Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.41

4.4 Rating 2,952 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and stress free process”

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Posted 4 years ago

I'm glad that we've been able to take the hassle out of insurance for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Found HomeProtect on Comparethemarket, best quote for our house by a good margin and meant we could add in several nice to have optional extras.”

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Posted 4 years ago

I'm pleased to read that we've been able to tick all the boxes for you. Thank you for your five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“I have never had anything but excellent treatment from the staff at Home Protect. The price of insurance is incredibly reasonable & does not increase by huge amounts annnually.”

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Posted 4 years ago

We pride ourselves on the service that we provide our customers, so it's wonderful to read that you've had an experience worthy of five stars from us Dot. Zoe from the HomeProtect Team

Posted 4 years ago

“Good customer service”

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Posted 4 years ago

We pride ourselves on the service that we provide our customers, so it's great to see you've had an experience worthy of five stars from us. Zoe from the HomeProtect Team

Posted 4 years ago

“quotation did not increase much in relation to previous year”

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Posted 4 years ago

I'm pleased to read that we've been so competitive for you. Zoe from the HomeProtect Team

Posted 4 years ago

“All done online. Quick and efficient, making a 40% saving on previous policy. Of course, the 'proof of the pudding' is the speed of response and service in the unlikely event of making a claim.”

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Posted 4 years ago

Thank you for your five star review. Fingers crossed you never need to make a claim, but thank you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 4 years ago

“A bit more exptbis year but still the best value out there. Very easy to tailor cover which really suited us. Can't see any other providers offering as hood a service. Highly Recommended!!”

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Posted 4 years ago

Wonderful to read that we've been able to tick all the boxes for you Simon. Thank you for your five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Hi All very professional and timely. Renewal came through, i rang to make some adjustments to my policy, all very easily done. Very good customer service”

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Posted 4 years ago

We pride ourselves on the service that we provide our customers, so it's great to see you've had an experience worthy of five stars from us Jason. Zoe from the HomeProtect Team

Posted 4 years ago

“Tried to do quote online but called to check as wasn't standard insurance. Very helpful and friendly, got cover i needed for very competitive price. Very happy with result 😀”

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Posted 4 years ago

Thank you for your review, I'm pleased to read that we've been able to provide you with a service worthy of five stars. Zoe from the HomeProtect Team

Posted 4 years ago

“Very comprehensive home and contents insurance cover for a very competitive price, suited my needs perfectly.”

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Posted 4 years ago

Thank you for your five star review Nigel, it's great to read that we've been able to provide you with a service worthy of five stars. Zoe from the HomeProtect Team

Posted 4 years ago

“Got everything i needed cover for at a very good price ,best price out off everybody on 2 comparison sites,and covered everything.”

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Posted 4 years ago

I'm glad that we could tick all the boxes for you Claire. Zoe from the HomeProtect Team

Posted 4 years ago

“I needed to check some details - the operator I spoke to was extremely helpful and understood what I wanted. I asked for him not to auto renew and not to keep my card details - he assured me he had actioned this.”

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Posted 4 years ago

We pride ourselves on the service we provide, so I'm pleased to read that the staff member you spoke with lived up to this. Zoe from the HomeProtect Team

Posted 4 years ago

“So easy. Get your reminded and quote. Call and double check to quote (often cheaper) and pay. All done, that easy with friendly and helpful staff”

Helpful Report

Posted 4 years ago

It's great to read that we've been able to tick all the boxes for you. Zoe from the HomeProtect Team

Posted 4 years ago

“Have renewed again with HomeProtect. Excellent cover for home insurance and contents for an excellent price!”

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Posted 4 years ago

I'm glad to see that we could tick all the boxes for you. Thank you for your five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“HomeProtect has been accessible, user informative, well presented in information and good value for money. I can't speak from any claim experience as I have not made one and hope never to do so.”

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Posted 4 years ago

We'll keep our fingers crossed that you never need to make a claim James. But thank you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 4 years ago

“Easy process, no fuss, straight forward application, and price was good”

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Posted 4 years ago

I'm pleased that we've been able to tick all the boxes for you Dave. Thank you for your five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Handled easily,but haven't received renewal policy”

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Posted 4 years ago

Thank you for your five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“I recently renewed for my home move and found it a really easy straightforward process. They saved me money and the advisor I spoke to was great!”

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Posted 4 years ago

It's brilliant to read that we could tick all the boxes for you. Thank you for your five star review. Zoe from the HomeProtect Team

Posted 4 years ago

“Very happy with service start to finish quick emergency response (burst pipe) followed by fast settlement to repair damage”

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Posted 4 years ago

Sorry to hear that you needed to make a claim Robert, but it's brilliant to read that we managed to get it sorted for you so quickly. Zoe from the HomeProtect Team

Posted 4 years ago

“I spoke to Karen who set our account up and was very helpful. I actually managed to get through to her both times I had to call which I thought was brilliant. Very good service and a good choice by us I think!”

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Posted 4 years ago

We pride ourselves on the service that we provide our customers, so it's great to see you've had an experience worthy of five stars from Karen. Zoe from the HomeProtect Team

Posted 4 years ago

Homeprotect is rated 4.4 based on 2,952 reviews