Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,213 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time i have used Gerald Giles ( i order online). Despite a few IT issues on their site, the help desk was able to explain a work-around to facilitate the order. Dekivery is prompt. I woulf recommend them”

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Posted 5 years ago

“No complaints. Would use again.”

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Posted 5 years ago

“Very pleased with customer service and delivery.”

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Posted 5 years ago

“Someone forgot to put my paperwork through in the showroom and I had to wait an extra week for delivery. Otherwise very good.”

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Posted 5 years ago

“Excellent service, very professional trader”

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Posted 5 years ago

Thank you for taking the time to leave a review Jackie, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very pleased with the service - most efficient.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Always good price Always good service Always delivered promptly”

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Posted 5 years ago

“KitchenAid mixer was best price I could find. Ordered one day, came next! Could not fault good old fashioned quality service. First time I used this company - I will happily use them again.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“item as described turned up quickly”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I am delighted with my purchases and for the prompt delivery . I shall be a returning customer . Thank you.”

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Posted 5 years ago

“Easy and straight forward ordering online, then found that there was no shipping charge which was great, but then noted that it was being shipped overnight what a great and efficient company! Many thanks”

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Posted 5 years ago

“The Fridge/Freezer is great very pleased with it, what i need to say is 4 guys came to delivered it round back, i understand that i hadn’t paid for them to just put it inside the back door into kitchen but with my husband having underlying health problems 4 of them would not help with sack barrow to move it just 2 feet as it was against their policy, where has all kind british people gone, years ago in my day this would have not been about money & not been a problem, what is wrong with this generation where has all the kindness gone in this world, it’s all about money these days & years ago if u did a kindness we would of slipped the boys a drink!!!! sad times!!!!!”

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Posted 5 years ago

“So efficient! Definitely use again”

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Posted 5 years ago

“VERY GOOD SERVICE FROM A TEAM WHO CARES”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very reliable company. ExceIlent service and very prompt delivery. One order did not come next day as expected but was withnm 48 hours however every other order I placed arrived next day. I would absolutley recommend Gerald Giles.”

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Posted 5 years ago

Thank you Jane for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Item I wanted was in stock while it was out of stock elsewhere and the delivery was quick.”

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Posted 5 years ago

Thank you for taking the time to leave a review Matthew, it is much appreciated. Stock is a challenge at the moment but we are managing to maintain stock of most of our products. Regards The Gerald Giles Team

Posted 5 years ago

“Goods as described and good quality. Good quick trouble free service.”

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Posted 5 years ago

Thanks Simon for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“First class service from ordering to delivery. Charle very helpful and knowledgable. Delivery men very efficient and courteous. I would recommend this company.”

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Posted 5 years ago

We have a great team who take pride in their work, so it is much appreciated to hear your feedback Mr Williams-Roberts. Regards The Gerald Giles Team

Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

Snelling Gerald Giles is rated 4.9 based on 6,213 reviews