Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,112 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snellings Gerald Giles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snellings Gerald Giles 5 star review on 5th February 2026

Christopher Reed

Snellings Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service during the lockdown period.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“My order always arrives on time and well packed.”

Helpful Report

Posted 5 years ago

Thank you for your continued business Evy and for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“A first rate company, excellent knowledgeable staff, a real pleasure to shop there.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Never go anywhere else for white goods and/or television equipment.”

Helpful Report

Posted 5 years ago

Thank you for your long-standing business and for taking the time to give your feedback, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“I’d not heard of this company before so was a little sceptical but I was impressed with their quick and efficient service. The product was well packed and exactly as described. Would use them again”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Great firm, super value products and a fantastic service.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give your feedback Lorna, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“A really efficient, easy ordering process at a good price too. I had tried to order direct from the manufacturer but you were much better!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Aude, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Great service. Super quick delivery.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Good website. Easy to order. Speedy delivery and item well packed.”

Helpful Report

Posted 5 years ago

“This year the Elmhirst Family have purchased 4 TV sets from your Company ! Three to my household and one to my daughter Samantha Elmhirst. Two were to replace Cathode Ray sets, so under much pressure from my wife, we did replace with up to the minute LCD sets - with a third set, a Samsung, to replace a very small screen size set in our kitchen. The Snelling service has been excellent, from the great attention that was given to my wife and I when we bought the first Sony from David Smith to its Sony installation by your engineer. The second set was installed by your engineer, however, the third I did install myself following a couple of phone calls to your Company one Saturday afternoon - he of great help. I have also found your Service Dept. - a lady, most helpful and polite. I must say I find the Sony far superior in picture quality to the Samsungs - may be I have not adjused the picture correctly - I did go into settings and find the 'backlight' on max. - advised by David to check - I have since set at 50%. Apart from these comments - After Sales Service, superlative ! Eddie Elmhirst.”

Helpful Report

Posted 5 years ago

Thank you for your business and for taking the time to give your feedback, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“Problem with Smeg cooker was rectified. Refund from the manufacturer was obtained to our satisfaction”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“An online purchase for a new hob which was quick and hassle free from start to finish”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give your feedback, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“Great selection of products and the cheapest on-line that I could find. Bought from Gerald Giles on numerous occasions. Well packaged and quick delivery. First place I look is Gerald Giles for Kitchen Aid products.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Beth, it is much appreciated. The KitchenAid products are fantastic, we hope you enjoy using them. Regards The Gerald Giles Team

Posted 5 years ago

“Can't fault your staff. Brilliant”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give your feedback, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“The staff couldn't be more helpful even though we were in lockdown. The information given was accurate and the staff were knowledgeable on their products. TV was delivered next day couldn't have been easier or speedier. Great service.”

Helpful Report

Posted 5 years ago

“Great service will use again”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service all-round, communication, speed of delivery, price.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Clare, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very”

Helpful Report

Posted 5 years ago

“We were lucky that we were the only customers in the shop and so did not have to queue outside in these new covid-restrictive times. We felt that the advice that we received was independent - there was no attempt to sell us the most expensive television. The advisor also knew a great deal about TV brackets and was able to tell us that some of the televisions on sale would not fit with the existing bracket that we had at home. We doubt that we would have received this level of service and knowledge elsewhere.”

Helpful Report

Posted 5 years ago

Snellings Gerald Giles is rated 4.9 based on 6,112 reviews