Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,227 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient and helpful.”

Helpful Report

Posted 5 years ago

“Arrived really quickly but top of microwave gets very hot. Big and easy to clean”

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Posted 5 years ago

“Very good price and excellent customer service.”

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Posted 5 years ago

“We recently purchased a new TV from Snellings and are delighted with the service we received. All the staff are very knowledgeable, pleasant and helpful and there was an excellent choice of TVs at competitive prices. The delivery and set up service was also second to none. We can highly recommend Snellings.”

Helpful Report

Posted 5 years ago

“Better than Excellent. Totally professional. Excellent initial advice, speedy delivery and installation by experienced fitters who were also Covid aware, post delivery queries dealt with promptly. After a couple of weeks’ use I commented that my only minor irritation was that The display panel did not show how much longer the wash programme would take, and an engineer came round to amend the settings so it did so. Finally I received a call to say that I was due for a £200 refund Due to a Miele sales promotion. Would very highly recommend Snellings. Thank you.”

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Posted 5 years ago

“Very quick very simple excellent service”

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Posted 5 years ago

“I was most impressed with the excellent advice and service I received from Snellings when I recently replaced my Bosch fridge. It was delivered on time and the delivery men were both very efficient and polite. I know that I could have purchased the fridge at a cheaper price but I am keen to support smaller local companies if possible and would not hesitate to recommend Snellings.”

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Posted 5 years ago

“Great product fantastic service truly delighted”

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Posted 5 years ago

“Outstanding service, I will get all of my kitchen and audio visual goods from Snellings going forwards. Superb job of fitting two ovens and a job.”

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Posted 5 years ago

“Just lovely people to deal with”

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Posted 5 years ago

“Always has been and always will be the best. Total satisfaction every time. Great local firm so do support them as a dying breed.”

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Posted 5 years ago

“Fantastic service from Snellings who promptly delivered and installed our new fridge freezer during the COVID pandemic. We will certainly be buying from Snellings again.”

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Posted 5 years ago

Thank you for taking the time to leave us a review Martin, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“First class service delivered by your visiting engineer.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“We received the normal excellent service we have come to expect from Snellings. Everything was conducted professionally and promptly with the staff going the extra mile to ensure the service was excellent. Would not dream of going anywhere else.”

Helpful Report

Posted 5 years ago

Thank you for your custom David and for taking the time to leave us a review, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“Superb service and knowledge from this local established company. I do not hesitate using them or recommending them.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“It was a bit of an inconvenience when our grill element failed. But Snellings soon put it right and we can enjoy grilled food again. Thank you for your friendly and efficient service.”

Helpful Report

Posted 5 years ago

“We ordered a dishwasher as Lockdown was beginning to ease. The showroom was accessible and felt very safe. The staff were very helpful and polite. We had Snellings install the dishwasher and all arrangements went smoothly. We had chosen Snellings because of their reputation for excellent customer care. The price of my dishwasher was the same as for a large well known department store. I would not hesitate to choose Snellings as a local supplier again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review Mr Hanley, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“Personal service with attention to detail. Cannot fault service provided. Well done Snellings.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review Anne, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“A very efficient and helpful company to deal with, and a very good delivery service.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“Customer service from initial visit to delivery and installation of goods was excellent. Highly recommend this caring local company.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

Snelling Gerald Giles is rated 4.9 based on 6,227 reviews