WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,548 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

Visit Website

Write Your review

Tell us how WiseDriving made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wise driving is a good insurance company after 2 months I received a return premium due to my good driving”

Helpful Report

Posted 5 years ago

Hi Bradley, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks, Kathryn.

Posted 5 years ago

“Last days before ended my police was terrible, Not answers on my question, Not get back emails... Overall good company”

Helpful Report

Posted 5 years ago

Hi Liene, Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with Wisedriving so far. If there is anything you feel we can do better for you, please let us know. Thanks, Kathryn.

Posted 5 years ago

“Amazing company amazing people and insurance that actually goes down year after year”

Helpful Report

Posted 5 years ago

Hi Caroline, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with Wisedriving so far! Cheers, Kathryn.

Posted 5 years ago

“Aleays happy”

Helpful Report

Posted 5 years ago

Hi Lucia, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at Wisedriving! Thanks, Kathryn.

Posted 5 years ago

“Where do I start, the charges for the black box of £120 is ridiculous. Their system for how they score you on the telematics box is flawed massively, it’s so inaccurate. They first Inputted my Registration wrong so for the first 3 months I was driving uninsured and got stopped by police. THATS HOW I FOUND OUT. Then they tried to pass it off as my fault. The £35 charge for using admin over your account on certain issues is ridiculous considering my app logged me out every time and no matter how many reset passwords I’d do it was just the same issue, we shouldn’t be charged for YOUR APPS FAULT. The only reason it isn’t a 1 is because the customer service staff put up with every complaint and did their best every time. This company will never be recommended by me to anyone.”

Helpful Report

Posted 5 years ago

Hi, We’re sorry to read of your unfortunate experience: please be assured this is truly not our intention. We really do appreciate your feedback. If you’d be happy to send us a private response with your details, we’d like the chance to go over this with you. Thanks, Kathryn.

Posted 5 years ago

“Good experience”

Helpful Report

Posted 5 years ago

Hi Adrien, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback! Thanks, Kathryn.

Posted 5 years ago

“Very reliable and good customer support”

Helpful Report

Posted 5 years ago

Hi Faisal, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 5 years ago

“Very high priced - box fitted no choice - £50 charge for what consider bad driving apparently you get back if your driving improves -yeah right!! If you do need to add additional mileage you will have your pants pulled down, absolutely shocking what they charge... oh and then there is admin charge £35 to send an email .. robbing fuckers DO NOT USE”

Helpful Report

Posted 5 years ago

Hi Mr Fox, We’re sorry to hear of your disappointment with us; we always look to give the best level of service possible to our customers. If you’d be happy to send us a private message with your details, we’ll be happy to answer any questions you have. Thanks, Kathryn.

Posted 5 years ago

“saved me money on my car insurance!”

Helpful Report

Posted 5 years ago

Hi, We’re so glad you’ve enjoyed your experience with Wisedriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Thank you, Kathryn.

Posted 5 years ago

“very good”

Helpful Report

Posted 5 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Thanks, Kathryn.

Posted 5 years ago

“Found your charges very expensive I have been driving for over 20 years & will be looking elsewhere for a cheaper deal.”

Helpful Report

Posted 5 years ago

HI, We would like to extend our apologies concerning the issues you’ve had. If you would like to send us a private response with your details, we can discuss this further with you. Thank you, Kathryn.

Posted 5 years ago

“So far I'm enjoying my policy with you. Would like to continue with you. Abiodun”

Helpful Report

Posted 5 years ago

Hi Abiodun, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with Wisedriving so far! Cheers, Kathryn

Posted 5 years ago

“Very good customer care”

Helpful Report

Posted 5 years ago

Hi Richard, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks, Kathryn.

Posted 5 years ago

“Very good”

Helpful Report

Posted 5 years ago

Hi Surindersingh, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks, Kathryn.

Posted 5 years ago

“Good customer service.”

Helpful Report

Posted 5 years ago

Hi Joseph, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Thanks, Kathryn.

Posted 5 years ago

“I’ve been with wise driving since the end of December and I must say so far so good! I paid upfront for the year because it was a great price and because my driving is monitored they were able to see how well I’ve been driving and I even received money back because of this. I think I’ll be staying with Wise driving at the end of this year.”

Helpful Report

Posted 5 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Thanks, Kathryn.

Posted 5 years ago

“Very good company”

Helpful Report

Posted 5 years ago

Hi Mohammed, Thanks for taking the time to write such a lovely review for us. We’re so happy you feel we have provided such a great service for you. Our top priority is our customer, so thank you for validating our efforts! Thanks, Kathryn.

Posted 5 years ago

“Was very poor service while I was in wise Driving insurance. One kind of blackmail. While I need extra mile then I realise wise driving real policy. They just blaclmail to customer and griddee for money. I am not recommend wise driving. They are money maker not good of provider service.”

Helpful Report

Posted 5 years ago

Hi, We do appreciate your feedback and would be happy to look into this for you. If you could send us a private response with your details, we’ll investigate this further. Thanks, Kathryn.

Posted 5 years ago

“Did not provide the service initially quoted as a 12v port box and didn’t provide monthly performance emails as advertised also tried to charge upon renewal even after I stated and made them aware I wasn’t interested in renewing with them. as well as numerous other issues over the course of my one years insurance.”

Helpful Report

Posted 5 years ago

Hi, Thanks for taking time out of your day to provide us with your feedback. We do take our customers queries seriously, so if you’d like to send us a private response with your details, we would be happy to answer your questions. Thanks, Kathryn.

Posted 5 years ago

“Doesnt take in to account where you live. Ok if you live in a town but if you have to drive around country lanes it's no good”

Helpful Report

Posted 5 years ago

Hi, We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your details, so we can go over this with you. Thanks, Kathryn.

Posted 5 years ago

WiseDriving is rated 3.6 based on 4,548 reviews