Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,223 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my 1st time purchase, has the Abingdon meile outlet was closed and the phone line was very, very busy”

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Posted 5 years ago

“I’ve been very impressed with the services of Gerald Giles. They offered a competitive price for the BOSCH vacuum cleaner I bought, very prompt and consistent with their messaging and delivered the appliance within a very short timeframe. Would definitely recommend.”

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Posted 5 years ago

“Very good, helpful and efficient service.”

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Posted 5 years ago

“Good friendly and helpful service.”

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Posted 5 years ago

“I am very Impressed with Gerard Giles. From ordering the item to it being delivered it was a very straightforward and stress free purchase. I ordered Dyson stick carpet cleaner and the price I paid was very competitive. I will certainly be ordering from them again. Thank you”

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Posted 5 years ago

Thank you for taking the time to give us a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“The purchase of my Miele was a little delayed, but this was not a problem as I was kept informed at all times as to when delivery was to be made. Good product and satisfactory service. VH”

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Posted 5 years ago

“The staff are very friendly and helpful”

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Posted 5 years ago

“superb”

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Posted 5 years ago

“The staff have been very helpful and accommodating in all aspects of customer service”

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Posted 5 years ago

“Good prices for the products and arrived quickly.”

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Posted 5 years ago

“Fast delivery,happy with KitchenAid purchase, best offer on market it was !”

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Posted 5 years ago

Thank you for your feedback, it is most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Professional staff who are very knowledgeable when discussing options etc. Highly recommended”

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Posted 5 years ago

Thank you for your feedback Mr Morter, it is most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Best price product and very quick delivery. Would definitely recomment.”

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Posted 5 years ago

Thank you for your feedback, it is most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Although your company didn't have my Dyson in stock, you kept me fully informed of its delivery both to yourselves and then advising me of its dispatch to me. This attention to detail is sometimes sorely lacking from other companies.”

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Posted 5 years ago

Thank you for your feedback Virginia, it is most appreciated. There are challenges with stock at the moment but we are doing our best to keep our customers informed with the latest updates we receive from manufacturers, so we appreciate your understanding too. Regards The Gerald Giles Team

Posted 5 years ago

“Its always a pleasure to shop at the Norwich store, they remember there customers. Normally see Phil great guy knows his products no hard sell ,just all the information nothing is ever too much for them.”

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Posted 5 years ago

Thank you for your feedback Mr Ducker, it is most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service! Really competitive price and prompt delivery! Very happy and would definitely recommend.”

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Posted 5 years ago

Thank you for your feedback, it is most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Fantastic service, excellent communication, very competitive on pricing. Would 100% use again!”

Helpful Report

Posted 5 years ago

Thank you for your feedback, it is most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Essay to place an order. Very quick delivery. Excellent service.”

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Posted 5 years ago

“good friendly prompt service highly recommend”

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Posted 5 years ago

“Had a problem registering my V7 with Dyson but the team at G Giles sorted it out for me now a happy bunny Many thanks John Creed”

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Posted 5 years ago

Mr Edward, I am sorry to hear you have had a problem with your Dyson, I will ask one of the team to give you a call today. Regards The Gerald Giles Team

Posted 5 years ago

Snelling Gerald Giles is rated 4.9 based on 6,223 reviews