Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.55

4.6 Rating 2,644 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“All good thanks 👍 quick and easy to use .”

Helpful Report

Posted 1 month ago

Hi John, Thank you for your fantastic 5-star review! We're thrilled to hear everything is going well. Your feedback keeps us motivated, and we're always here to help when you need us! Best Wishes Jess Performance Direct

Posted 1 month ago

“Always searches and provides best price. Saves me alot of unnecessary time. Very quick and professional in all areas. Strongly recommend using this company for any insurance requirements you need.”

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Posted 1 month ago

Hi Veronica, Thank you for your wonderful 5-star review! We’re so glad to hear that our team has provided you with the best prices and saved you time. Your recommendation means the world to us, and we’re always here to assist with your insurance needs! Best Wishes Jess Performance Direct

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Hi David, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we appreciate your kind words! Best Wishes Jess Performance Direct

Posted 1 month ago

“Great app always kept in touch good prices . Excellent.”

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Posted 1 month ago

Hi Geoffrey, Thank you for your excellent 5-star review! We're so pleased to know that you found our app helpful and that our prices met your expectations. Your satisfaction is our priority, and we're here to keep providing you with the best service! Best Wishes Jess Performance Direct

Posted 1 month ago

“Great service, have been with them for 5 years now, brilliant customer service support”

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Posted 1 month ago

Hi Lynn, Thank you so much for your fantastic 5-star review! We're delighted to hear that you've enjoyed our service for the past 5 years and that our customer support team has consistently met your expectations. Your loyalty means a lot to us! Best Wishes Jess Performance Direct

Posted 1 month ago

“Great proactive service and advice. Looking for value for its clients. Refreshing”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to know that you appreciate our proactive service and advice. It’s our mission to offer great value to our clients, and your feedback is incredibly rewarding to hear. Best Wishes Jess Performance Direct.

Posted 1 month ago

“Always dealt with in a friendly manner, and good value for money, I have been using you for years, well worth a try THANKS”

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Posted 1 month ago

Hi Martin, Thank you so much for your amazing 5-star review! We're delighted to hear that you've been pleased with our friendly service and value for money over the years. Your continued support means a lot to us, and we appreciate you recommending us! Kind regards, Molly Performance Direct

Posted 1 month ago

“I found you to be very friendly, and helpful. Very happy with my renewal price.”

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Posted 1 month ago

Hi Kris, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our team friendly and helpful, and that you’re pleased with your renewal price. Your satisfaction means the world to us! Kind regards, Molly Performance Direct

Posted 1 month ago

“I’ve owned a modern classic for several years, and have mixed views on the mainstream insurers. This is my second year with Performance Direct, and have been very impressed with their premiums, level of cover, customer service, and general hassle-free attitude. Highly recommended.”

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Posted 1 month ago

Hi there, Thank you so much for your wonderful 5-star review! We’re delighted to hear that your experience with Performance Direct has been positive, especially in terms of our premiums, coverage, and customer service. We truly appreciate your recommendation and look forward to continuing to serve you hassle-free in the future! Kind regards, Molly Performance Direct

Posted 1 month ago

“Excellent service easy set-up”

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Posted 1 month ago

Hi Valdis, Thank you for your excellent 5-star review! We're thrilled to hear that you found our service easy to set up. Your satisfaction is our priority, and we appreciate your feedback! Kind regards, Molly Performance Direct

Posted 1 month ago

“No problems”

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Posted 1 month ago

Hi Colin, Thank you for your positive 4-star review! We’re pleased to hear you didn’t encounter any problems. Your feedback is important to us, and we strive to ensure every experience is a great one. Kind regards, Molly Performance Direct

Posted 1 month ago

“very good service will use you again thank you”

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Posted 1 month ago

Hi James, Thank you for your fantastic 5-star review! We’re so glad to hear that you had a great experience with our service. We look forward to assisting you again in the future! Kind regards, Molly Performance Direct

Posted 1 month ago

“All very good.”

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Posted 1 month ago

Hi Gordon, Thank you for your fantastic 5-star review! We’re delighted to hear that you had a great experience with us. Your feedback inspires us to keep providing excellent service! Kind Regards, Molly Performance Direct

Posted 1 month ago

“Very good web site got my own account Being kept up to date . Quick and easy to set up insurance. . Excellent choice. Very helpful to .”

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Posted 1 month ago

Hi Geoffrey, Thank you so much for your glowing 5-star review! We’re thrilled to hear that you found our website user-friendly and enjoyed the quick setup for your insurance. Your kind words about our helpful service truly mean a lot to us! Kind regards, Molly Performance Direct

Posted 1 month ago

“A clear declaration who underwrites the policy would help. Also Grove Green Creditors you use give no additional options with the policy you sold .”

Helpful Report

Posted 1 month ago

Hi, We are sorry to hear of your negative experience and are sorry you felt the documents not clear. We do advise at the quote stage prior to purchase who the insurer/ underwriter is and provide their policy booklet for you to read prior to purchase. We would like to advise you regarding your creditor query but its not clear what you mean by additional options. However, if you have any queries you wish to discuss please contact us directly and well be more happy to help and explain. Kind regards, Jess Performance Direct

Posted 1 month ago

“Good, comprehensive, administration and customer support. Insurers have proved to be fair, supportive and competively priced when compared to similar policies. Treated fairly and considerately. Highly recommended.”

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Posted 1 month ago

Hi Jonathan, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a positive experience with our administration and customer support. It's great to know that our insurers provided you with fair and competitive options! Your recommendation means the world to us. Best wishes, Molly Performance Direct

Posted 1 month ago

“Outstanding service”

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Posted 1 month ago

Hi John, Thank you so much for your fantastic 5-star review! We're thrilled to know you experienced outstanding service. Your kind words motivate us to keep delivering the best experience for our customers! Warm wishes, Team Performance Direct

Posted 1 month ago

“good service.”

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Posted 1 month ago

Hi Nigel, Thank you for your wonderful 5-star review! We're delighted to hear that you had a good experience with our service. Your satisfaction means the world to us and drives us to maintain our high standards! Best wishes, Team Performance Direct

Posted 1 month ago

“Very easy to navigate the insurance questionnaire. Very reasonable insurance rate. Beats others all round.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We’re so glad you found the insurance questionnaire easy to navigate and that our rates stood out to you. Your feedback really encourages us to keep providing great service and value to our customers! Best wishes, Team Performance Direct

Posted 1 month ago

“Great value , great service . Very helpful .”

Helpful Report

Posted 1 month ago

Hi Craige, Thank you for your amazing 5-star review! We’re thrilled to hear that you found great value and received helpful service from our team. Your kind words are greatly appreciated and motivate us to keep providing excellent support! Warm regards, Team Performance Direct

Posted 1 month ago

Performance Direct is rated 4.6 based on 2,644 reviews