WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,548 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bunch of cowboys”

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Posted 5 years ago

Hi, We’re sorry to hear of your disappointment with us; we always look to give the best level of service possible to our customers. If you’d be happy to send us a private message with your details, we’ll be happy to answer any questions you have. Thanks, Kathryn.

Posted 5 years ago

“Very good service, nothing is ever a problem always willing to help”

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Posted 5 years ago

Hi Brandyn, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with Wisedriving so far! Cheers, Kathryn.

Posted 5 years ago

“Amazing company better than I ever expected”

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Posted 5 years ago

Hi Ben, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Thanks, Kathryn.

Posted 5 years ago

“Stress free renewal”

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Posted 5 years ago

Hi Bertha, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at Wisedriving! Thanks, Kathryn

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi Irfan, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 5 years ago

“Very Happy”

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Posted 5 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Thanks, Kathryn

Posted 5 years ago

“Good insurance. Just a but overpriced on the renewal quote”

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Posted 5 years ago

Hi Jack, Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with Wisedriving so far. If there is anything you feel we can do better for you, please let us know. Thanks, Kathryn

Posted 5 years ago

“Thank you wise driving for trusting me with my insuranace without evidence.”

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Posted 5 years ago

Hi Sultana, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn

Posted 5 years ago

“Black box is a schematic system that will penalize you if you do anything wrong. And then rise your price in my case from £104 up to £248 not worth it at all.”

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Posted 5 years ago

Hi, We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your details, so we can go over this with you. Thanks, Kathryn

Posted 5 years ago

“Very easy to use”

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Posted 5 years ago

Hi, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Thanks, Kathryn

Posted 5 years ago

“WiseDriving is assessing every individual's driving ability and behaviour on the road. I am well happy.”

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Posted 5 years ago

Hi Wondesen, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Thanks, Kathryn.

Posted 5 years ago

“It was easy enough to set up reasonably priced in the serving year the price went up quite considerably and I wasn't sent my no claims certificate. They did respond via email and my cancellation and start up were efficiently dealt with the dash board to the black box is easily accessible to monitor your driving”

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Posted 5 years ago

Hi, Thank you for your kind words - we’re glad your experience with Wisedriving has been great. We look forward to continuing to provide you with this level of service. Thanks, Kathryn.

Posted 5 years ago

“They saved me £20 a month on my insurance for good driving”

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Posted 5 years ago

Hi Rachel, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn

Posted 5 years ago

“Gave me 3 black boxes and charged me for all 3 when each worked perfectly fine, my overall score dropped when car was stationary, they gave me one refund on my score then started to lower each and every score”

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Posted 5 years ago

Hi, We’re sorry to read of your unfortunate experience: please be assured this is truly not our intention. We really do appreciate your feedback. If you’d be happy to send us a private response with your details, we’d like the chance to go over this with you. Thanks, Kathryn.

Posted 5 years ago

“Terrible handling of claims.”

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Posted 5 years ago

HI, We would like to apologise for your negative experience with us. We’d like to learn more about your specific situation. If you could send us a private response with your details, it would be greatly appreciated. Thank you, Kathryn

Posted 5 years ago

“Very bag service”

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Posted 5 years ago

“Very good. I'm very pleased by your service”

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Posted 5 years ago

Hi, Thank you for choosing Wisedriving and leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Thanks, Kathryn.

Posted 5 years ago

“You get bad scores for not driving often. Logic? When I'm on holiday and don't drive my car, I'm given bad scores for my non-existent driving. Apparently, that warrants a bad score for driving at 'time and place'. Be prepared to be punished for braking hard to avoid reckless drivers on the road. You know the sort that jump out in front of others, tailgate and do other stuff. They aren't punished for it, but you will be. Also, be prepared to accelerate like you don't know how to change gears just to avoid a bad acceleration score. This will also get you in bad spots with said reckless drivers that swerve around you and so on. You get punished from them and other drivers for driving carefully. I imagine it's a common flaw with most back box insurance schemes. If you can afford insurance without a black box, just do it and forget the stupid things black boxes impose on you.”

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Posted 5 years ago

Hi, We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your details, we will be happy to investigate further. Thanks, Kathryn.

Posted 5 years ago

“Worst driving insurance company ever not helpful at all”

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Posted 5 years ago

“Recommended”

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Posted 5 years ago

Hi Tiya, We’re so glad you’ve enjoyed the experience you have had with Wisedriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks, Kathryn

Posted 5 years ago

WiseDriving is rated 3.6 based on 4,548 reviews