WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,546 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your car insurance quotes are a scam. When inputting my details for a quote - I put that i had "0" no claims - the box automatically gave me 1 year and would allow me to enter 0. I accepted the quote and then received a letter asking for my 1 years no claim - explained the situation and then received additional premiums - Big Con! I have complained to the Insurance Omnibus services”

Helpful Report

Posted 7 years ago

Hi Joshua, We are sorry to hear this. If you’d like to send us a private reply with your policy detail, we would be happy to assist with any queries you have. Thank you Vicky

Posted 7 years ago

“My insurance went up with Our any email or anything they now av my email no claims ..and still take out hundred and eighty 6 pounds a month will be on fone 2moz 😠😠”

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Posted 7 years ago

“Well, where should I start.? Suddenly without prior notice, my premiums have gone up. I did not receive an email, text or phone call.”

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Posted 7 years ago

“Hassle when first got insured through you as you would not accept proof of no claims and i cant get into the app with the reference number given”

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Posted 7 years ago

“Your website isn’t the best and online portal difficulties!”

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Posted 7 years ago

“I don’t feel the box is accurate.”

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Posted 7 years ago

“Had my no Claims bonus discount cancelled, then reinstated however I’m still paying more then my original premium for no reason, I constantly call but get told “oh we’re looking in to it you will hear from us soon” but nothing ever happens”

Helpful Report

Posted 7 years ago

“Not accepting proof of no claims Taking large dd payments and not paying back just taking of of premium all in all not a great start”

Helpful Report

Posted 7 years ago

“I tried to send no claims bonus proof but after the third time of trying you took away my discount even though you could see my no claimswas states clearly although the form was not accepted. When it was later reinstated after getting the correct form to yourselves I was then charged £35 administration fee. Ive now changed my car & it’s cost over £209 which I think is ridiculous.”

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Posted 7 years ago

“Just think it’s unfair that I havnt gone under good and my price hasn’t changed”

Helpful Report

Posted 7 years ago

“Unable to assist customer on call back basis. Phoned & sent messages severally for a call back or help be sort my car telematics that couldn’t just show blue signal up till now I’m yet to have a follow up rather receive emails on how you will cancel my insurance, that shows you don’t listen to your clients. Very poor customer service. The last time I called, I was on the phone for over an hour with my children in the car just waiting for the telematics to be fixed but you all failed me. No assistance”

Helpful Report

Posted 7 years ago

“Very expensive even with a good driving score”

Helpful Report

Posted 7 years ago

“Was charged £183 for changing my occupation from unemployed to in full time employment and no one could explain why. Customer service team are dreadful as they show no sympathy and are completely unhelpful. This insurance company are a bunch of robbing bastards who will charge you for breathing the same air as them. Dirty crooks.”

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Posted 7 years ago

“Fitted my box wrong and then didn't correct it til 2 months after my insurance policy started:-)”

Helpful Report

Posted 7 years ago

“Premiums went up before I paid my first installment I could have stayed with my previous insurance and paid the same.”

Helpful Report

Posted 7 years ago

“I have received numerous emails stating that my careful driving could result in reduced premiums but I am still paying the full amount. I would like to know for definite if I am due some discount.”

Helpful Report

Posted 7 years ago

“If you drive safety, it going all right, and the insurance is going less on your money, that’s good point! The worst one: if you want to leaving, for any reason, you have to pay(in my opinion) to much for this, a lot of money, just for reason: the cancellation fee + the daily cost of the insurance and how many days you have been on cover!”

Helpful Report

Posted 7 years ago

“I had a black box fitted to my car that tracked my miles, when I done a quote I put that I would do 3000 miles in the year, I don’t know my miles and within 3 months I had done 3000 miles. I was told I had to up my miles so I upped the miles to 12000 for the year. They wanted and extra 1600 ish pound for the remaining 7 months which worked out 240 pound extra on top of my original 108 pound, so my insurance each month would have been just under 350 a month, my car isn’t even worth that! How you actually expect anyone to be able to afford that is beyond me, the reason I got the car I did, is so I could afford insurance for my first year. Also my driving score was really good (87) and I had only saved 50 pound for the year! And the only way I could save anymore money is if I upped my score by 10 point which is impossible to do. So basically I saved my self 50 pound and lost 1600 pound, I’ve swapped insurance over to another company now as it worked out cheaper for me to do that an have to pay 2 months up front all over again then it would have been if I stayed with you for the remaining 7 months”

Helpful Report

Posted 7 years ago

“Premium has changed 3 or 4 times and customer services are not very clear on why and what is happening. I’m waiting to find out from the finance team”

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Posted 7 years ago

“Very expensive, insurance got cancelled twice for no reason at all and then reinstated, causing a lot of stress.”

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Posted 7 years ago

WiseDriving is rated 3.6 based on 4,546 reviews