Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,112 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 5th February 2026

Christopher Reed

Snellings Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonably priced item. Immediate fast delivery. Couldn't be better.”

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Posted 5 years ago

“Great customer advice and support. Thanks”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Excellent service, very helpful!”

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Posted 5 years ago

“Excellent service from start to finish. I purchased a Miele vacuum cleaner for an excellent price and the delivery was exceptionally fast. Best on line shopping experience I have had for a long time. . I would definitely shop with Gérald Giles again.”

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Posted 5 years ago

“Prompt and efficient.”

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Posted 5 years ago

“Delivery came by return, very impressive”

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Posted 5 years ago

“GREAT SERVICE EXCELLENT DELIVERY”

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Posted 5 years ago

“Great price and great prompt service”

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Posted 5 years ago

“Fantastic products and super quick service and delivery. Thank you so much.”

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Posted 5 years ago

Thank you for your feedback Matthew, most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Timely delivery. Clear and intuitive web site”

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Posted 5 years ago

Thank you for your feedback David, most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Great service, would definitely recommend this company”

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Posted 5 years ago

Thank you for your feedback Delia, most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Great product. Good service and efficient delivery. Thank you!”

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Posted 5 years ago

Thank you for your feedback Mr Prince, most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service. Very good website and very informative. I refer to my email sent regarding your excellent customer service.”

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Posted 5 years ago

Thank you for your feedback Mr Wildsmith, most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“The machine did not work and it’s has been 2 weeks since I have been trying to get someone to come sort the problem out and feel like I am getting no we’re”

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Posted 5 years ago

Hi Anam, We are sorry to hear you have had a problem with your purchase, I will ask one of our team to give you a call to get this resolved as soon as possible. Regards The Gerald Giles Team

Posted 5 years ago

“Great price, customer service and delivery times.”

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Posted 5 years ago

“I ordered the wrong code number for a kettle and received the identical kettle without a temperature control When I explained and asked to return and exchange it for the one I wanted I was informed it would be £15 if they collected and the chap said it would be a better idea if I kept the kettle I did not want as it had cost me £38.98 inc. delivery and if I returned it myself it should be cheaper but it is my responsibility, when I asked for a returns address he said its at the bottom of the web page. Don't you have a customer friendly returns process? shame really doesn't seem a bad web site still havn't made my mind up maybe a £5 loss would have got you a regular customer Everything was rectified I’m very pleased”

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Posted 5 years ago

“After receiving an email stating that the model of Dyson I ordered was out of stock Gerard Giles contacted me to offer me an alternate model at the same price. I am very happy to take advantage of this. Than you”

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Posted 5 years ago

Hi Geoff, I am sorry to hear you were not contacted directly with an offer of an alternative model. I will ask one of our sales team to call you to discuss. regards Tracy Gerald Giles

Posted 5 years ago

“Excellent prompt service”

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Posted 5 years ago

“Showroom visit was very good - very helpful, friendly and knowledgeable. Installation Engineer was very efficient and quick.”

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Posted 5 years ago

Snellings Gerald Giles is rated 4.9 based on 6,112 reviews