Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,112 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 5th February 2026

Christopher Reed

Snellings Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phil provided excellent customer assistance as did Alex who organised the delivery quickly. The delivery men were lovely and brilliantly managed manoeuvring a large heavy fridge-freezer through small doors. Phil organised a great price compared to other shops. A very positive experience. I recommend them very highly. In fact I am buying a dishwasher from them too - lots of price ranges.NHS”

Helpful Report

Posted 5 years ago

“Online service worked well. Delivery was on time. The product was exactly what I was expecting”

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Posted 5 years ago

“Great service very helpful staff member sorted issue out quickly”

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Posted 5 years ago

“Very good service from ordering to delivery”

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Posted 5 years ago

“Very pleasant and helpful on phone as we had to rely on details on phone as we could not get in to shop.It was such a relief to have the new machine delivered and installed and the old one taken away.The delivery men were very pleasant and helpful. Very satisfied with the recommended machine. Would recommend you to others.”

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Posted 5 years ago

Thank you for taking the time to give us feedback, great to hear you are happy with your purchase. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Delivery was extremely fast and the item was the cheapest I had seen. It was packed really well. Would definitely buy from them again.”

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Posted 5 years ago

Thank you for taking the time to give us feedback, great to hear you are happy with your purchase. Regards The Gerald Giles Team

Posted 5 years ago

“Had the vacuum cleaner I wanted in stock at a great price and it was delivered very quickly even though I am a long way from the store!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, great to hear you are happy with your purchase. Regards The Gerald Giles Team

Posted 5 years ago

“great fast service! And our Dyson fan lower cost as free delivery!! I shopped around and would highly recommend and use you again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, great to hear you are happy with your purchase. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service. Bought a Dyson vacuum. Really competitive price. Called the store to ensure they had stock and the sales person was helpful and friendly. delivery was quick and the parcel came well wrapped and protected.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Gareth, great to hear you are happy with your purchase. Regards The Gerald Giles Team

Posted 5 years ago

“On booking washing repair, gave make and model no. of spare part required. Only after visit of engineer are we told spare part not available, thus being charged a call out fee of £60 for unnecessary visit. Further to the above, they have now acknowledged error and cancelled call out fee. Misunderstanding resolved.”

Helpful Report

Posted 5 years ago

Thank you for your feedback. Our customer service team has been in touch and resolved this issue with you. We apologise for the mistake with this spare part and any inconvenience this caused. Regards The Snellings Team.

Posted 5 years ago

“Very good. Fast delivery and great product.”

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Posted 5 years ago

Thank you for taking the time to give us feedback Kelly, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very satisfied with service which we needed during lockdown. Covid protection was in place and was very reassuring.”

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Posted 5 years ago

“Excellent service all round and very speedy. Thank you.”

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Posted 5 years ago

“Fast, reliable service”

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Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very efficient, delivery was quick, very pleased with my item. Would definitely recommend”

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Posted 5 years ago

Thank you for taking the time to give us feedback Julie, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Quality product fair price fast delivery highly recommend”

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Posted 5 years ago

Thank you for taking the time to give us feedback Anthony, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Quick & professional service”

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Posted 5 years ago

Thank you for taking the time to give your feedback Angela, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“Quick and efficient delivery of item, in stock when out of stock elsewhere”

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Posted 5 years ago

“Very pleased with purchase. There was a short delay prior to dipatch, but I was informed and kept up to date. Very pleased with product, price & service. Cheers”

Helpful Report

Posted 5 years ago

Good to hear you are pleased with your Dyson V10, we did have a bit of disruption with the supply of Dyson products. Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

Snellings Gerald Giles is rated 4.9 based on 6,112 reviews