Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.44

4.4 Rating 3,301 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,301 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick customer service and always friendly staff over the telephone that are very helpful and polite.”

Helpful Report

Posted 4 years ago

Great to see you had a swift and pleasant experience with us. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 4 years ago

“Easy to deal with and very reasonably priced.”

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Posted 4 years ago

That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 4 years ago

“Great customer service, good price, happy with set up process”

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Posted 4 years ago

Great to hear! Thank you for your 5 star review. Have a lovely day. Angela at The HomeProtect Team.

Posted 4 years ago

“Helpful friendly advice and care to get the right cover for my home.”

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Posted 4 years ago

We strive to offer great quality service and products, so its great to see you got just that. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 4 years ago

“The person I spoke to was very helpful and informative , gave me lots of advice plus a competitive price- what more could one ask for.”

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Posted 4 years ago

We aim to please Carol! Great to see you had a 5 star experience with us. Angela at The HomeProtect Team.

Posted 4 years ago

“Price is the cheapest you'll get for a chalet home.”

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Posted 4 years ago

We aim to offer the best prices around! Thank you for your kind review. Angela at The HomeProtect Team.

Posted 4 years ago

“Brilliant no fuss service. Very competitive pricing.”

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Posted 4 years ago

Great to hear Steve! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 4 years ago

“Easy transaction over the phone, the operator was very efficient and clear. Excellent service”

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Posted 4 years ago

We aim to make your life easier Keith! Thank you for your kind words. Angela at The HomeProtect Team.

Posted 4 years ago

“The quote they gave me was less than other companies. Friendly service.”

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Posted 4 years ago

We always try to offer the best prices around Naseem, so its great to see you got just that! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 4 years ago

“Superb service, simple quick and helpful insurance highly recommended!!”

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Posted 4 years ago

Great to hear Paul. We do offer a refer a friend scheme, you can sign up here https://www.homeprotect.co.uk/refer-a-friend - once you've signed up you'll receive a unique referral link to share with your friends. When a friend purchases via your link you will both get a £25.00 voucher! Full terms can be found on the web page. Thanks, Angela at The HomeProtect Team.

Posted 4 years ago

“HomeProtect we’re the best value insurance we could find for our requirements. The representative was knowledgeable, patient and very courteous. I would have no hesitation in recommending this company.”

Helpful Report

Posted 4 years ago

Thank you for your kind words! We do offer a refer a friend scheme, you can sign up here https://www.homeprotect.co.uk/refer-a-friend - once you've signed up you'll receive a unique referral link to share with your friends. When a friend purchases via your link you will both get a £25.00 voucher! Full terms can be found on the web page. Thanks, Angela at The HomeProtect Team.

Posted 4 years ago

“One of the very few companies that will do insurance for flatshares. Simple renewal process and always very friendly and helpful on the phone.”

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Posted 4 years ago

We aim to offer cover that others cant, so its great to see we could help you. Thank you for your kind words. Angela at The HomeProtect Team.

Posted 4 years ago

“You had the cover I need at a very reasonable price.”

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Posted 4 years ago

That's what we like to hear Gill! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 4 years ago

“I had been having difficulty getting a quote for a property but Home Protect provided various quotations at affordable prices.”

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Posted 4 years ago

We aim to offer cover that others cant whilst not breaking the bank, so its great to see we could do that for you Joanne. Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 4 years ago

“I cannot put into words how helpful the staff of home protect are. I have recently lost my husband very suddenly & was in a bit of a state about getting my insurance sorted out. The girl I spoke with was so reassuring & made me feel at ease in this difficult time . I was so impressed & got a great price too. I am very thankful & would definitely highly recommend this company .”

Helpful Report

Posted 4 years ago

Were very sorry for your loss. Pleased we could take the stress of insurance away from you at this difficult time. We do offer a refer a friend scheme, you can sign up here https://www.homeprotect.co.uk/refer-a-friend - once you've signed up you'll receive a unique referral link to share with your friends. When a friend purchases via your link you will both get a £25.00 voucher! Full terms can be found on the web page. Thanks, Angela at The HomeProtect Team.

Posted 4 years ago

“A great service, easy to understand and written in clear English language. They provided a very quick response when I needed help with a drain. Home Protect, they do that exactly!”

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Posted 4 years ago

Great feedback to read on a Tuesday morning! Thank you for your kind words. Have a lovely day. Angela at The HomeProtect Team.

Posted 4 years ago

“We have used this company for several years. We found their price for buildings insurance very reasonable compared to our previous company and even though the price has risen each year not excessively. Very pleased with the cover offered for the price we pay. Once you receive the reminder with the amount due provided you are interested you don't have to think about it any more and you just receive confirmation of continuation. Would recommend.”

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Posted 4 years ago

Were thrilled to have you back again for another year Jean! Thank you for your kind words. We do offer a refer a friend scheme, you can sign up here https://www.homeprotect.co.uk/refer-a-friend - once you've signed up you'll receive a unique referral link to share with your friends. When a friend purchases via your link you will both get a £25.00 voucher! Full terms can be found on the web page. Thanks, Angela at The HomeProtect Team.

Posted 4 years ago

“So easy to apply for home contents insurance”

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Posted 4 years ago

We like to make things easy for you! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 4 years ago

“Friendly and fast service, people who actually get back to you when they say they will. Provided all information when asked and more. very helpful. Definitely recommend!”

Helpful Report

Posted 4 years ago

Great to see you had a 5 star experience with us. We do offer a refer a friend scheme, you can sign up here https://www.homeprotect.co.uk/refer-a-friend - once you've signed up you'll receive a unique referral link to share with your friends. When a friend purchases via your link you will both get a £25.00 voucher! Full terms can be found on the web page. Thanks, Angela at The HomeProtect Team.

Posted 4 years ago

“Was very easy to setup and a good price, customer service very helpful when I phoned with a query.”

Helpful Report

Posted 4 years ago

Were always here to help! Thank you for your kind feedback. Have a lovely weekend. Angela at The HomeProtect Team.

Posted 4 years ago

Homeprotect is rated 4.4 based on 3,301 reviews