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Homeprotect Reviews

4.4 Rating 3,154 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,154 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Easy, straightforward, peace of mind.
Helpful Report
Posted 2 years ago
You won't be disappointed Martin! Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 2 years ago
Homeprotect offered me a policy tailorable to my circumstances at a competitive price.
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Posted 2 years ago
We like to make sure you are covered correctly. Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 2 years ago
nothing to add
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Posted 2 years ago
Thank you for your feedback Adrian! Angela at The Homeprotect Team.
Posted 2 years ago
Very simple process to get a quote and buy. Good value 👍🏼
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Posted 2 years ago
That's our aim Robert! Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 2 years ago
Home insurance isn’t easy to understand but found this quite easy to do
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Posted 2 years ago
We strive to make your experience a straightforward one! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 2 years ago
Good deal and clear
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Posted 2 years ago
That's our aim! Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 2 years ago
Have insured with Homeprotect for about 10 years, buildings only. Haven't had to make any claims yet (obviously hoping I never have to). Renewal process straightforward, premium goes up a bit each year, customer service representatives always friendly and professional when I call about the premium.
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Posted 2 years ago
We are delighted to have you with us for another year! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 2 years ago
Lowest cost premium. Helpful and efficient telephone sales staff.
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Posted 2 years ago
We aim to please Mike! Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 2 years ago
Very easy to renew my insurance and the price was very competitive
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Posted 2 years ago
Great to see you had an enjoyable experience with us! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 2 years ago
I haven’t needed to make a claim as yet, but the renewal process is simple and straightforward
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Posted 2 years ago
Fingers crossed you never have to make a claim Justine! Great to see your experience so far has been an easy one. Thanks, Angela at The Homeprotect Team.
Posted 2 years ago
I haven’t needed to make a claim as yet, but the renewal process is simple and straightforward
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Posted 2 years ago
Fingers crossed you never have to make a claim Justine! Great to see your experience so far has been an easy one. Thanks, Angela at The Homeprotect Team.
Posted 2 years ago
I contacted Homeprotect after difficult discussions with my then Insurer. Homeprotect were very helpful and dealt with my enquiry very quickly and at a sensible price.
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Posted 2 years ago
We are always happy to help Peter! Thank you for your brilliant feedback. Angela at The Homeprotect Team.
Posted 2 years ago
The strap line insurance is very seductive but the cover you need is on a par with other insurers. Happy either the price and the automated service.
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Posted 2 years ago
Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 2 years ago
Good service prices fair.
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Posted 2 years ago
We strive to offer the best cover around all without breaking the bank! Thanks Jim for your great feedback. Angela at The Homeprotect Team.
Posted 2 years ago
Helped me sort out the details
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Posted 2 years ago
We aim to please! Thank you for your feedback review. Angela at The Homeprotect Team.
Posted 2 years ago
My renewal cost less from the previous year for the same cover, so am very pleased
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Posted 2 years ago
We like to stay loyal! Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 2 years ago
Very easy online service and good price
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Posted 2 years ago
We like to make your journey hassle free! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 2 years ago
Initial set up was good and clear. As in accordance if there were any changes I had to notify - I was getting roof repairs but this went over time for completion and notified promptly but this meant an unexpected change, no big deal really , the clerk I spoke with was fine and double checked everything with her manager, her English was good but both our different accents made things a little more difficult
Helpful Report
Posted 3 years ago
We're pleased to hear that set up was good and clear. Pleased that you managed to get everything added to your policy in good order. If you would like us to look into this any further, please send your policy details to resolve@homeprotect.co.uk. Dee at the HomeProtect team.
Posted 3 years ago
There was some miscommunication and it took sometime to resolve this. I think the company was having personnel issues but I hope it’s all sorted now, especially on the customer service side.
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Posted 3 years ago
We are genuinely sorry to hear of your experience, and would like to look into this further. Please send your policy details to resolve@homeprotect.co.uk, so we can look into this for you. Dee at the HomeProtect team
Posted 3 years ago
Good value for money for the cover on the house contents and property insurance.
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Posted 3 years ago
We aim to please Nickic! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Homeprotect is rated 4.4 based on 3,154 reviews