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Homeprotect Reviews

4.5 Rating 3,546 Reviews
89 %
of reviewers recommend Homeprotect
Company Reviews Metrics Info
4.5
Based on 3,546 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Anonymous
Verified Buyer
“I originally was with the AA and was very disappointed with their renewal quote which was a lot more money than the previous year and I have made no claims. I am disillusioned with insurance companies as it appears you get a bargain initially and then the second year it always goes up, anyway I decided it was time to move on! I went onto Go Compare Site and that is where I saw your quote you were not the cheapest one but I thought you were good value for money and your policy gave me what I wanted for a good price which I could afford. I was a bit unsure as I have not heard of you before and neither had my colleagues but because I had heard of AXA and know they are a good company I decided to take out insurance with you. I completed everything on line but am old fashioned I'm afraid and like to check things verbally talking to someone so rang up. A young man answered immediately and was extremely helpful and patient considering how much he had to go over with me and I need to know all the details. After discussing things with him on the phone I also took out key protection and insured my mobile phone. After completing everything I felt confident and satisfied with my choice. I received my documents emailed from you immediately which were all correct and my key protection documentation shortly afterwards so am quite happy! Kind regards Miss Sandra Anne Cooper, Policy Home & Buildings Insurance reference D29/0230750 Post code SY3 0DD”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“quick, easy to do and reasonably priced.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Viewed policy and purchased online. Policy seemed clear enough”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Good and efficient service”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“you could be a little clearer in your description of the locks people should have installed.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Edward
Verified Buyer
“Great price and easy to get set up. Would recommend”
Helpful Report
(Home Insurance) - Posted 10 years ago
Helen J
Verified Buyer
“I havent as yet had to have any dealings with this company and hopefully wont have to. The initial set up ran smooth”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“A very good all round service.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Quick and efficient.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“Excellent”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anon
Verified Buyer
“Hassle free sinurance through the web. Recommended”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“Bought online, policy documents delivered in minutes, no issues and a good price for home insurance policy. The acid test of insurance only comes if you need to claim, which hopefully never arises so can't comment on what the claims experience is like.”
Helpful Report
(Home Insurance) - Posted 11 years ago
J. D
Verified Buyer
“All went smoothly when buying my insurance.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Roger M
Verified Buyer
“Unusual insurance circumstances prompted me to speak directly with the company, following on-line research. The representative was charming and very helpful. She spoke with the Underwriters who were as equally helpful and a pleasure to do business with. I'm very impressed and will contact the company again when further insurance cover is required. A+”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“The question I sent to the customer services was answered clearly next day, very efficient.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Michelle
Verified Buyer
“Would definitely recommend!”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“I set the policy payment up for direct debit payments and assumed that I'd provided all of the necessary information when I opened the policy, but have had numerous communications from Premium Credit about the DD which has been a real pain. I've never taken out a policy where the payments are handled by a third party and been contacted persistently by the credit company when I've already provided account details for payments. In the middle of moving house having these emails and messages when I understood everything was arranged for the policy has been very onerous. It has been a negative experience when opening a policy is usually far more straightforward than this.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“I set the policy payment up for direct debit payments and assumed that I'd provided all of the necessary information when I opened the policy, but have had numerous communications from Premium Credit about the DD which has been a real pain. I've never taken out a policy where the payments are handled by a third party and been contacted persistently by the credit company when I've already provided account details for payments. In the middle of moving house having these emails and messages when I understood everything was arranged for the policy has been very onerous. It has been a negative experience when opening a policy is usually far more straightforward than this.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“I went on-line to do a search for home insurance and Home Protect came in very competitive. The on-line application was quick and easy to complete.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Sarah
Verified Buyer
“Very good price and so easy to buy Everything was laid out clearly and there were no hidden fees”
Helpful Report
(Home Insurance) - Posted 11 years ago
Homeprotect is rated 4.5 based on 3,546 reviews
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