Hi Tarlochan,
Thanks for sharing your feedback. We’re glad to hear everything’s made easy on the app.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Andrew,
Thanks for sharing your feedback. We’re glad to hear you were very happy with the quote and that you’d recommend Performance Direct.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Gary,
Thanks for sharing your feedback. We’re glad to hear you found a cheaper option and that the online process was easy and that you were covered quickly.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi David,
Thanks for sharing your feedback. We’re glad to hear you found a great price for a classic car.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Martyn,
Thanks for sharing your feedback. We’re glad to hear you found it straightforward value for money.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi John,
Thanks for sharing your feedback. We're glad to hear the renewal process was easy and the price was competitive. If there's anything else you'd like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Stephen,
Thanks for sharing your feedback. We’re glad to hear your loyalty has been appreciated with a lower premium.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi,
I’m sorry to hear that there was incorrect information on your account and that you had to make several calls and messages to sort it out. If you can share your reference number and a brief summary of what was wrong, we’ll look into it and help you get this resolved.
Kind regards,
Chloe
Performance Direct Team
Hi Barry,
Thanks for trusting us with your classic car insurance for the last 11 years. We appreciate your feedback.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Keith,
Thanks for sharing your feedback. We’re glad to hear you found the service knowledgeable and friendly, and that you’re happy with the insurance cover at a good price.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi there,
Thanks for your feedback. We’re glad you found value for money and efficient administration.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Christopher,
Thanks for your feedback. We’re glad to hear you’ve been pleased with the service over the last 6 years.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Michael,
Thanks for sharing your thoughts. We understand you haven’t used the service yet and hope you don’t need to.
If there’s anything you’d like to know, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Stephen,
Thanks for sharing your feedback. We’re glad to hear you’re happy with the great service and competitive price.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Clint,
Thanks for sharing your feedback. We’re glad to hear the prompt kept you up to date, and that you’d recommend us to others.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
“Virtually no need to contact until a change of car - then 1hr 20m total to get refused change. took 30 mins to get out of Chat bot to speak with a human .
Just Type HUMAN in Chat bot & its the only thing it recognises what you want .
Rubbish, slow after sales , contact avoidance system”
Hi Mason,
Sorry to hear about the trouble with the chat bot and the delays after the change request. We appreciate you flagging this.
If you’d like to share any more details, feel free to reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Carl,
Thank you for taking the time to leave us a positive review. We're glad to hear you found the sample to use and suitably priced.
Kind regards,
Chloe
Team Performance Direct
Hi Bruno,
Thanks for taking the time to leave us a positive review. We're glad to hear you got a very good renewal quote.
Kind regards,
Chloe
Team Performance Direct
