Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.41

4.4 Rating 2,950 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,950 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Signing up for a policy with Home Protect was easy and quick. The first time all it took was a single telephone call; renewal was even easier - just a quick exchange of emails! Their policy is easy to read and understand and, most importantly, it is also very good value for money.”

Helpful Report

Posted 3 years ago

We like to make your journey with us as easy and hassle-free as possible. Thanks for your 5-star review Don! Angela at The HomeProtect Team.

Posted 3 years ago

“Superb company for a person with a criminal conviction to get insurance with. They treat you like a human being unlike some other insurers. Good price and competitive given my background”

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Posted 3 years ago

We strive to offer cover that others can! Thank you for your 5 star review were thrilled we could help you. Angela at The HomeProtect Team.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“So far so good - not had to make a claim, and that will be the real test if I have to - but so far the process has been simple.”

Helpful Report

Posted 3 years ago

Fingers crossed you never have to make a claim Chris! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“When I contacted HomeProtect informing them that I needed to make a claim they replied very quickly and made the whole procedure very easy and understandable . Never have I claimed before and their correspondence and very polite staff was just top quality . Put your mind at rest and get insured with HomeProtect you won’t be disappointed and you can relax knowing you’ve got the best insurance you can get . They’re 100% perfection .”

Helpful Report

Posted 3 years ago

Sorry to hear you had to make a claim Karen! We're thrilled we were able to make your experience hassle-free! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Easy website, user friendly, great prices, done in a flash and can add or take away extras you do or don't need.”

Helpful Report

Posted 3 years ago

We like to make your journey easy Dawny! Great to see you had a 5 star experience. Angela at The HomeProtect Team.

Posted 3 years ago

“Straightforward, great price and cover, easy to tailor to your needs.”

Helpful Report

Posted 3 years ago

Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“First time I used compare the market with my daughter found it very clear and informative covering most situations and a good price”

Helpful Report

Posted 3 years ago

We aim to please Jennifer! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Have used this company for several years now. Always very helpful if you need to contact them. Would definitely recommend them.”

Helpful Report

Posted 3 years ago

That's great to hear! We're always happy to help! Angela at The HomePfrotect Team.

Posted 3 years ago

“Having booked my insurance through home protect we were very happy with the support and professional manner that I was dealt with. I have no hesitation of recommending Homeprotect.”

Helpful Report

Posted 3 years ago

We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Quick, easy and efficient. reasonable price. Very good on communicating progress and issue of policy .”

Helpful Report

Posted 3 years ago

That's what we like to hear Saeed! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Have renewed again with Home Protect which not only gives me a good price for my needs (I own a Grade II Listed cottage) it gave me some valuable legal advice included in the price. Will certainly remain with them if they maintain their level of protection. Their website is simple to navigate, and if you need to actually speak with someone this is very easy to do.”

Helpful Report

Posted 3 years ago

We like to stay loyal to our customers! Thank you for your 5 star review. We are delighted to have you with us for another year. Angela at The HomeProtect Team.

Posted 3 years ago

“Really easy to talk to and organise”

Helpful Report

Posted 3 years ago

We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Quick and easy quote, and a competative price - you can add extras eg key cover, home emergency etc but that is your personal choice....I haven't claimed, so can't comment on that experience - but hopefully we never need to discover that experience.....”

Helpful Report

Posted 3 years ago

Fingers crossed you never need to make a claim Ann! Thank you for your 5 star feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Excellent service. Minimal increase. All inclusive policy. Would recommend”

Helpful Report

Posted 3 years ago

We aim to please! Thank you for your 5 star review! Angela at The HomeProtect Team.

Posted 3 years ago

“Very helpful staff who explained the cover I needed to protect a furnished, unoccupied property. The premium quoted was very competitive, in fact is was far better than quotes I received from other bespoke insurance companies. Thank you for your assistance with this rather delicate matter. A 5 star service from employees of a 5 star company.”

Helpful Report

Posted 3 years ago

We are always happy to help Karl! We're delighted you received a 5-star service from us. Thank you Angela at The HomeProtect Team.

Posted 3 years ago

“Competitive home insurance! Very pleased but hopefully we’ll never need you 😀”

Helpful Report

Posted 3 years ago

We strive to offer the best prices around! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“This is my second year with HomeProtect and found their online service quite easy to use. The cost of the insurance is very competitive and covered everything I needed. When asking for advice they were prompt and very helpful, as well as being professional. In my view, HomeProtect provide a competitive and fully supportive service.”

Helpful Report

Posted 3 years ago

That's what we like to hear! We like to make your journey as straightforward as possible. Thank you Angela at The HomeProtect Team.

Posted 3 years ago

“Good price, extensive cover hassle free transaction, everything you want from an insurance company”

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Posted 3 years ago

We like to make your journey straightforward and hassle-free Tony! Thank you for your 5-star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Haven’t had to deal with them yet”

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Posted 3 years ago

Fingers crossed you never have to make a claim! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

Homeprotect is rated 4.4 based on 2,950 reviews