Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,615 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Only problem my Doc,s didn,t on appear on my computer untill I rang to get it sorted.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. Kind regards, Molly Performance Direct

Posted 1 year ago

“quick and easy and fast service thanks”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing this review with us, we are delighted to know you are pleased with the service from our team when setting up your policy. Kind regards, Molly Performance Direct

Posted 1 year ago

“Quick and easy to renew car insurance”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing this positive review, we are so happy to know you have renewed with us for another year. Kind regards, Molly Performance Direct

Posted 1 year ago

“Excellent service, every thing covered on line. Thanks 😊”

Helpful Report

Posted 1 year ago

Hi, We are so happy to hear you are pleased with our online service, thank you for sharing this review with us. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very easy to set up my insurance”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is highly appreciated. Kind regards, Molly Performance Direct

Posted 1 year ago

“Great service great service team”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing this review, we are so happy to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very helpful, great service, highly recommended”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing this review with us, we are so pleased to know you are happy to know you are pleased pleased to know you are happy with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Friendly and helpful”

Helpful Report

Posted 1 year ago

Hi, Thank you we are so pleased to know you are happy with the service from our staff in our contact centre. Kind regards, Molly Performance Direct

Posted 1 year ago

“I have both my cars insured had a phone call after filling out the form online to check everything pleased with the service”

Helpful Report

Posted 1 year ago

Hi, Thank you, we are so happy to hear that you are pleased with the policy and the service from our contact centre. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to manoeuvre around the site for application to insure my vehicle and very competitive on price!”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to review us we are so happy to know you are pleased with the premium and our online service. Kind regards, Molly Performance Direct

Posted 1 year ago

“I'm very happy with your service but price very high I'm still with you with my van insurance thanks”

Helpful Report

Posted 1 year ago

Hi, Thank you we are so happy to know you are pleased with our service and are glad you are still on cover with us. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very helpful and deal with queries fast and prompt”

Helpful Report

Posted 1 year ago

Hi, Thank you we are so happy to know you are pleased with the fast and helpful service from our team. We appreciate the time taken to leave this review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Service was adequate .”

Helpful Report

Posted 1 year ago

Hi, We appreciate the time taken to leave this positive review and are happy to know you are satisfied with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Great communications. They found me an excellent price.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing this review with us, we are pleased to hear of your positive experience when sitting up your policy with us. Kind regards, Molly Performance direct

Posted 1 year ago

“never received my documents in the post as promised! ????”

Helpful Report

Posted 1 year ago

Hi, We are sorry to hear that you have not yet received the documents, we have re posted them today for you . Please let us know if you require any further assistance. Kind regards, Molly Performance Direct

Posted 1 year ago

“Have insured my 4 cars with Performance for the past number of years. This year I've already insured one but the one due nie leapt in price from £97 -£220!! As a result I found a cheaper insurer - Carol Nash.”

Helpful Report

Posted 1 year ago

Hi, Thank you for reviewing us, your feedback is appreciated. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very good price.”

Helpful Report

Posted 1 year ago

Hi, Thank you we appreciate the time taken to leave this review and are glad to know you are pleased with the premium we have offered. Kind regards, Molly Performance Direct

Posted 1 year ago

“VERY STRAIGHT FORWARD AND EASY TO USE WEBPAGE”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star review and we appreciate the time taken. Kind regards Jon Performance Direct

Posted 1 year ago

“Very good and very Quick”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the positive feedback and are glad to know you are happy with the online service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to apply and sort”

Helpful Report

Posted 1 year ago

Hi, Thank you for reviewing us, we are are happy to hear of your positive experience.

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,615 reviews