Hi Martyn,
We’re sorry to hear the system isn’t reading your policy properly. We understand how frustrating that can be. Please share your reference number and what was read incorrectly, and we’ll correct it and look into improving our validation process.
Should you need any assistance regarding your policy or online customer account please do contact us, our agents will be happy to help.
Kind regards,
Molly
Performance Direct
Hi,
Thanks for the review and the 4/5 rating. We’re glad you found our service simple and easy to deal with, with good pricing and policy, and that the agreed value is a real benefit.
Kind regards,
Emily
Performance Direct
Hi,
Thanks for the review and the 5/5 rating. We’re glad you found our service a pleasure to deal with, with good prices and efficient handling.
Kind regards,
Emily
Performance Direct
Hi,
Thanks for the review and the 5/5 rating. We’re glad you’re happy that we always answer the phone and provide good quotes with no hassle.
Kind regards,
Emily
Performance Direct
“I would recommend performance direct as they keep you informed about what’s going on, let you know when your insurance is ready to be renewed and you don’t have to worry about anything. They are also the best ones I found and the cheapest would definitely recommend 100%.”
Hi,
Thanks for the review and the 5/5 rating. We’re glad you found Performance Direct informative and affordable and that we could keep you updated.
Kind regards,
Emily
Performance Direct
Hi,
Thanks for the review and the 5/5 rating. We’re glad you found Performance Direct easier and straightforward to work with.
Kind regards,
Emily
Performance Direct
Hi,
Thanks for the review and the 5/5 rating. We’re glad you found Performance Direct brilliant and competitive with great staff to deal with.
Kind regards,
Emily
Performance Direct
“Took me a year and a half after getting a DG10 to find an insurer for a decent price, found performance direct one morning after extensive searching and was insured collecting my bike same day. Thank you so much”
Hi,
Thanks for the review and the 5/5 rating. We’re glad you found Performance Direct fast and easy to get insured and that you could start collecting your bike the same day.
Kind regards,
Emily
Performance Direct
Hi,
Thanks for the review and the 5/5 rating. We’re glad you’ve found Performance Direct great over the years.
Kind regards,
Chloe
Team Performance Direct
Hi,
Thanks for the review and the 5/5 rating. We’re glad you managed to speak to someone on the phone and found the support brilliant.
Kind regards,
Chloe
Team Performance Direct
Hi,
Thanks for the review and the 5/5 rating. We’re glad you’ve found us easy to deal with and that you’ve had good service.
Kind regards,
Chloe
Team Performance Direct
Hi,
Thanks for the review and the 5/5 rating. We’re glad you found the price competitive and the website easy to use.
Kind regards,
Chloe
Team Performance Direct
Hi,
Thanks for the review and the 5/5 rating. We’re glad you found the service always good and the price very good.
Kind regards,
Chloe
Team Performance Direct
“I would highly recommend Performance Direct as the annual premium was very competitive. The only reason I haven't given 5 stars is because I haven't needed to call on them for any reason.”
Hi,
Thanks for the review and the 4/5 rating. We're glad you found the annual premium competitive. If you ever need us, we’re here to help.
Kind regards,
Chloe
Team Performance Direct
“I have been with them a while now and I find they remain competitively priced and offer a good level of service. The App can be confusing with different files showing as active rather than being closed once they are superseded.”
Hi,
Thanks for the review and the 5/5 rating. We’re glad you find our pricing competitive and the service level good. We’ve noted your feedback about the app being confusing and will pass this to our product team to look into.
If you ever need assistance, we’re here to help.
Kind regards,
Chloe
Team Performance Direct
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