“Received details of my insurance for 2020 but was also given details of an alternative quotation . I contacted the renewal line as I had some changes to advise since 2019 details. The details were given and was advised of what I had to pay for this year with minimum of delay. I found the person I was speaking to very helpful.”
“Only good as car insurance was not as competitive as last time. I have three insurance with G&D which makes life easier for me so long as I do not have to go chasing round the internet to check what other brohers etc offer.
Overall customer service is very good and helpful.”
Hi Stephen
Sorry to hear you have been left feeling disappointed. Should you wish for your concerns to be investigated, please don't hesitate to submit a feedback form found in the Existing Customer menu on our website.
Kind regards
Emma
Grove & Dean
Hello
Thank you for the positive feedback, I am pleased you experienced a trouble-free process.
If you require any further assistance, please don't hesitate to contact us.
Kind regards
Emma
Grove & Dean
Hello
Thank you for taking the time to leave us feedback. If there is anything else we can do to assist please don't hesitate to contact us.
Kind regards
Emma
Grove & Dean
“i require cheap insurance as vehicle is old, don't need the thrills just basic insurance. would like to see insurance go down each year if there are no claim, pay for what happens not might happen. but no complaints with company.”
“Annual renewal is routine year on year. No automatic premium creep requiring annual renegotiating. Have never made a claim other than a single roadside recovery many years ago.”
Hi Mark,
Thank you for taking the time to leave a review. I'm delighted that you are happy with our overall company and renew each year. If there is anything else we could help you with please don't hesitate to get in touch.
Kind regards,
Maddie
Grove & Dean
