Login
Start Free Trial Are you a business? Click Here

Homeprotect Reviews

4.4 Rating 3,301 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,301 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Quick & easy to get a quote & customer service were very quick & helpful. Competitively priced insurance.
Helpful Report
Posted 4 years ago
That's what we like to hear! Thank you for your 5 star review. Have a lovely day. Angela at The HomeProtect Team.
Posted 4 years ago
Very friendly and quick response i would recommend.
Helpful Report
Posted 4 years ago
Great to hear Saima! We do offer a refer a friend scheme, you can sign up here https://www.homeprotect.co.uk/refer-a-friend - once you've signed up you'll receive a unique referral link to share with your friends. When a friend purchases via your link you will both get a £25.00 voucher! Full terms can be found on the web page. Thanks, Angela at The HomeProtect Team.
Posted 4 years ago
Well informed and obliging agent.
Helpful Report
Posted 4 years ago
We're always happy to help! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Cheap and easy apply:)
Helpful Report
Posted 4 years ago
We aim to please Edgaras! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
First time having home insurance and the process was extremely simple
Helpful Report
Posted 4 years ago
That's great to hear David! We're thrilled to have you join us. Angela at The HomeProtect Team.
Posted 4 years ago
Great value & service
Helpful Report
Posted 4 years ago
We strive to offer great service so its great to see you got just that! Thanks Angela at The HomeProtect Team.
Posted 4 years ago
Very easy and simple to do and renewal was even easier
Helpful Report
Posted 4 years ago
That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
They made it quite easy to cancel one policy and start another at my new address.
Helpful Report
Posted 4 years ago
We like to make things easy for you June! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Good insurance product for a holiday home - not every insurer will do that type. Competitive price at the time (through a price-comparison website). Happy to go ahead.
Helpful Report
Posted 4 years ago
We strive to offer cover that others cant and at a great price too! Thank you for your 5 star review Victoria! Angela at The HomeProtect Team.
Posted 4 years ago
The online application process was quick and easy. I got exactly the cover I needed at a reasonable price.
Helpful Report
Posted 4 years ago
That's what we like to hear Sam! Easy, quick and at a great price! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Customer service very good, explained all and we got the cover we wanted
Helpful Report
Posted 4 years ago
Web aim to please Meme! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Great value & service
Helpful Report
Posted 4 years ago
That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Renewal simple process and documents easy to access online. Not had to make a claim thankfully so can't comment on that.
Helpful Report
Posted 4 years ago
Fingers crossed you never have to make a claim! We're pleased your journey with us was smooth and easy. Thanks for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
2nd year with them so far so good
Helpful Report
Posted 4 years ago
We're delighted to have you back with us for another year! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Not had to use it yet but so far good value
Helpful Report
Posted 4 years ago
Fingers crossed you never have to make a claim! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Very good service especially over lockdown Good price and suits our needs
Helpful Report
Posted 4 years ago
Great to hear! We're thrilled to see you had a 5 star experience with us! Thank you Angela at The HomeProtect Team.
Posted 4 years ago
Excellent customer service from start to finish
Helpful Report
Posted 4 years ago
That's what we like to hear Thomas! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Good website & easy to get hold of someone to double check something
Helpful Report
Posted 4 years ago
Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
As a pensioner who is not comfortable working online I was very happy that I could talk to a human being on the phone who resolved all my queries. Only problem was that the gentleman I spoke to promised to email me something I had asked for in writing which I never received.
Helpful Report
Posted 4 years ago
Sorry to hear that we didn't follow through with sending you what you asked for. Please can send your policy details to resolve@homeprotect.co.uk and I will make sure this is actioned for you. Thanks Angela at The HomeProtect Team.
Posted 4 years ago
Great Service and friendly staff from the start of my home insurance request to getting the final agreed policy.
Helpful Report
Posted 4 years ago
That's what we like to hear Kahtan! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 4 years ago
Homeprotect is rated 4.4 based on 3,301 reviews