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WiseDriving Reviews

3.6 Rating 4,542 Reviews
65 %
of reviewers recommend WiseDriving
Company Reviews Metrics Info
3.6
Based on 4,542 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read WiseDriving Reviews

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Miss A Foy
Verified Buyer
“Unhappy with the way things were dealt with after being in an unfortunate accident and looking forward to be able to change to another insurer.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Poor customer service complicated process”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Your daily score will change if it's getting too high to prevent you getting cheaper insurance. Complete con.”
Helpful Report
Posted 7 years ago
George
Verified Reviewer
“what a terrible insurance company! they have done nothing but mess me around for the last year, at least once a month they have tried to cancel my policy for no reason. my payments started at £200 pcm and has since risen to £300 pcm. £500 got added to my account that no body could explain to me why causing my payments to go to £450 a month, luckily after 3 weeks of phone calls they managed to wipe this although no explanation was given to why it was on my account in the first place. please avoid this company, nothing but time wasters!”
Helpful Report
(Car Insurance) - Posted 7 years ago
Anonymous
Verified Reviewer
“The price of the insurance is far to high for young drivers, I've had lesser offers from other brokers. Make sure to shop around before choosing this provider, my car is only worth 348 pound and was charged 1,500 with a black box install.”
Helpful Report
(Car Insurance) - Posted 7 years ago
Anonymous
Verified Reviewer
“Overpriced and never heard a word from them since buying my insurance. They were happy to take the money but that's all your ever get from them”
Helpful Report
(Car Insurance) - Posted 7 years ago
Daniel
Verified Reviewer
“Terrible company ripped me off 120 pound as my box wasn't installed in time witch wasn't my fault it was there for double booking and wouldn't refund me !!”
Helpful Report
(Car Insurance) - Posted 7 years ago
Anonymous
Verified Reviewer
“I wood not go with this Company no more when run s out I will look for new Company !”
Helpful Report
(Car Insurance) - Posted 7 years ago
Anonymous
Verified Buyer
“It was a bad experience. I had to cancel my policy.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Rosen
Verified Buyer
“i cano't contact with them evry time when i try . They dont answer on my email's.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Benjamin
Verified Buyer
“Terms and conditions of leaving their company not stated properly! Very bad service in terms of complaint. Would highly advice no one to use them!!!!!!!!!!!”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Awful from the start. During my short few months with them, they pestered me daily and made me feel very pressured when driving. I had low scores with everything even when driving sensibly, I took their advice on what needed improving after my insurance went up 70 pound a month! They sent me an email saying I had improved my score, yet online it said my driving was now very poor rather than the poor I had previously been given. I couldn't understand after ringing and asking multiple questions and the workers not even knowing about their own company policy etc, I had decided enough is enough and left.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Wisedriving are a disgrace and run a moneymaking scam. After 2 months of driving I had an email stating that due to changes to my "details" they would take an extra £1600 out of my named account in 7 days!! (The original annual insurance was £880) Going by the on-line driving stats this was purely due to driving at night. If I hadn't seen the email they would've taken the money. Can't believe Go Compare let these chancers use their service. Please do not be taken in by this scam.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“N/a”
Helpful Report
(Car Insurance) - Posted 9 years ago
Bethany
Verified Buyer
“Majority of the customer service I received where very rude and didn't let me put my point across, they often said they could do nothing to help me with my policy or query and I quote "what's done is done now". My monthly payment has been changed 4 times in 8 month for different circumstances which they didn't state in their policy before I took it out. Overall my experience with wise driving has been frustrating and quite frankly draining.”
Helpful Report
(Car Insurance) - Posted 9 years ago
ES
Unverified Reviewer
“Been insured since February as a first time driver and I have mixed opinions. At first I paid £131 a month when I took out the policy, which is fair enough. As I didn't send the policy docs back signed I had to pay a £10 admin fee each time my monthly policy was taken out. My premium then went down which was great, only paying £103 a month and no admin fee seemingly after checking my bank statements. I then drove the car normally, as I had been doing, the only difference being that I went on the motorway one Saturday evening from 10pm - 12am and all of a sudden my insurance rose and so did the admin fee! They want me to pay more than the original cost simply because I drove outside of 'curfew' hours, when there is no mention of the time of my driving being a direct factor in affecting my premium. I now have to phone and cancel as I am insured on another car without a black box. Website states a base off of £120 to cancel, plus 'insurer costs' on top of that. Dreading doing it but it has to be done. My advice to first time car owners is to either wait and save up for insurance, or pay the extra on alternative insurance to have no box. RIP OFF.”
Helpful Report
Posted 10 years ago
Anonymous
Verified Buyer
“Wise driving is a joke the telematics box doesnt work in my opinion my car was off the road for 2 months and they marked down i was speeding and giving me a bad score when my car had not moved from the drive. All in all would only purchase insurance with telematics box if there is no choice.”
Helpful Report
(Car Insurance) - Posted 10 years ago
WiseDriving is rated 3.6 based on 4,542 reviews
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