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Homeprotect Reviews

4.5 Rating 3,773 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,773 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Good value buildings and contents coverage.
Helpful Report
Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Quick to answer the telephone for any queries
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Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
I spoke to 2 different employees on the phone & both were friendly & helpful. The second one also knew a bit about locks, which was useful in determining what locks we have. Both were very pleasant and conscientious.
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Posted 1 year ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 year ago
Very good customer service on the phone when I needed advice on building and contents insurance quotes.
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Posted 1 year ago
Thank you for the positive feedback Roy! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 year ago
Good price compared to other insurance companies. I assume a UK customer service center as I have not called as of yet " fingers crossed" but so far so good.
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Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Easy to get unoccupied insurance at a much cheaper price than elsewhere. However, it is very basic cover.
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Posted 1 year ago
Thank you for the positive feedback, Laura! The extended covers to unoccupied insurance are available and can be checked with our underwriters if they could be added. Thanks, The Homeprotect Team.
Posted 1 year ago
Home insurance is a big market and there are lots of things needed to be taken into account. I had a claim after the big storm and had not realised that so many others were involved in the claim. It went well overall once a got the “swing of things”
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Posted 1 year ago
Thank you for the positive feedback! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 year ago
Decent price
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Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Pleased I have found them. Good price and great contents cover for my work from home business and they cover public liability and saved on my previous insurer. Haven’t given 5 as I can’t comment on claims process and hopefully won’t need to claim.
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Posted 1 year ago
Your feedback made our day, Alison! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 year ago
The policy was easy to set up. Price was reasonable. Can't speak for the service fully as I haven't yet used the claims procedure.
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Posted 1 year ago
Your 4-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 year ago
All in all my renewal was really easy, only issue I had was changing bank details the first payment didn’t go through however I’m hopeful all future payments go through smoothly.
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Posted 1 year ago
Thank you for the positive feedback! Just to let you know our customer portal allows you to submit a claim, change your card details amongst other things. We are working hard to improve the portal all the time. Thank you, The Homeprotect Team.
Posted 1 year ago
Concise information, pleasant staff, quick and prompt service.
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Posted 1 year ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 year ago
Always had great service.
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Posted 1 year ago
Great to hear we could help you! Thank you for your feedback. The Homeprotect Team.
Posted 1 year ago
I found Homeprotect easy to deal with. Received e mail as promised once my Home Insurance was in place.
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Posted 1 year ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 year ago
Happy with renewal quotation.
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Posted 1 year ago
Thank you for the positive feedback! The Homeprotect Team.
Posted 1 year ago
Thorough and easy to understand.
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Posted 1 year ago
Thank you for the positive feedback Rayna! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 year ago
Good to find someone for second home insurance. Straightforward to get an online quote. Then I needed to ring up to check things and arrange cover. Saved £70 over another quote.
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Posted 1 year ago
We strive to offer cover that others can't, so it's great to see we could do that for you Pat! Thank you, The Homeprotect Team.
Posted 1 year ago
Relatively simple to apply and hit the price that I wanted
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Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Easy to buy and best price using price comparison site
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Posted 1 year ago
That's what we like to hear, Angela! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Very prompt and reasonable. Good customer servuce.
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Posted 1 year ago
We are always happy to help, Lo! Thank you for your feedback. The Homeprotect Team.
Posted 1 year ago
Homeprotect is rated 4.5 based on 3,773 reviews