Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,341 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“I can rely on jobs you do”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Charlie went to great lengths to ensure we got the products we wanted / especially as far as the fridge freezer was concerned - he was patient and informative”

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Posted 4 years ago

Thank you Neil for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Friendly team with feeling of local community. They actually price matched in one quick phone call without any hassle.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Great service, ordered product, notified of delivery date, went exactly as planned, what could be better.”

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Posted 4 years ago

“Easy to use website and quick delivery. Free postage a definite plus.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Used product for years. Order arrived on time and in good order.”

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Posted 4 years ago

Thank you for your continued business and for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent service from both the staff in the shop and the installers.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“As always , really excellent service , customer satisfaction is paramount to this company.”

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Posted 4 years ago

Thank you for your continued business and for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent service and products”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“The best customer service! Verry kind and efficient. Keep the good work!”

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Posted 4 years ago

Thank you Caitlin for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“We have always found the shop staff in Gerald Giles to be knowledgeable about their products and generally very helpful. This is one of the main reasons we use them. In this case we bought a new freestanding cooker to replace a built-in one. This meant precisely cutting away a bit of the existing worktop plus some chipboard at floor level. Gerald Giles were able to arrange this. The work was completed to a good standard and the cooker installed. I almost docked one star because, despite lots of notice, the people who turned up to install the cooker on the agreed day were not equipped to cut the worktop. There had apparently been a failure of communication within Gerald Giles. To their credit, a new date a few days later was quickly agreed upon, and all ended happily.”

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Posted 4 years ago

Thank you for taking the time to leave a review. We are pleased that the installation was quickly rescheduled and carried out to your satisfaction. We apologise for the inconvenience caused. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Great prices and quick delivery. Can’t ask for more!”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Very good service, but I do need equal quantities of Miele washing machine products.”

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Posted 4 years ago

Thank you Ian for taking the time to leave a review, it is much appreciated. You could maybe consider the 6 product Miele Campaign Pack for future purchases https://www.geraldgiles.co.uk/store/miele/laundry/laundry-accessories/detergents-laundry-accessories/miele-set-of-6-ultraphase-twindos-cartridges-ultraphase-6-set/ Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Very quick delivery. Will use again.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Excellent service and range of products”

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Posted 4 years ago

Thank you Sally for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

Snelling Gerald Giles is rated 4.9 based on 6,341 reviews