Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.43

4.4 Rating 3,154 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,154 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was an automatic renew didn't require me to doing anything which is always a bonus not to have to deal with long winded call centers only downside is the price went up”

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Posted 3 years ago

We like to make life easier for you! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Quite easy to take out a policy and also suited to my needs with working at sea where other companies would not insure my property.”

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Posted 3 years ago

Great to see we could offer you the cover that you needed! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Provided options which others did not.”

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Posted 3 years ago

We strive to offer cover that others can't so it's great to see we could do that for you! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Quick and easy to use and good value. The renewal price was reasonable.”

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Posted 3 years ago

We like to make your journey easy! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“We have used home protect for a few years now . Seem very good and easy to renew . Can't really say better than that can you”

Helpful Report

Posted 3 years ago

We aim to please! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Service explanations were clear, price was competitive but just wanted the home emergency cover not to be diluted over time which it was.”

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Posted 3 years ago

Thank you for your feedback I have fed this back to the relevant team. Thanks Angela at The HomeProtect Team.

Posted 3 years ago

“Straightforward pain free renewal. Recommended.”

Helpful Report

Posted 3 years ago

We like to make your journey hassle-free! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“A good insurance provider who provide cover for people which other insurance companies wouldn't allow. Everything was done online which made my life alot easier. The price is competitive considering my personal circumstances, although the excess is very high.”

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Posted 3 years ago

We like to make your journey easy and worry free Neil! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Competitive premium for contents insurance and very comprehensive cover.”

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Posted 3 years ago

We pride ourselves on our great cover and even greater prices! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Rapid information over phone to clarify cover.”

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Posted 3 years ago

We aim to please Rory! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“good response to our claim, delayed by covid and could have kept us a little more informed about that.”

Helpful Report

Posted 3 years ago

Sorry to hear you had to claim Anna, I have passed your feedback on to the relevant team. Thank you Angela at The HomeProtect Team.

Posted 3 years ago

“Perfectly understood the urgency of our claim. Patiently listened to our dilemma.Very quickly sorted everything out for us. The only delay was in the contractor forwarding his quote. He sent in his video and quote but it was mislaid.”

Helpful Report

Posted 3 years ago

Sorry to hear you had to make a claim John. Thank you for your 5 star review were thrilled we could take the stress away from you. Angela at The HomeProtect Team.

Posted 3 years ago

“Quick and friendly response to minor query on renewal”

Helpful Report

Posted 3 years ago

We always aim to please! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Best value for money home insurance I could find over the past 4 years. There were no major hassles initially insuring my period grade II* house and HomeProtect have now saved me thousands having moved away from overpriced competitors that claim to be tailored to old historic properties.”

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Posted 3 years ago

We always strive to offer cover that others cant and at an unbeatable price so its great to see we could do that for you Adrian! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Easy to renew. Not so happy about the price increase in spite of no claims being made since joining them however!”

Helpful Report

Posted 3 years ago

Sorry to hear you were not satisfied with the renewal price this year, we do try to offer the best prices we can. Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Called up customer service with some questions about my home protect policy. Assistant was very helpful and friendly nothing was too much trouble, answered all the questions i had and I have always had a pleasant experience thus far with homeprotect. Would recommend.”

Helpful Report

Posted 3 years ago

We like to be as helpful as we can! Thank you for your great feedback! Have a lovely weekend. Angela at The HomeProtect Team.

Posted 3 years ago

“Could not have been easier to renew, and no surprising hike in the premium”

Helpful Report

Posted 3 years ago

We like to please Francis! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“They were very helpful n offer all the services I required at a very reasonable price. Very happy with it”

Helpful Report

Posted 3 years ago

Were always happy to help! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“I was recommended to Home Protect after opening a business from home and my previous insurer wasn't prepared to cover me. I was pleased it was relatively straightforward to apply and the gentleman who dealt with me was very patient as my understanding of insurance and dealing with buying new ones is very limited. The price was very reasonable.”

Helpful Report

Posted 3 years ago

We strive to offer cover that others cant so its great to see we could do just that for you! We're always happy to help! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“A fast and simple procedure and our insurance was in place the following day”

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Posted 3 years ago

Great to hear Trevor! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

Homeprotect is rated 4.4 based on 3,154 reviews