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Homeprotect Reviews

4.4 Rating 2,950 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 2,950 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Very easy to arrange online and customer service very helpful when I had to amend my policy unexpectedly.
Helpful Report
Posted 3 years ago
We like to make your journey easy Simon! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Very courteous customer relations guy who was also helpful
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Posted 3 years ago
That's what we like to hear! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Great service & amazing price! Very much more affordable than my previous insurance company for slightly better cover. Definitely recommend to everyone.
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Posted 3 years ago
We aim to please! Thank you for your great feedback. Have a lovely day. Angela at The HomeProtect Team.
Posted 3 years ago
First time I have used this company. Efficient helpful and transparent service
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Posted 3 years ago
You wont be disappointed Steve! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
The lady helped me she was very helpful and even waited while I got my reference number
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Posted 3 years ago
Were delighted you had the pleasure of speaking with Kerryann. Well be sure to pass your feedback onto her Natalie. Thank you Angela at The HomeProtect Team.
Posted 3 years ago
Great service and trustworthy
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Posted 3 years ago
That's what we like to hear Alun! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Clear and easy…
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Posted 3 years ago
Great to hear! Thank you for your 5 star feedback. Angela at The HomeProtect Team.
Posted 3 years ago
AS usual everything explained and clear, process to renew very easy and happy to be protected for another year, Tony
Helpful Report
Posted 3 years ago
We like to make your journey easy Anthony! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
The quote you gave me, I do suspect,was very very good from Home Protect
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Posted 3 years ago
You suspect right Keith! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Due to complex insurance requirements I struggled to find a company who could fulfil my insurance request. When I found Homeprotect it became so easy. Easy to complete web site form to provide the details. Quote extremely favourable. Questions answered very quickly. Highly recommended.
Helpful Report
Posted 3 years ago
That's what we like to hear Andy! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Would recommend Home Protect for price and customer service. I have a difficult to insure property and they have offered me peace of mind for a competitive rate
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Posted 3 years ago
Ordered insurance online via compare the market. Com. All very easy and e-mails were easy to understand
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Posted 3 years ago
We like to make things easy for you. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Would recommend Home Protect for price and customer service. I have a difficult to insure property and they have offered me peace of mind for a competitive rate.
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Posted 3 years ago
We always aim to offer cover that others cant Lisa! Thank you for your feedback! Recommend away! Thank you Angela at The HomeProtect Team.
Posted 3 years ago
Highly recommended for your building and contents insurance. I will definitely be choosing HomeProtect for my home insurance again, and also recommending it to my family and friends. I can't think of a single thing that could be improved in the level of customer service I received.
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Posted 3 years ago
That's what we like to hear Jamat! We cant think of better feedback to receive. Thank you Angela at The HomeProtect Team.
Posted 3 years ago
The renewal price was a minimal increase which made me glad that loyalty can be rewarded. Some small changes I made by phone were dealt with simply, clearly and in a friendly manner.
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Posted 3 years ago
Pleased we could help Tim! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Very good to deal with. Had an issue with part of our property containing a rented flat, and while most other insurers dismissed us, Home Protect underwriters considered the situation sensibly and offered us reasonable terms. Have just renewed for another year and very pleased.
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Posted 3 years ago
We always aim to offer cover that others cant so its great to see we could help Will. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Wanted a home insurance that protected my house and contents. Home Protect came up with what I wanted at a competitive price that ticked all the boxes.
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Posted 3 years ago
We strive to offer the best cover around and at greater prices! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Easy to deal with. Does the job.
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Posted 3 years ago
We like to make your journey easy Helen! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Amazing! Thank you.
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Posted 3 years ago
Thank you for your 5 star review Jamie! Have a lovely day. Angela at The HomeProtect Team.
Posted 3 years ago
Great pricing and great advice. A little slow with an underwriting enquiry but on the whole great policy
Helpful Report
Posted 3 years ago
We strive to offer great cover at a great price! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Homeprotect is rated 4.4 based on 2,950 reviews