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Homeprotect Reviews

4.4 Rating 2,950 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 2,950 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

I'm very happy to have you as my home insurance, Impressed with the fast 24 hour service l was provided with a heating situation to hhave sorted it out very quickly. Thankyou
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Posted 3 years ago
That's what we like to hear Darlene! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Straight forward, quick and easy
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Posted 3 years ago
We like to make your journey as easy and hassle free as we can! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Friendly and easy to use website
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Posted 3 years ago
Were always happy to help! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Very happy with the price and staff were very helpful on the telephone. 😛
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Posted 3 years ago
We are always happy to help Brian! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Great service freindly and helpfull advice, never had to claim so cant comment on that.
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Posted 3 years ago
Fingers crossed you never have to make a claim! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 3 years ago
New customer & haven't needed to claim however good communication when needed.
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Posted 3 years ago
Fingers crossed you never have to make a claim! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Easy to use website and Competative prices.Would certainly recommend
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Posted 3 years ago
We like to make your journey easy Steve! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
New Customer, Excellent Professional service. Many Thanks
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Posted 3 years ago
We aim to please Phil! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
After reading the reviews and what was included in the terms and conditions HomeProtect represented the sll round best value.
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Posted 3 years ago
We aim to please Steve! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
So far they have been brilliant. I’ve been able to get through without a lengthy wait and my queries have been resolved with speed and professionalism.
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Posted 3 years ago
We aim to please Janet! Great to see you have had a 5 star experience with us. Thank you Angela at The HomeProtect Team.
Posted 3 years ago
Straightforward easy to deal with and understand firm
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Posted 3 years ago
We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Home Protect emailed me the renewal premium. I had few queries which was explained t me in detail by the advisor. I will recommend Hope Protect insurance to my friends and relatives.
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Posted 3 years ago
We are always happy to help Kapoor! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
The claim we made with HomeProtect following Storm Arwen was dealt with very efficiently. Due to an overwhelming number of phone calls to them it was hard to contact them initially, but after that everything went very smoothly and all our problems were resolved very satisfactorily indeed. Many thanks to all who helped us. You made a difficult situation so much better.
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Posted 3 years ago
Sorry to hear you had to make a claim, Were delighted we managed to take the stress away from you. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Quick to respond to my claim
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Posted 3 years ago
Great to see we could reduce the stress of a claim Ailsa! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Very easy to use site and not confusing like most other insurance providers
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Posted 3 years ago
We like to make your journey easy James! Thank you for your 5 star review, Angela, at The HomeProtect Team.
Posted 3 years ago
Went so smoothly I didn’t even notice renewed automatically each year. I don’t need to worry about it
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Posted 3 years ago
We like to make your journey as easy and hassle-free as we can. Thanks for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
First class service,Very straightforward claims procedure.
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Posted 3 years ago
Great to hear Roy! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
I have been with HomeProtect for a few years now and find their Customer Service Agents extremely helpful. The main reason I am stating this is that they really listen to me and fully understand as a Senior Citizen I rely on their guidance and they have helped me to buy the best insurance for my budget.
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Posted 3 years ago
We are always happy to help you Sandra! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
It was really straight forward to join and the policy they offer is great.
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Posted 3 years ago
Great to hear Louise! Thank you for your 5-star review. Angela at The HomeProtect Team.
Posted 3 years ago
HomeProtect were very competitive and easy to join when I was struggling to find insurance on a second home. Keep up the good work!
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Posted 3 years ago
We strive to offer cover that others can't Alan so it's great to see we could do that for you. Thank you for your 5-star review. Angela at The HomeProtect Team.
Posted 3 years ago
Homeprotect is rated 4.4 based on 2,950 reviews