Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,736 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Easy website to use to get a quote. Good price and easy to purchase. Time will tell how 'good' Performance Direct is if I have to make a claim. I hope I dont need to.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 2 years ago

“Very good”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“So far so good”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“I have used Performance Direct for a few years. Luckily I have never had to claim with them so I can not comment on their claims procudure. However, their customer service and the app seem top notch. I have no hesitation in recommending their services.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“The customer service person who delt with our motor insurance was very helpful”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Always good value.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“I hope not to have to use it, it was a competitive quote and it meets my requirements.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“After 3 attempts to get a quote for my car and a supposed call back that never happened . I decided to give you one more try . I finally got all the help I needed . Your company had been recommended on a car forum I am a member of . Persistence paid off . Very happy with the outcome .excellent price and your agent was very helpful . Will now recommend . As an aside my son is with you too and he has the same model car as me .”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Good price with trouble free paperwork.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Excellent service and a competitive price”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Excellent service & comprehensive cover at a very competitive price”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Simple and professional 👌”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Have found Performance Direct very helpful. And very happy with the service.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Insurance premiums on my classic Daimler are very reasonable so was happy to insure my other classic car through Performance Direct too .”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Nick Performance Direct

Posted 2 years ago

“Price is average for my car but like most price has gone up quite a lot this year”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Nick Performance Direct

Posted 2 years ago

“Quick and easy to set up, good communication would highly recommend 💯”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Nick Performance Direct

Posted 2 years ago

“Great service and price”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Nick Performance Direct

Posted 2 years ago

“Purchased online with ease I took out two policies”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Nick Performance Direct

Posted 2 years ago

“Polite people who took my details quick and easy to deal with 👍”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Nick Performance Direct

Posted 2 years ago

“Easy set up, good price”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Nick Performance Direct

Posted 2 years ago

Performance Direct is rated 4.6 based on 2,736 reviews