Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,615 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I've been with Performance Direct for over 15 years. You are the only company who have competitively priced my insurance. I've even had instances where my annual insurance has gone down! It's always a pleasure to deal with you.”

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Posted 1 year ago

Hi, Thank you for leaving us a 5 star review and we are thrilled that you are not only happy with this years service and policy, but the last 15 as well ! Kind regards Jon Performance Direct

Posted 1 year ago

“you are keeping the prices down please thank you”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to renew at a very good price, much cheaper than the comparison sites I used.”

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Posted 1 year ago

Hi, We are happy to know that you are pleased with the renewal price we have offered. Thank you for sharing this review with us. Kind regards, Molly Performance Direct

Posted 1 year ago

“Great deal on bike insurance.”

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Posted 1 year ago

Hi, Thank you for taking the time to review us, we are so happy to know you are pleased with the premium we have offered. Kind regards, Molly Performance Direct

Posted 1 year ago

“Super efficient get best price for renewals”

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Posted 1 year ago

Hi, Thank you for leaving us a 5 star review and we appreciate the time taken to leave us a review. Kind regards Jon Performance Direct

Posted 1 year ago

“The staff were very helpful , thanks again .”

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Posted 1 year ago

Hi, We are happy to hear of your positive experience and appreciate the time taken to leave us and our staff a 5 star review. Kind regards Jon Performance Direct

Posted 1 year ago

“Excellent service for many years , Thank You all.”

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Posted 1 year ago

Hi, Thank you for sharing this kind review with us, we are so happy to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 1 year ago

“The inclusive & very competitive price for various benefits is a winner for me! Thankfully I've not needed to make a claim but the setting up of my policy, the ease of use on the app to view my documents & all communication thus far have been great. Thank you.”

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Posted 1 year ago

Hi, Thank you for taking the time to review us we are delighted to know you are satisfied with our online services when setting up your policy. Kind regards, Molly Performance Direct

Posted 1 year ago

“Used for few years very good communication. Thy do all the work to finding best company for a classic cat”

Performance Direct 5 star review on 3rd March 2024

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Posted 1 year ago

Hi, Thank you for taking the time to review us, we are so happy to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 1 year ago

“Great affordable insurance,2 year now,very happy customer A1 service.”

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Posted 1 year ago

Hi, Thank you for taking the time to review us, we are so happy to know you are renewing for another year with us. Kind regards, Molly Performance Direct

Posted 1 year ago

“People who are aware of your requirements and are friendly and helpful.”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star positive review, we appreciate the feedback and are happy to hear of your experience. Kind regards, Molly Performance Direct

Posted 1 year ago

“yes happy with service”

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Posted 1 year ago

Hi, Thank you for the positive review, your feedback is appreciated. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very competative and efficeint company.”

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Posted 1 year ago

Hi, Thank you for taking the time to review us we are so pleased to know you are happy with the premiums and service we offer. Kind regards, Molly Performance Direct

Posted 1 year ago

“Everything done on line, so quite easily arranged. Obviously disappointed by the rise in cost”

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Posted 1 year ago

Hi, We are so pleased to know you are happy with the online renewal service, your positive feedback is appreciated. Kind regards, Molly Performance Direct

Posted 1 year ago

“Always spot on service at a fair price I recommend your company on Facebook camper van groups all the time.”

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Posted 1 year ago

Hi, Thank you for the positive feedback, we are so happy to know that you are satisfied with our services and recommend our product. Kind regards, Molly Performance Direct

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi, Thank you for this positive review, we are happy to hear of your experience. Kind regards, Molly Performance Direct

Posted 1 year ago

“The best insurance company I've been with my 2nd year with them”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to review us and are so pleased to know that you are renewing with us. Kind regards, Molly Performance Direct

Posted 1 year ago

“Yes the cost increased this year but still managed to beat the usual comparison sites. So sticking with Performance Direct. I have not had to make a claim so cannot comment on their customer service.”

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Posted 1 year ago

Hi, Thank you for reviewing us, we are delighted to know you are satisfied with the renewal we have offered. Kind regards, Molly Performance Direct

Posted 1 year ago

“I have found this organisation to be very friendly, informative + efficient when dealing with my car insurance, both on line + on the telephone, to date.. I would certainly use them again + ? for other insurances.”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star review and we are thrilled to hear of your positive experience so far. Kind regards Jon Performance Direct

Posted 1 year ago

“Purchased car insurance and when I got the policy by email it said that there are issues that need to be addressed. When I checked there were two issues and both were optional but still said there was two issues. If they are optional then they don’t need to be addressed.”

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Posted 1 year ago

Hi, Thank you for sharing this review, your feedback is appreciated. We have passed on your comments to the appropriate department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,615 reviews