Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,626 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

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English

“Well priced, minimum bureaucracy and efficient”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very helpful”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Decent price on insurance. Person on phone when sorting it very nice and professional. My only grievance is how many times l have to send certain documents when you already have them either through on line when filling insurance in or on phone.”

Helpful Report

Posted 2 years ago

Hi, We apologise for any problems encountered but are happy you are pleased with the service from our agents. Kind regards, Molly Grove & Dean

Posted 2 years ago

“I thought the premium quite high and deducted 3 weeks before policy began.”

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Posted 2 years ago

Hi, We are sorry to hear about the problems you encountered. We can confirm that your comments have been passed onto the relevant department managers. Kind regards, Jess Performance Direct

Posted 2 years ago

“Straight forward no fuss just the way l like it.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“Performance direct make insurance as simple as it used to be. They are courteous, to the point and avoid all the unnecessary, infuriating intrusions into your private and personal information that so many other insurers now insist on. 10 out of 10.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“Excellent cover at a lower cost than most other insurers. Thank you I am happy thus far.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“The lady I dealt with was very professional and had answers for the questions I asked, excellent 👌”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“After 2 phone calls from different people asking questions I felt as though you thought I was telling lies about my application, I also explained at the time I was very poorly in hospital but I was still pressured by the callers. I will think very carefully if I renew with you in 12 months time.”

Helpful Report

Posted 2 years ago

Hi, We are sorry to hear about the problems you encountered. We can confirm that your comments have been passed onto the relevant department managers. Kind regards, Jess Performance Direct

Posted 2 years ago

“Helpful and a cost effective ( for me ) way to insure my pride and joy”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“Better service this time around”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Fab thanks for a good service”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“Very easy to deal with”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“Every single thing I needed was here for me”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“Good service at a reasonable price.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“Easy to use on line”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“the site was easy to negotiate. Not the best price considering I have 46 years driving experience without a claim, that's why I gave four stars, but that's how it is nowadays. Us careful drivers have to pay the penalty for uninsured drivers.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“I found it easy to apply for the insurance and at the fees are very competitive, as well as the information was easy to follow. Thank you”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“a very competitive price for classic car insurance along with inclusive agreed value cover. supplied by telephone sales personnel who cared, plus were informative and helpful.”

Performance Direct 5 star review on 14th August 2023

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“Fast excellent service, we insured through them for our American cars and now with our Saab 9-3.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

Performance Direct is rated 4.5 based on 2,626 reviews