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Homeprotect Reviews

4.4 Rating 3,301 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,301 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Easy to organise and a great price
Helpful Report
Posted 1 year ago
Thank you so much for your amazing review! The Homeprotect Team
Posted 1 year ago
Very clear and detailed knowledge from the customer service member of staff that helped me. Made a daunting experience a good one thank you
Helpful Report
Posted 1 year ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 year ago
Simple easy sign up process. Great price. Hopefully don't need to claim but will update if so
Helpful Report
Posted 1 year ago
Thank you so much for your amazing review Brent! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 year ago
The cover I needed is provided at a reasonable cost. The renewal process was receiving an email, checking the details and if everything was OK, doing nothing else. Simple as that.
Helpful Report
Posted 1 year ago
Great to see we could do that for you Martin! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 year ago
Just renewed our home and contence insurance and are very happy with the service the person on the other end of the phone was very helpful also the cost was very competitive would highly recommend homeprotect to friends and family
Helpful Report
Posted 1 year ago
Great to hear we could help you Peter! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 year ago
Good competitive price. Nice products.
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Posted 1 year ago
We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Excellent helpful service sorting out my insurance needs a vacant, deceased estate property
Helpful Report
Posted 1 year ago
Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 year ago
Renewed with Homeprotect again this year. Ahead of my renewal date I checked on comparison sites to get any idea of the likely cost as everything I had read said prices had increased, and they had, a lot. I was pleasantly surprised that my renewal price had only increased by a few pounds meaning that I could renew safe in the knowledge that I was able to protect my home as I would wish to and that it is still affordable which is so important when everything thing is so expensive. It is important to have your home and belongings properly protected insurance can sometimes be what people cut back on and can have devastating consequences Well done Homeprotect for helping people to do this in these ongoing difficult times
Helpful Report
Posted 1 year ago
We strive to offer cover that others can't, so it's great to see we could do that for you again Helen! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 year ago
Every aspect of purchase was straightforward
Helpful Report
Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
At a time of increasing insurance premiums we were delighted to get a lower renewal quote than last year - obviously we have accepted it!
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Posted 1 year ago
We strive to offer cover that others can't, so it's great to see we could do that for you Steve! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 year ago
Excellent company to deal with if you own a period property.
Helpful Report
Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
I found the whole customer experience a very pleasant one. Easy to complete my application, to obtain very competitive quote, accept quote and to pay.
Helpful Report
Posted 1 year ago
That's what we like to hear Ray! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Thank you for sending my docs to me in the post also when I phoned I found the staff member helpful and friendly. Thanks Marie Marie Adams
Helpful Report
Posted 1 year ago
Great to hear we could help you Marie! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 year ago
excellent service in terms of pricing and courtesy.
Helpful Report
Posted 1 year ago
Great to hear we could help you Sina! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 year ago
I have been a loyal customer for many years and every year Homeprotect price matches any other quotes. Staff are very friendly and helpful. I would definitely recommend the company to friends.
Helpful Report
Posted 1 year ago
We are always happy to help Fazi! Thank you for your feedback. The Homeprotect Team.
Posted 1 year ago
I have been with Homeprotect for some years and in my experience they provide a first class service. I have made a claim in the past which was dealt with over the phone so no need to complete paper forms and submit them. I extensively researched insurance quotes for the best price and Homeprect was again the cheapest.
Helpful Report
Posted 1 year ago
We are always happy to help Colin! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 year ago
I was all geared up for a difficult phone call but the man I spoke too was very kind and helpful and dealt with my problem really easily. Big relief!
Helpful Report
Posted 1 year ago
Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 year ago
Very happy with the service and communication, made life that bit easier, thanks.
Helpful Report
Posted 1 year ago
That's what we like to hear Pamela! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Easy to communicate with and fast check out
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Posted 1 year ago
That's what we like to hear Harriet! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Easy automatic renewal
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Posted 1 year ago
That's what we like to hear Chrissie & Tony! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Homeprotect is rated 4.4 based on 3,301 reviews