Hi Stephen,
Thanks for sharing your feedback. We’re glad to hear you’re happy with the great service and competitive price.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Clint,
Thanks for sharing your feedback. We’re glad to hear the prompt kept you up to date, and that you’d recommend us to others.
If there’s anything else you’d like to share, please reach out.
Kind regards,
Chloe
Team Performance Direct
“Virtually no need to contact until a change of car - then 1hr 20m total to get refused change. took 30 mins to get out of Chat bot to speak with a human .
Just Type HUMAN in Chat bot & its the only thing it recognises what you want .
Rubbish, slow after sales , contact avoidance system”
Hi Mason,
Sorry to hear about the trouble with the chat bot and the delays after the change request. We appreciate you flagging this.
If you’d like to share any more details, feel free to reach out.
Kind regards,
Chloe
Team Performance Direct
Hi Carl,
Thank you for taking the time to leave us a positive review. We're glad to hear you found the sample to use and suitably priced.
Kind regards,
Chloe
Team Performance Direct
Hi Bruno,
Thanks for taking the time to leave us a positive review. We're glad to hear you got a very good renewal quote.
Kind regards,
Chloe
Team Performance Direct
Hi Clive,
Thank you for taking the time to leave us a positive review. We're glad to hear you found an easy way to insure your van at a great price and that our team was friendly and informative. We appreciate you recommending us to friends and family.
Kind regards,
Chloe
Team Performance Direct
Hi Lionel,
Thank you for taking the time to leave us a positive review. We're glad to hear you found it easy to deal with and very good price.
Kind regards,
Chloe
Team Performance Direct
Hi Benjamin,
Thank you for sharing your kind words. We're glad to hear you experience excellent service consistently.
If there’s anything more you’d like to tell us, feel free to reach out.
Kind regards,
Chloe
Team Performance Direct
Hi,
Thank you for taking the time to leave us a positive review. We're glad to hear you’ve had very good service over the years.
Kind regards,
Emma
Performance Direct
“Very good dervice but i felt let down badly by no renewal quotes being preparred or sent to me in April.hence low star rating. Indeed lack of contact meant i was uninsured from april untol recently.”
Hi,
Sorry to hear about the renewal quotes not being prepared or sent in April and the gap in cover. We appreciate you taking the time to leave us a review.
Kind Regards,
Emma
Performance Direct
Hi,
Thank you for taking the time to leave us a positive review. We're glad to hear you found the service excellent.
Kind regards,
Team Performance Direct
Hi,
Thank you for taking the time to leave us a positive review. We're glad to hear you found the information quick and our prices was competitive.
Kind regards,
Emma
Performance Direct
Hi,
Thank you for taking the time to leave us a positive review. We're glad to hear you’re happy with the service.
Kind regards,
Emma
Performance Direct
Hi,
Thank you for your review. We're delighted to hear that you received brilliant service from our team. Providing a positive, efficient, and reliable experience for our customers is always our priority, so it's wonderful to know we met your expectations.
We truly appreciate your kind feedback and thank you for choosing us.
Kind Regards,
Emily
Performance Direct
Hi,
Thank you for your review. We're delighted to hear that you had a very good experience with us. Providing excellent service and making insurance as straightforward as possible for our customers is always our goal.
We appreciate your feedback and thank you for choosing us.
Kind Regards,
Emily
Performance Direct
