Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,360 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,360 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snelling Gerald Giles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initially the item I ordered was not in stock. Kept me informed of progress of the order all the way through to dispatch. Customer service was excellent & refreshing. Well done & thanks.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review Colin, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very good customer service. Thank you”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent prompt service and delivery”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I was looked after by David Smith and was very impressed by him. I bought a Samsung tv and sound bar during the cash back promotion and he made sure I chose the correct one. David followed this up by emailing me links to allow me to register for the 5year warranty and claim my cash back. He also explained the steps I had to take and the timeframe. I prefer to deal with local businesses such as GG because they “go the extra mile “ to look after their customers.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review Neil, it is much appreciated. We have a very dedicated team who are passionate about giving superb support to our customers. We hope you are enjoying your new TV and soundbar. Regards The Gerald Giles Team

Posted 5 years ago

“Extremely helpful staff on the phone and a timely delivery...thank you”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I use Gerald Giles for Miele products. Always get a good service from them.”

Helpful Report

Posted 5 years ago

Thank you for your continued business and for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very efficient courteous customer service”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Quick delivery, great service”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Friendly and knowledgeable staff offering good advice. Website easy to use, delivery prompt. Will use again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review Gloria, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very helpful staff & easy to order online”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Great service, quick delivery and the paint was definitely the colour I wanted, looks great!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“First class professional service, friendly humans on the other end of the phone,intend to use again soon, thoroughly recommended”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review Michael, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Product required in stock and at competitive price. Delivered when stated and kept informed of the progress for the delivery. Package well wrapped.”

Helpful Report

Posted 5 years ago

“Excellent service. Didnt have the exact product ordered but called to discuss what best replacement was and it was even cheaper. Great to see fantastic service.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review Derek, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Fabulous customer service always try to shop there”

Helpful Report

Posted 5 years ago

Thank you for your continued business and for taking the time to leave a review Mr Howard, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service and product - thank you!”

Helpful Report

Posted 5 years ago

“Delivered next day and had a friendly and helpful conversation with a colleague. Thanks”

Helpful Report

Posted 5 years ago

“Excellent service, and d lighted with the products. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very competitive”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“great job great product”

Helpful Report

Posted 5 years ago

Snelling Gerald Giles is rated 4.9 based on 6,360 reviews