|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Postal Service
|
|
Average Delivery Time
|
Next Day
|
|
On-time Delivery
|
98%
|
|
Accurate And Undamaged Orders
|
100%
|
|
Customer Service
|
|
|
Communication Channels
|
Telephone, Email, Live Chat
|
|
Queries Resolved In
|
Under An Hour
|
|
Customer Service
|
|
About Homeprotect:
We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!
We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.
Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.
5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.
Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.
24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.
What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet
Phone:
0330 660 1000
Email:
marketing@homeprotect.co.uk
Location:
CI Tower, St George’s Square
New Malden
KT3 4HG
