Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,213 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with and order. Arrived all on time. Would use again.”

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Posted 5 years ago

“Excellent service as always”

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Posted 5 years ago

“Shopping at Gerald Giles was easy. The item I wanted was easy to find on the website and it was delivered to me safely the next day. Very good service.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Order received promptly”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“It’s my first time I have purchase from this this retail , the product I brought was a good price and I’m very please with it , delivery was quick. Will definitely return.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I’ve bought a number of items over the past couple of years from Gerald Giles. They always arrive very quickly and really well packaged, and the prices are very competitive”

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Posted 5 years ago

Thank you for your continued custom and for taking the time to leave a review Joanne, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“The item was exactly as described and arrived very promptly”

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Posted 5 years ago

“Excellent service, including very fast delivery. Delighted with my purchase, thank you.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Smeg pasta roller and cutter set: Money taken for order. There was no acknowledgement and when chased up after 5 days my order was not on the system. Eventually all was reconciled (apparently an issue with Barclaycard system used by GG) and the order was dispatched to arrive the following day. We did receive an order but it was for an incompatible kitchen aid set. We finally received the correct set the following day. Not too impressed I’m afraid.”

Helpful Report

Posted 5 years ago

Thank you for your feedback Tony. We can only apologise for the delays with the dispatch of your order. There was indeed a problem with the Barclaycard systems which resulted in some orders not coming through to us. Then, unfortunately, the Smeg version of the pasta cutter was sent out in error, again we are very sorry that this error occurred and any inconvenience this may have caused you. Regards The Gerald Giles Team

Posted 5 years ago

“Gerald Giles delivered my new Miele Blizzard within a couple of days of purchase, at the best price I could find online. Highly recommended. :)”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service ; the product was initially not in stock but they kept me informed of the progress of the order”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“No mention at point of ordering or payment when the delivery date will be. Great product but over a week to receive it.”

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Posted 5 years ago

Thank you for taking the time to leave a review Janet, it is much appreciated. Wherever possible when a product is not in stock, we display the expected new stock date on the website. However in these unprecedented times, stock arrival dates do shift, so we apologise for the delay you experienced on this occasion. Regards The Gerald Giles Team

Posted 5 years ago

“Great price, quick delivery!”

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Posted 5 years ago

“We usually go to a particular department store for our electrical goods and it was by chance that I came across Gerald Giles! Not only did they have both items in stock that we wished to purchase, but the sales people I spoke to were very knowledgeable and helpful. The delivery men were equally helpful and polite. We would thoroughly recommend Gerald Giles!”

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Posted 5 years ago

Thank you for taking the time to leave a review Louise, we have a great team, and your feedback is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“We found them very helpful and pleasant. Informative without any hard sell.”

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Posted 5 years ago

Thank you for taking the time to leave a review John, we have a great team, your feedback is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very quick delivery”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Quick delivery. Good communication.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent, efficient service”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent customer service and for my Kitchen Aid mixer unbeatable prices”

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Posted 5 years ago

Thank you for taking the time to leave a review Kate, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

Snelling Gerald Giles is rated 4.9 based on 6,213 reviews