Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,752 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great value for money,easy to navigate the app.both my campers are insured with P D.”

Helpful Report

Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy with the value for money and that you find the app easy to navigate. Great to hear your campers are insured with Performance Direct. Kind regards, Emily Performance Direct

Posted 1 month ago

“Excellent service, great pricing and no hassle, been fed up with other companies putting up prices for no reason, really pleased with everything”

Helpful Report

Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy with the service, pricing, and that there’s no hassle. We appreciate you choosing Performance Direct. Kind regards, Emily Performance Direct

Posted 1 month ago

“Always helpful been a customer for a long time”

Helpful Report

Posted 1 month ago

Hi, Thanks for the review and for being a long-time customer. We’re glad you’ve found us consistently helpful. Kind regards, Emily Performance Direct

Posted 1 month ago

“Yey man, excellent very good.”

Helpful Report

Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy so far and you find us excellent. Kind regards, Emily Performance Direct

Posted 1 month ago

“Good helpful company to deal with”

Helpful Report

Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy with us and you found us helpful. Kind regards, Emily Performance Direct

Posted 1 month ago

“Very competitive prices and the only insurance company I've ever dealt with who provided a renewal quote lower than the previous year.”

Helpful Report

Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy with our competitive prices and that your renewal quote was lower than the previous year. Kind regards, Emily Performance Direct

Posted 1 month ago

“So far, so good. Excellent”

Helpful Report

Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you’re happy so far and you find us excellent. Kind regards, Emily Performance Direct

Posted 1 month ago

“Easy to deal with”

Helpful Report

Posted 1 month ago

Hi, Thanks so much for the 5 stars! We’re glad you found us easy to deal with. Kind regards, Emily Performance Direct

Posted 1 month ago

“Only been insured a month but what a month it's been having to upload pictures of your bikes not only in the garage but pictures of ya garage with the door open for multiple bikes.☹️ don't think I'll be using ya again.”

Helpful Report

Posted 1 month ago

Hi, We are sorry to hear to you are unhappy with our validation process. We understand it can be frustrating when we request documents to complete the validation, however this is done to ensure that the cover you have is correct. We cannot in good faith allow you to continue cover with incorrect details on the policy, as in event of a claim you wouldn't be covered and would be left in financial detriment. Kind regards, Emily Performance Direct

Posted 1 month ago

“Reliable every time”

Helpful Report

Posted 2 months ago

Hi, Thanks so much for the 5 stars! We’re glad you found us reliable every time. Kind regards, Emily Performance Direct

Posted 2 months ago

“Very helpful and personal thank you”

Helpful Report

Posted 2 months ago

Hi, Thanks so much for the 5 stars! We’re glad you found it helpful and personal. Kind regards, Molly Performance Direct

Posted 2 months ago

“Good service”

Helpful Report

Posted 2 months ago

Hi, Thanks so much for the 5 stars! We’re glad you had a great experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 2 months ago

“Cheap n quick. No messing about all sorted quickly”

Helpful Report

Posted 2 months ago

Hi, Thanks so much for the 5 stars! We’re glad it was cheap and quick with no messing about. Kind regards, Molly Performance Direct

Posted 2 months ago

“Easy to get quotation, queries response from support was excellent- very competitive motorhome insurance cost with own tracker supported. Highly recommended”

Helpful Report

Posted 2 months ago

Hi, Thanks so much for the 5 stars! We’re glad you found it easy to get a quotation and that our support was excellent and the pricing competitive with the tracker. Kind regards, Molly Performance Direct

Posted 2 months ago

“5 star service ,recommend 2 anyone.”

Helpful Report

Posted 2 months ago

Hi, Thanks so much for the 5 stars! We’re glad you had a great experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 2 months ago

“year on year cheap classic insurance cover thanks”

Helpful Report

Posted 2 months ago

Hi, Thanks so much for the 5 stars! We’re glad you’re getting year-on-year cheap classic insurance cover. Kind regards, Molly Performance Direct

Posted 2 months ago

“Great service and excellent price”

Helpful Report

Posted 2 months ago

Hi, Thanks so much for the 5 stars! We’re glad you had a great experience with Performance Direct. Kind regards, Molly Team Performance Direct

Posted 2 months ago

“Very helpful and a good price 👍”

Helpful Report

Posted 3 months ago

Hi, Thanks so much for the 5 stars! We’re glad you found the service helpful and the price good. Kind regards, Molly Team Performance Direct

Posted 2 months ago

“I found your staff very helpful with the Q & A also the product suites my needs thanks again Trevor nesbeth”

Helpful Report

Posted 3 months ago

Hi, Thanks so much for the 5 stars! We’re glad our staff were helpful and that the products meet your needs. Kind regards, Molly Performance Direct

Posted 2 months ago

“Great prices so far for my Subaru and Fireblade”

Helpful Report

Posted 3 months ago

Hi, Thanks so much for the 5 stars! We’re glad you’ve found great prices for your Subaru and Fireblade. Kind regards, Emily Performance Direct

Posted 3 months ago

Performance Direct is rated 4.6 based on 2,752 reviews