Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,615 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great price. ..easy to set up”

Helpful Report

Posted 1 year ago

Hi, Thank you for reviewing us, we are delighted to know you are pleased with the service when purchasing online. Kind regards, Molly Performance Direct

Posted 1 year ago

“I needed help with my app and the person I spoke to was really helpful in sorting out my issue”

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Posted 1 year ago

Hi, Thank you for leaving this review, we are delighted to know you are pleased with the service from our agent. Kind regards, Molly Performance Direct.

Posted 1 year ago

“Perfect no hassle easy to deal with and a good price couldn't ask for better”

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Posted 1 year ago

Hi, Thank you for the review, we are so glad to know you are pleased with the premium we have offered. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very straightforward, very good service, mistake made on original but put right straight away and you can actually speak to a member of staff which is a win win for me”

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Posted 1 year ago

Hi, we are so happy to hear of your positive experience when setting up your policy. Thank you for taking the time to share this kind review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very impressed with my service from Performance Direct .I spoke to an advisor online to sort out a couple of things regarding my car insurance with them. Everything was sorted out quickly without any problems.”

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Posted 1 year ago

Hi, We are so happy to hear that you are pleased with the service from our contact centre agent, we appreciate the time taken to leave this review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Great price and very fast provision of documents via online account”

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Posted 1 year ago

Hi, We are pleased to know you are satisfied with our online services. Thank you for taking the time to review us. Kind regards, Molly Performance Direct

Posted 1 year ago

“I had to make a late adjustment to my policy start date and I received very helpful and professional assistance.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us this positive review and are happy to hear of your positive experience. Kind regards, Molly Performance Direct

Posted 1 year ago

“Excellent friendly service”

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Posted 1 year ago

Hi, Thank you for the positive feedback, we are so pleased that you are satisfied with our service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Quick,efficient, and economical,what's not to like:-)”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for the positive review, we are glad to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 1 year ago

“Excellent very easy to use website”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, we are happy to know you are satisfied with the online service. Kind Regards, Molly Performance Direct

Posted 1 year ago

“Easy to renew, I've not had any claims experience.”

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Posted 1 year ago

Hi, We are pleased to hear of your positive renewal experience, thanks for sharing this review with us. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very easy to insure with using the online service and considerably cheaper than other companies.”

Helpful Report

Posted 1 year ago

Hi, Thank you we are pleased to hear of your positive experience with our online service, we appreciate your feedback. Kind regards, Molly Performance Direct

Posted 1 year ago

“Excellent support”

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Posted 1 year ago

Hi, Thank you for the positive feedback, its good to hear that you are happy with the service we provide. Kind regards, Molly Performance Direct

Posted 1 year ago

“All done very quick”

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Posted 1 year ago

Hi, Thank you for the positive review, its great to hear of your positive experience. Kind regards, Molly Performance Direct

Posted 1 year ago

“Always contactable, helpful and knowledgeable.”

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Posted 1 year ago

Hi, We appreciated the positive feedback, its good to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 1 year ago

“Competitive prices good service.used them for manyyears”

Helpful Report

Posted 1 year ago

Hi, We are so pleased to know you are happy with the premiums and service we offer. We appreciate the time taken to leave this positive feedback. Kind regards, Molly Performance Direct

Posted 1 year ago

“Had a poor start but did get insured in the end. Communication was very poor.”

Helpful Report

Posted 1 year ago

Hi, We are sorry to hear of your negative experience. Please contact us via live chat or feedback form via our website. Kind regards, Molly Performance Direct

Posted 1 year ago

“Quick and easy.”

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Posted 1 year ago

Hi, Thank you for sharing your 5 star review with us, we are delighted to hear your satisfied with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Brilliant professional service no messing about 🌟🌟🌟🌟🌟”

Helpful Report

Posted 1 year ago

Hi, We are so happy to hear of your positive experience, thank you for taking the time to review us. Kind regards, Molly Performance Direct

Posted 1 year ago

“all good so far”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, we are delighted to know your satisfied with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,615 reviews