele oven and price was cheapest all around. Also had issue with one item being damaged (Not Gerald Giles fault) but was replaced with no hassle. Very good service thank you! Much recommended!”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Delivery and setting up were excellent and the installation fitters friendly and informing.”

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Posted 5 years ago

Thank you for taking the time to leave us a review Mrs Warman, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“I am very satisfied with the service overall. Thank you.”

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Posted 5 years ago

“I was very impressed with the selection online and the speedy delivery of my purchase. I would definitely shop here again. Many thanks”

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Posted 5 years ago

Thank you for taking the time to leave a review Jean, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent quick service. Would thoroughly recommend.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very polite staff; there were trying circumstances with Covid-19 restrictions between purchase and fitting. Delivery, installation and removal of old broken-down freezer with packaging was at a good pace, everything was left tidy.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“Easy transaction and communication over the phone. Great delivery option and quick service. Thanks so much.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Recent new house purchase so necessarily multiple electric and electronic purchases been necessary. Excellent range available, excellent advice at time of purchase and fitting exemplary. Sadly the installed goods with the house purchase have given issues but repairs/servicing services been very helpful, including advising how to help self if repeated issues.”

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Posted 5 years ago

“Easy to navigate website. Professional and quick service. I will use again.”

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Posted 5 years ago

“the sales person was friendly and very knowledgeable about the products we wanted and was quickly delivered.”

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Posted 5 years ago

“Excellent service and the call out charge was a sensible price .Had to wait a few weeks due to Covid lockdown But once we got to the top of the list the job was sorted out without any problems. Polite efficient friendly service would definitely recommend. Best regard Simon”

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Posted 5 years ago

“We bought a new Neff hob via the telephone having found the item on Snellings' website. We live in Warwickshire and were expecting to collect the item from the shop. We were delighted and extremely impressed that it was posted to us. The service was fantastic, quick and the person we dealt with could not have been more helpful. First class. Greg Southgate”

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Posted 5 years ago

“brilliant”

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Posted 5 years ago

“Excellent staff and customer service!”

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Posted 5 years ago

“I visited the showroom in Blofield, Norwich to seek advice regarding the purchase of a Freeview recorder. Having used this company many times previously, I received, as always, consistent excellent customer service. Sound advice & guidance all conducted in peaceful surroundings. I have no hesitation in recommending this company to potential; customers.”

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Posted 5 years ago

“Friendly and helpful staff. Always turn up when they are supposed to.”

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Posted 5 years ago

“Thank you for clear, impartial advice about purchase and excellent installation service. I’ll be returning!”

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Posted 5 years ago

“Poor customer service , no reply as yet to my request for credit of installation and disposal charge of dishwasher , as fitters failed to fit dishwasher on last Saturday, despite being aware of kick boarding having to be removed as part of job .”

Helpful Report

Posted 5 years ago

Thank you for your feedback Mrs Fraser, we are sorry that there were problems encountered with the installation of your dishwasher. I will pick this up with our service team to ensure matters have been resolved to your satisfaction. Regards Tracy Gerald Giles

Posted 5 years ago

“As with all of my purchases from Snellings I am more than satisfied with the level of service and professionalism shown by the staff. With regard to this particular purchase it occurred during lockdown but the staff at Snellings were still able to offer a choice of product with their normal professional sales and delivery service. Many thanks to you all”

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Posted 5 years ago

“Excellent service in all areas - have recommended Snellings to friends and family. From my first phone call, I had superb service - a kindly and patient voice at the end of the phone. David and other staff have been so helpful - the phone was answered quickly and professionally. Nothing seems to be too much trouble.”

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Posted 5 years ago

Snellings Gerald Giles is rated 4.9 based on 6,111 reviews