Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.41

4.4 Rating 2,950 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,950 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Tell us how Homeprotect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and easy to work with”

Helpful Report

Posted 3 years ago

We aim to please Nicole! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Very easy to renew and at a very good price. Building and contents covered with a few clicks on the keyboard, taking the stress away.”

Helpful Report

Posted 3 years ago

That's what we like to hear Marina! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Fantastic coverage of our first home at a great price.”

Helpful Report

Posted 3 years ago

That's what we like to hear Sunny! Congratulations on your new home! Angela at The HomeProtect Team.

Posted 3 years ago

“Easy to use website and thorough. I have 250 year old cottage and want to make sure covering my building and contents expertly. Seems I am.”

Helpful Report

Posted 3 years ago

You sure are Iain! We're delighted to see you have had a 5-star experience with us. Thank you, Angela, at The HomeProtect Team.

Posted 3 years ago

“All completed online, easily and at a competitive price against other companies who offer home insurance during a renovation”

Helpful Report

Posted 3 years ago

We like to make your journey as hassle-free as we can! Thank you for your 5-star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Very user-friendly process online and straightforward, when you have the information about your property to hand. Telephone lines are answered within an a exceptional time frame and advisors are helpful and polite. Price was the cheapest on the market and after adding the extra bits, which made it a great policy, it was still a very very good price.”

Helpful Report

Posted 3 years ago

That's what we like to hear Christopher! Thank you for your great feedback. We're thrilled you have had a 5 star experience with us. Angela at The HomeProtect Team.

Posted 3 years ago

“Spoke to a very lovely lady who was extremely friendly, helpful, patient and obliging!”

Helpful Report

Posted 3 years ago

We are always happy to help Ms Thomas! Thank you for your 5-star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Great service from start to finish. Claim sorted very quickly. Very Happy”

Helpful Report

Posted 3 years ago

Great to see you had a 5-star claims experience Rachel! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Very easy process to follow to purchase home insurance. Very good price and great customer service”

Helpful Report

Posted 3 years ago

That's what we like to hear Nicola! Thank you for your 5-star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Helpful advice given on the phone and best price achieved for us. Thanks!”

Helpful Report

Posted 3 years ago

We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Very simple process to get policy in place. As our home is currently undergoing renovations searching for policies has been very difficult, but Home Protect was very hassle free. Would definitely recommend to anyone renovating a property.”

Helpful Report

Posted 3 years ago

We strive to offer cover that others can't Laura, and without the drama! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Being in a situation where we needed to insure contents of a house owned by our late son, he passed away 8 December 2021, until it could be sold we encountered a very understanding and helpful representative of Home Protect who talked us through all the queries we had. She even took time to check the legality of our status as it was different to her earlier experiences. Would definitely recommend your company to friends.”

Helpful Report

Posted 3 years ago

Sorry to hear of your loss Sue. We are always happy to help and relieve you of the stress of insurance. Thank you. Angela at The HomeProtect Team.

Posted 3 years ago

“Very good service online home insurance protection, easy to follow and fill in and now have peace of mind I am insured on my first home at 55 years which has taken me a long time to get too. Kind Regards Angela”

Helpful Report

Posted 3 years ago

We are thrilled to see you have had a 5 star experience with us Thank you. Angela at The HomeProtect Team.

Posted 3 years ago

“Great price offered through a comparison site but I still had a few questions . Very helpful guy on the phone talked me through all my concerns . Wound strongly recommend .”

Helpful Report

Posted 3 years ago

We are always happy to help Jim! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Excellence experience from start to finish!”

Helpful Report

Posted 3 years ago

That's what we like to hear Eric! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Was dealt with very professionally answered all my questions clearly Came back with a very competitive quote Thank you will insure with you again great service”

Helpful Report

Posted 3 years ago

We like to make insurance easy Ann! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“From start to finish this was truly the most easy painless insurance company to deal with. Quotes very easy, response superb, prices very good for the cover you get. Documentation / email information clear. Have already recommended them to family members.”

Helpful Report

Posted 3 years ago

That's what we like to hear Ronald! We are thrilled you have had a 5 star experience with us! Thank you Angela at The HomeProtect Team.

Posted 3 years ago

“My questions were answered satisfactorily and price was very competitive. A promised call back was prompt and an update to our policy made without any fuss. Excellent service.”

Helpful Report

Posted 3 years ago

We like to take the stress of insurance away from you Ron! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“It’s that time of the year for annual bills, you keep getting advert to join other companies, but home protect a quick phone call and a quick review and a discount 5 star”

Helpful Report

Posted 3 years ago

We like to stay loyal to our customers Mick! Great to see you have had a 5 star experience with us. Thank you Angela at The HomeProtect Team.

Posted 3 years ago

“I don't really leave reviews, but Hacknet Credit Specialist was exceptional. Hacknet was fast and very professional. He was quick in all process in fixing my credit report. During last Year 2021 I had an issue with my auto loan which affected my credit score which ultimately was preventing me from getting a good rate for a mortgage. He went through my report and removed all negative entries including the debts I had and increased my score to 799plus across all bureaus. I feel that he is not really in for the money, but just want to help people so they can achieve their goal. You can reach him via Hacknet567 at gmail dot com/ 646 450 2754. For credit solutions”

Helpful Report

Posted 3 years ago

Hi James, It seems you have reviewed the incorrect company as we trade as HomeProtect and provide buildings and contents insurance. Great to see you had a 5 star experience with Hacknet Credit Specialists though ;). Thank you Angela at The HomeProtect Team.

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,950 reviews