Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,362 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,362 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packed & quick delivery”

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Posted 5 years ago

“The downsides were (1) I received a phone call on a Tuesday asking if we could take delivery within the next couple of hours. I advised that this was not convenient but anytime over the next 4 days would be. I was told that the only slot available all week was the one in 2 hours time. So, we had to change our plans to accept that one. In other words, the delivery was made at GG's convenience, not ours. (2) The adjustable legs on the fridge-freezer are quite flimsy and too short so that we have had to put cardboard under a front leg which doesn't look great. The upsides: (1) The delivery men were pleasant. (2) The fridge-freezer is OK apart from the legs issue described above.”

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Posted 5 years ago

Thank you for your review. It appears we called you on the same day you placed an order online with us as we had a cancellation, so we would be able to offer you a same day installation if convenient. We are extremely busy so we were only then able to offer an installation date a week later. Kind regards The Gerald Giles Team

Posted 5 years ago

“Gerald Giles proved to be the only company I could find on internet offering EXACTLY what we wanted, and at a very fair price. The goods arrived very quickly and in perfect order. They strike me as a business clearly based on principles of integrity and quality.”

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Posted 5 years ago

“Very prompt service.”

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Posted 5 years ago

“Very good service. Goods arrived promptly. No complaints”

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Posted 5 years ago

“Thanks for the opportunity to review Gerald Giles. I was unsure initially about using GG as the Bosch vacuum cleaner I was researching was at least £40-50 more expensive on many other sites, and seemed too good to be true... However, it was true, and good; a great service and smooth delivery, and GG will be my first port of call when I next need any domestic appliance. Thanks again, ADC”

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Posted 5 years ago

“From my first telephone call to them, I had nothing but polite, helpful information from them. Over several calls answered by different members of staff I have had such help in choosing an integrated freezer. Due to age and lack of mobility I couldn't visit their shop so with their help and online shopping, I was able to make the right choice. I will definitely use them again.”

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Posted 5 years ago

“great service, fast delivery.”

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Posted 5 years ago

“The delivery was as detailed. It's brilliant to have a meile dealer so near home.”

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Posted 5 years ago

“This is the second time i have used Gerald Giles ( i order online). Despite a few IT issues on their site, the help desk was able to explain a work-around to facilitate the order. Dekivery is prompt. I woulf recommend them”

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Posted 5 years ago

“No complaints. Would use again.”

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Posted 5 years ago

“Very pleased with customer service and delivery.”

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Posted 5 years ago

“Someone forgot to put my paperwork through in the showroom and I had to wait an extra week for delivery. Otherwise very good.”

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Posted 5 years ago

“Excellent service, very professional trader”

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Posted 5 years ago

Thank you for taking the time to leave a review Jackie, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very pleased with the service - most efficient.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Always good price Always good service Always delivered promptly”

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Posted 5 years ago

“KitchenAid mixer was best price I could find. Ordered one day, came next! Could not fault good old fashioned quality service. First time I used this company - I will happily use them again.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“item as described turned up quickly”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I am delighted with my purchases and for the prompt delivery . I shall be a returning customer . Thank you.”

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Posted 5 years ago

Snelling Gerald Giles is rated 4.9 based on 6,362 reviews