Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,094 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product. Delivered on promised day well packed. I would order from you again.”

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Posted 4 years ago

“Easy to use website, swift delivery - good price - thank you”

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Posted 4 years ago

“I paid the extra for the installation and removal of my old dishwasher. It was built in integrated so saved me a job. Two guys, took them nearly an hour, I was pleased with the result. They finished by putting the appliance on a service wash to show everything worked... Kick-boards replaced in position and everything fitting tight and flush. Would use again...”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review Mr Roberts, it is much appreciated. Our installation teams pride themselves in a job well done. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Very helpful and accommodating local electrical company. Pulled off a next day delivery as our washing machine had conked out and we were off on holiday imminently! Polite staff. Cleared away all packaging and installed too. Buy local now is my advice”

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Posted 4 years ago

Thank you for taking the time to leave a review Mr Davidson, it is much appreciated. Wherever possible we do try to schedule installations promptly and to fit in with our customers’ requirements. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Over the last year I have found Gerald Giles very helpful whilst I have been planning a new kitchen and also with a new TV for the lounge. All staff have been professional and patient while my wife and I have thought over the options we had . Thank you all so much”

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Posted 4 years ago

Thank you for taking the time to leave a review Mr Saunders, it is much appreciated. We understand that it takes time to ensure you make the best choices and are happy to support and advise to help in those decisions. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Incredibly helpful and knowledgeable and such a stark contrast to a department store nearby! Will definitely be our go to store whenever we need to replace another appliance or tv.”

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Posted 4 years ago

Thank you for taking the time to leave a review Mrs Davis, it is much appreciated. Our teams are always happy to impart their knowledge to help our customers make the best choice. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Extremely knowledgable and helpful, making the whole process easy .”

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Posted 4 years ago

Thank you for taking the time to leave a review Mr Dudley, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“I used to order my Miele Laundry liquids etc from the maker, but then I discovered Gerald Giles via the web. Excellent service. Easy to order, fast delivery.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Fantastic customer service and they really went the extra mile.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“As always very efficient and professional service.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Used for years to supply Miele detergent. Good price fast, reliable delivery.”

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Posted 4 years ago

Thank you for your continued business and for taking the time to leave a review Andrew, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Fantastic, speedy service. My sister also ordered and had the same first class service. Will definitely use these guys in the future”

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Posted 4 years ago

Thank you for taking the time to leave a review Pauline, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“We were really pleased with service. Engineers were courteous and friendly, making limited disruption while working in small space.”

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Posted 4 years ago

Thank you for taking the time to leave a review Mrs Pleasants, it is much appreciated. Our engineers do pride themselves in a job well done. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“From visiting the store to initially look at the products to talking in person and on the phone about the dish washer I wanted to purchase, to actually purchasing the dishwasher. I was very pleased with the customer service throughout and will certainly come back should I need anything else, because of my positive experience with Gerald Giles.”

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Posted 4 years ago

Thank you for taking the time to leave a review Mrs Newby, it is much appreciated. Our teams are very knowledgeable and are more than happy to assist customers with their decision making. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Good price , swift despatch , easy to deal with”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“I order the Twin Dos liquid for my washing machine from this company. It always arrives the next day or within two days of ordering. Their prices are quite comparable to other sites that sell the same product. Very pleased with the packaging used as bottles are not damaged during transit.”

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Posted 4 years ago

Thank you for your continued business and for taking the time to leave a review Sandra, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Very helpful staff”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Good reliable service. Will purchase from them again.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Very helpful service from Charlie over the phone / internet to purchase a hard to find oven. Excellent.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“It’s not been delivered yet!”

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Posted 4 years ago

Thank you for your feedback Dr Ward. One of our team is currently speaking to our couriers. We will then call you with an update. We apologise for this delay and any inconvenience it may have caused you. Regards The Snellings Gerald Giles Team

Posted 4 years ago

Snellings Gerald Giles is rated 4.9 based on 6,094 reviews