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Homeprotect Reviews

4.4 Rating 3,396 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

A very easy process from start to finish!
Helpful Report
(Home Insurance) - Posted 11 years ago
I wanted as cheap as possible but wish i had also purchased the accidental damage insurance as well, they was a good price as i am on benefits.
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(Home Insurance) - Posted 11 years ago
I have recently purchased a home insurance policy and it was a very smooth process. I am pleased.
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(Home Insurance) - Posted 11 years ago
happy enough for now as had no need to use.
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(Home Insurance) - Posted 11 years ago
Good value.
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(Home Insurance) - Posted 11 years ago
All been good so far.
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(Home Insurance) - Posted 11 years ago
All been good so far.
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(Home Insurance) - Posted 11 years ago
Staff were very professional and courteous, they knew what they were talking about and gave me the confidence that I could ask any question...
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(Home Insurance) - Posted 11 years ago
No claims made.
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(Home Insurance) - Posted 11 years ago
easy to buy and very good value.
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(Home Insurance) - Posted 11 years ago
Excellent value for mo ey.
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(Home Insurance) - Posted 11 years ago
very easy transaction linked to the company through go compare , fantastic price and level of cover.
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(Home Insurance) - Posted 11 years ago
Pleased with service which was not available from other providers because of the type of property.
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(Home Insurance) - Posted 11 years ago
Everything was clear and easy to set up, when I needed to change something I rang through to the English based call centre and got everything sorted quickly and without any fuss. I am really pleased I changed. Oh and a good price too!
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(Home Insurance) - Posted 11 years ago
Very good and quick service and a very good price.
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(Home Insurance) - Posted 11 years ago
Very efficient service.
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(Home Insurance) - Posted 11 years ago
I will not use them again. Takes ages to get through on the phone. Wanted too charge an exorbitant amount to cancel policy when I needed to leave I still have one policy with them but will not be renewing.
Helpful Report
(Home Insurance) - Posted 11 years ago
Dear Sir / Madam, We're really sorry that you had a difficult time getting through on the phones. We did experience extremely high call volumes during October and early November but have since recruited and trained a lot more agents to be available to answer the calls, so you should find it much easier to get through now, if you have any further questions. The cancellation fee is in line with other insurers, but we're sorry if it seemed expensive. If you would like to discuss this further then please do email me at marketing@homeprotect.co.uk with your policy number (of the remaining policy), your full name and the postcode of your insured property. I will keep an eye out for your email and follow your case through. With kind regards, Elisabeth, Digital Marketing Manager, HomeProtect
Posted 11 years ago
All very straightforward starting with a price comparison site. Very competitive too!
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(Home Insurance) - Posted 11 years ago
Billy (on the phone) was helpful and was able to advise re additional cover as my husband works from home.
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(Home Insurance) - Posted 11 years ago
Bit worried at first as couldn't get through on the phone but when I needed documents for our purchase the customer service team were friendly, efficient and got paperwork to me quickly.
Helpful Report
(Home Insurance) - Posted 11 years ago
Homeprotect is rated 4.4 based on 3,396 reviews